Reviews
Easiest experience buying a car I have ever had!
Easiest experience buying a car I have ever had! Kenny was amazing! If I’m ever in the market for another car, I will definitely be shopping here first!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience. We are glad to hear that our team made your car buying process smooth at Lithia Chrysler Jeep of Reno. We appreciate your preference and look forward to serving you again in the future.
Was more worried about what he could up charge me on oil
Was more worried about what he could up charge me on oil changes and everything else then getting my truck fixed very bad advisor
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
I appreciated the professionalism, patience and knowledge
I appreciated the professionalism, patience and knowledge of the team. It’s comforting to know the service team is helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting the professionalism and helpfulness of our team at Lithia Chrysler Jeep of Reno. We appreciate your feedback.
We had a great service with no problems.
We had a great service with no problems.Fernando Rivas has very professional and polite.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting the professionalism and politeness of our team at Lithia Chrysler Jeep of Reno. We're pleased to hear about your experience with service.
Service was great and on time.
Service was great and on time. Dana runs a very efficient operation. My thanks. JM
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback on the service efficiency at Lithia Chrysler Jeep of Reno. We appreciate your acknowledgment of our team's effort to ensure great service delivery. Your satisfaction is very important to us.
Roman Gomez is the best!
Roman Gomez is the best! He really made my dream come true!! I came in wanting just general info around if a trade in would be possible, and walked out with the car of my dreams.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with our team at Lithia Chrysler Jeep of Reno. We're happy to hear that we could assist with your trade-in and vehicle purchase. Your feedback is greatly appreciated.
Ben, service advisor was great and Load ticking sound
Ben, service advisor was great and Load ticking sound from engine is fixed. Thanks Ben Owings and mechanic who worked on my truck.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. We're glad our team could successfully address the ticking sound in your engine. Your acknowledgment means a lot to us.
I don’t do cookies.
I don’t do cookies. I will say my experiences with the Service and Parts Departments has been very positive each time we visit. Very patron listening service. Deals with us responsibly and deals with our needs in a timely fashion. Thanks to all the staff members we have dealt with. Jay P.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experiences with the Service and Parts Departments at Lithia Chrysler Jeep of Reno. We're glad to hear that our team meets your needs efficiently. Your feedback is valued and appreciated.
Ben Owen’s is such a great service rep.
Ben Owen’s is such a great service rep. He is always quick to address our vehicles and checks in on us after to make sure the repairs or service was done right.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for acknowledging the high-quality care our team provides at Lithia Chrysler Jeep of Reno. Ensuring your vehicle is well-maintained and following up after services are part of our commitment to you.
Was a very pleasant experience, Dirk was very comfortable
Was a very pleasant experience, Dirk was very comfortable to work with and Tony made sure we were covered for our own good with the extended warranty option. Both very real and trustworthy professionals.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience. It’s reassuring to hear that our team provided comfortable and trustworthy service, ensuring you felt well-informed about your warranty options at Lithia Chrysler Jeep of Reno. We appreciate your feedback.