Tuttle Click Capistrano Ford

I thought I was having an alternator issue but turned out to be the battery which had leaked acid over the cable. Turns out the part was only available through Detroit but they were able to find one in another car which really helped me out! They really went the extra mile when I needed it! Very helpful and friendly!

Tom Dunlap was great. He found me what I wanted, and wasn't pushy or overbearing. He made my decision to buy at Tuttle click easy.

Bob Clark, the night service manager, went out of his way and picked up a part that was not in stock so my vehicle was finished at the promised time

Great overall service experience. Very friendly, quick and efficient. Nice snack, cafeteria, and waiting area. And my service advisor, Richard, was terrific.

Tom's personal care of taking care of me was amazing in this day and age. Richard was very easy to work with as well.

Your people always go out of their way to make sure i'm taken care of. I won't take my Flex anywhere else.

Brain Ray, my service advisor, was excellent to work with. He kept me informed of my repair and was helpful throughout the process.

Dave Macias was straight forward, laid back, easy going, providing a stress free no nonsense experience. How auto shopping should be! Mike in financing was also great. Laid it out straight, showed me numbers that made sense instead of the all too common pressure tactic automotive financing tends to employ.

From service writer to service tech was a great experience. They both informed me of additional services that were needed.

Dave Macias thus far has yet to be dishonest with us so we will keep coming back and recommending him to others.