Reviews
Write a reviewThese guys are at TOP !
These guys are at TOP ! Bobby and Jon took care of us. We’ve bought 2 cars at this dealership and have earned my loyalty (and I’m not an easy customer) I would recommend Valley Hi Toyota to everyone looking to buy a Toyota. Keep up the good work!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Finally got the Highlander my wife wanted but really
Finally got the Highlander my wife wanted but really bummed out that I did not receive a full tank of gas not sure if that’s there policy but was told by the sales person they don’t fill tanks on used vehicles but service was really good very understanding people
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Francisco! We appreciate the review. Glad you got your Highlander.
Such a pleasant car shopping experience!
Such a pleasant car shopping experience! I had a great power duo! Matt and Allen worked with me. Answered questions and dealt with my changes! Bottom line I left with my car and feel great not used!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Car Buying Experience Ever
Alonso and Brian were awesome. Best experience I’ve had purchasing a new car! Would absolutely recommend them and Valley Hi Toyota. I love the car too!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Susan! We appreciate your time and review. Alonso and Brian are great!
New car options in high desert
Buying a car can be a hassle. Staying local is one less hassle. Know what you want helps you just streamline straight to the 3 hour long paperwork.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sjemhern, thanks for this resounding review and for keeping it local. We want to help out our neighbors!
No trust
After not agreeing on the trade in for $3,000 of my 2016 Prius we agree to no deal but still had my already bad at 649 credit report run with so many banks getting it to 590
- Customer service 3.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Horrible service.
the worst service in the Hi desert. Never have they completed anything on time or within the time frame agreed. this is the 5th time they have disappointed us and lied to our faces.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Daniel, have you spoken to someone since this visit?
So far great assistance i can not complain thumbs
Windows are broken out of car... Needs jump an i recommend a tow. Also assistance was on point i had no room to want or beg for anything
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sold car as I was filling out paperwork
DONT WASTE YOUR TIME IF IT'S A FAR DRIVE. THEY WILL SELL IT TO SOMEONE ELSE ONCE YOU GET THERE.We made a solid deal over the phone due to my 100 mile drive, informed them the day of when I was leaving my house, after I left and my ETA, even when I was 15 min away. Showed up to dealership , test drove the car and sat down for paperwork , when the manager "Bobby" informed me that car just sold, then tried to fix the problem with a year older car in not as good condition , the wrong color and it was scratched all over. He tried to get me to pay the same as the one I agreed on , I gave them a price we felt good with . $800 less then what they wanted. He was a firm NO, so we left to drive 100 miles back home. Then had the nerve to call me 20 min after I left to say they would do the price I wanted . I was already 15 miles away and wasted 6 hours of my Saturday. We were fed up with the shady dealing .
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
My new car
My salesman Julio was super courteous and patient he gave me excellent customer service I will recommend him to my friends and family thank you Julio
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase