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Tuttle Click Capistrano Ford

(354 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 11:30pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–11:30pm
Tuesday 8:30am–9:00pm 7:00am–11:30pm
Wednesday 8:30am–9:00pm 7:00am–11:30pm
Thursday 8:30am–9:00pm 7:00am–11:30pm
Friday 8:30am–9:00pm 7:00am–11:30pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed

Reviews

(354 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Good service

I made an appointment for my new car for Service . The service was quick. They have a comfortable area for you to wait while you wait for your car . Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My experience

My most recent visit because of a faulty battery confirmed my opinion - Reliable, thorough, timely, & friendly service at Capo Ford. This is why I've been a return customer since Capo Ford opened years ago! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

oil change and tire care

Bob Coleman and the crew take very good care of our two Ford cars. I have no trouble at all waiting for an hour or so in the nice waiting. Thanks for wifi

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Replace and repair OEM suspension system.

Matt in service advised all options to correct the failed air suspension system in my 2004 Lincoln Town Car. He explained the corrective action recommended for such failure and quoted the best price possible to implemente and time estimate to complete all work. I appreciated his professional customer service. and overall knowlege of the situation in this matter.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service

As always, Enrique and the staff are helpful and do an excellent job! Would recommend them to anyone. Service was done quickly and everything was explained to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service & very, very helpful.

Everyone that we dealt with at the dealership, from the General Manager, Mike, to the salesman that helped us, David, to the financial person, Joe, was so helpful and made our whole experience wonderful & so easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Oil change and service

It was fast and courteous. They were helpful and informative. I had a coupon for the works which was a good deal. The coupon also had a discount off my next service which I wanted to use but they kept the coupon.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone friendly and helpful!

Felt good from moment I got to Ford and Bob helped me check in. Very nice experience! I will continue using Ford as I like their customer Service. I even got a coupon for servicing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everything worked out to my expectations.

An excellent group of team members Very professional, helpful and courteous.I could not ask for a better experience. I will be passing the word around my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick and easy. No surprises

Let me make an appt the day before and was able to get me taken care of. No hassle. Cheap and so far no upsell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.