Reviews
Didn't have an appointment dropped off my gladiator at 7
Didn't have an appointment dropped off my gladiator at 7 a.m. Just needed an oil change and battery changed for auto stop/start. They called one and a half hours after i got home to let me know about changing the battery. Then called before 10 a.m. that my truck was done. Very happy and quick job.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. It's great to hear our team efficiently handled the oil change and battery replacement on your Gladiator. We appreciate your feedback and are glad the service met your expectations.
Lithia Jeep in Reno has always provided outstanding
Lithia Jeep in Reno has always provided outstanding service from the sales department to the service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with the sales and service departments at Lithia Chrysler Jeep of Reno. We appreciate the feedback and look forward to continuing to meet your expectations.
Tony was a great help in ordering and having my tires
Tony was a great help in ordering and having my tires installed. Great customer service was provided and I'm a happy customer! Thank you Tony
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback on our tire installation service at Lithia Chrysler Jeep of Reno. It's great to hear you had a positive experience with our team. Thank you for choosing us for your automotive needs.
Responsive to concerns.
Responsive to concerns. Helpful with explaining what was going to be done. Then easy to understand explanation was was found. Good customer service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting the responsive and helpful service at Lithia Chrysler Jeep of Reno. We appreciate your feedback on our customer service efforts.
They were friendly and informative.
They were friendly and informative. The service rep explained everything that was going to be done to my car in a very underway.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Lithia Chrysler jeep of Reno and sharing your experience about the service received on your car. We are glad you found our team friendly and informative. We appreciate your feedback.
Had to take my Trackhawk in for a problem.
Had to take my Trackhawk in for a problem. Was helped by Bob Pearce. He was great about getting me a loaner and explaining my extended warranty. Later called explained what the problem was and said it was covered. Best service I have ever had at a Jeep Dealership! Just moved from California and this is now my choice for service in Nevada. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience at Lithia Chrysler Jeep of Reno. We appreciate your feedback on our loaner support and warranty explanation services, and look forward to continuing as your chosen service provider in Nevada.
Good communication, friendly, good parts department , on
Good communication, friendly, good parts department , on time do, good knowledge of the Jeep brand and various models.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for sharing this with us here at Lithia Chrysler Jeep of Reno. It makes us glad to know our Parts Team was friendly and communicated with you well, however, we would sincerely appreciate the opportunity to learn more about your 3-star review and any additional feedback you may have. Could you please email your preferred contact information to us? Best regards, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com
No issues, no issues, no issues, nothing more to say
No issues, no issues, no issues, nothing more to say about it than no issues.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. We appreciate your feedback.
Seems like they did a real good job and timely.
Seems like they did a real good job and timely. Service desk guy was fantastic. It’s so nice feeling welcomed and appreciated when we go in for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank your for sharing your experience at Lithia Chrysler Jeep of Reno. It's great to hear our team provided you with timely service and made you feel welcomed and appreciated. We look forward to assisting you again.
Knowledgeable, friendly, courteous.
Knowledgeable, friendly, courteous. We appreciate that they did not try to sell us unneeded services!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing the integrity and expertise of our team at Lithia Chrysler Jeep of Reno. We appreciate your positive feedback.