Reviews
Great people nice to do business there.
Great people nice to do business there. Always go got of their way to assist my needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback about Lithia Chrysler Jeep of Reno. We strive to provide excellent service and appreciate your recognition of our efforts in assisting with your needs. Your satisfaction is very important to us.
Tony is always the best and super informative.
Tony is always the best and super informative. I won’t take my vehicles anywhere else. After Reno Dodge sold, I was happy to find that a lot of their great mechanics came over to Lithia. It’s hard to find good service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive feedback regarding our team at Lithia Chrysler Jeep of Reno. It's great to hear that you've found the service and support you need. Thank you for choosing us for your vehicle care needs.
Ben was super helpful and responsive.
Ben was super helpful and responsive. I was very impressed with the quality of service and how quickly they were able to get my Jeep back on the road. I had a catastrophic engine failure and Lithia had my Jeep finished before 2 other shops would even start the engine swap. Their quote for a Mopar engine block with warranty was cheaper than other shops with a limited Jaspers warranty It’s a crappy situation to find yourself in but Ben and Lithia made it more bearable
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience regarding the engine replacement and service on your Jeep at Lithia Chrysler Jeep of Reno. Our team strives to provide effective and timely solutions, especially in challenging situations like yours. We're glad we could assist in making the situation bearable.
We were pleased with the vehicle that we purchased, and
We were pleased with the vehicle that we purchased, and all four of the gentlemen that we worked with. Tony, Richard, Jose and Colby👍🏻
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!
Yes, very satisfied
Sales agents were very helpful and answered my questions
Sales agents were very helpful and answered my questions about the used car I wanted to purchase. The process was easy and smooth
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. It's great to hear that our sales agents provided helpful assistance and made the purchasing process easy for you. We appreciate your feedback.
Ben is awesome and is always friendly, helpful and
Ben is awesome and is always friendly, helpful and professional. I have had no problems getting the help I need.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Everyone was very friendly and happy to help extremely
Everyone was very friendly and happy to help extremely fast to get me on my way,
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jerry, thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Very friendly and knowledgeable.
Very friendly and knowledgeable. It was a pleasure working with everyone from our salesman and the finance guy to the wonderful woman who scheduled our minor maintenance issue. We love our Jeep.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive feedback on your experience at Lithia Chrysler Jeep of Reno. It's great to hear that our team provided helpful and friendly service throughout your purchasing and maintenance process. Enjoy driving your Jeep!
I am used to dealerships washing the cars before
I am used to dealerships washing the cars before returning to customers, especially if they are in the service department for 2-3 days or more. Came back dirty, seems dirtier than when I dropped it off.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. If you'd be willing, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.
This was a great dealer to work with, one of the easiest
This was a great dealer to work with, one of the easiest transactions I have ever done.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience. We are glad to hear that your transaction at Lithia Chrysler Jeep of Reno went smoothly.