Reviews
Great Car Buying Experience
This is my 2nd car from this dealer. Friendly staff with just the right amount of salesman push. I like to look around the lot on my own at first. After a few minutes of doing so, Ash approached me and I told him what I was looking for. He was exactly the right salesman for me; knowledgeable (especially about the technology) and able to answer every question I had. He found the right car with the right features for me. I'll definitely return here when my other car's lease ends in a few months. When I do, I'm definitely asking for Ash. Not to be too snarky, but Tuttle-Click Irvine could learn a lot about customer service from these guys.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service!!
I have always had a very positive experience each time I've needed to bring my car in. Friendly staff, efficient check-in/out, excellent communication before, during and after each visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome fast service
Great service. Took my truck to get an oil change on a Saturday and it was a fast quick service. Thanks service department for everything!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service
I made an appointment for my new car for Service . The service was quick. They have a comfortable area for you to wait while you wait for your car . Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience
My most recent visit because of a faulty battery confirmed my opinion - Reliable, thorough, timely, & friendly service at Capo Ford. This is why I've been a return customer since Capo Ford opened years ago! Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
oil change and tire care
Bob Coleman and the crew take very good care of our two Ford cars. I have no trouble at all waiting for an hour or so in the nice waiting. Thanks for wifi
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Replace and repair OEM suspension system.
Matt in service advised all options to correct the failed air suspension system in my 2004 Lincoln Town Car. He explained the corrective action recommended for such failure and quoted the best price possible to implemente and time estimate to complete all work. I appreciated his professional customer service. and overall knowlege of the situation in this matter.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service
As always, Enrique and the staff are helpful and do an excellent job! Would recommend them to anyone. Service was done quickly and everything was explained to me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service & very, very helpful.
Everyone that we dealt with at the dealership, from the General Manager, Mike, to the salesman that helped us, David, to the financial person, Joe, was so helpful and made our whole experience wonderful & so easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil change and service
It was fast and courteous. They were helpful and informative. I had a coupon for the works which was a good deal. The coupon also had a discount off my next service which I wanted to use but they kept the coupon.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
