Reviews
The best service experience in some time!
Friendly, quick and helpful. Made sure I was notified once the service was completed...work was thorough and timely by Colin. Brian was very professional and an excellent Ford Representative!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent, honest service!!
I like the consistent honesty and integrity that Richard displays each and everytime I come in for service. He knows all of my vehicles well and I trust him 100%
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellant Service
The services writer was very professional. I didn't have to look for someone to wait on me. I was greeted as soon as I walked in the door. I left the car for service & was called when completed & ready for pick-up. It was an all around pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gave great service and went the extra mile!
I thought I was having an alternator issue but turned out to be the battery which had leaked acid over the cable. Turns out the part was only available through Detroit but they were able to find one in another car which really helped me out! They really went the extra mile when I needed it! Very helpful and friendly!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great staff
Tom Dunlap was great. He found me what I wanted, and wasn't pushy or overbearing. He made my decision to buy at Tuttle click easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Promised time
Bob Clark, the night service manager, went out of his way and picked up a part that was not in stock so my vehicle was finished at the promised time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service experience
Great overall service experience. Very friendly, quick and efficient. Nice snack, cafeteria, and waiting area. And my service advisor, Richard, was terrific.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car had a warranty issue
Tom's personal care of taking care of me was amazing in this day and age. Richard was very easy to work with as well.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The Best Service Around.
Your people always go out of their way to make sure i'm taken care of. I won't take my Flex anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service advisor
Brain Ray, my service advisor, was excellent to work with. He kept me informed of my repair and was helpful throughout the process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
