Reviews
Communication was great!
Communication was great! I had to wait for a part and instead of keeping my car for no reason they let me take it until the part came in then they got it done right away!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting our communication and efficiency at Lithia Chrysler Jeep of Reno. It's great to hear that the process with your part order was handled to your satisfaction. We appreciate your feedback and are glad we could provide a positive service experience.
Beautiful space makes waiting for your car a breeze.
Beautiful space makes waiting for your car a breeze. Charlie in service is the best.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words about the environment at Lithia Chrysler Jeep of Reno and mentioning our team in service. We appreciate your feedback.
After leaving two messages for a call back, I was able to
After leaving two messages for a call back, I was able to talk to Ben Owings and he took excellent care of my Grand Cherokee. I'm very happy with Ben and the servicer Lithia provided
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Lithia Chrysler Jeep of Reno. It's good to hear that our team provided excellent care for your Grand Cherokee. We appreciate your feedback and value having you as a customer.
Jared always makes sure everything is good.
Jared always makes sure everything is good. If it isn’t he fixes it and takes care of the customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
At Lithia Chrysler Jeep of Reno, our team prioritizes customer satisfaction and timely resolutions. It’s great to hear that your experience reflected these values. Thank you for sharing your feedback.
I have always received great customer service when having
I have always received great customer service when having to come in whether scheduled or unscheduled maintenance
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback on the customer service at Lithia Chrysler Jeep of Reno. It's good to hear that both your scheduled and unscheduled maintenance visits meet your expectations. We appreciate your continued support.
Very friendly, not always sure about diagnosis problems.
Very friendly, not always sure about diagnosis problems. But very friendly telling you you’re gonna pay out the xxx.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!
The service is good.
The service is good. The place is very clean and everybody is really nice, and they were spot on when they told me what time would be done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback on the cleanliness and service at Lithia Chrysler Jeep of Reno. I'm glad to hear our team's timing estimates were accurate for you. We appreciate your business and hope to assist you again soon.
We were very happy with service and very happy with our
We were very happy with service and very happy with our jeep thank you thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. At Lithia Chrysler Jeep of Reno, we appreciate hearing about your satisfaction with our service and your new Jeep. We value your feedback.
This is the only dealership that I bring all of my
This is the only dealership that I bring all of my vehicles to at work on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Lithia Chrysler Jeep of Reno for all your vehicle needs. We appreciate your trust and look forward to serving you in the future.
I had an oil change only took 45 minutes and I was out
I had an oil change only took 45 minutes and I was out with no problems
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with the oil change service at Lithia Chrysler Jeep of Reno. We appreciate your feedback and are glad you had a satisfactory visit.