Tuttle Click Capistrano Ford

Walt and Reza were awesome, they explained everything to me, answered all of my questions, and were very patient and never pushy!

Salesman (Andrew Trillo) had a commanding knowledge of the car. He made the difference as I likely would not have chosen this car for my son. I was looking at Toyota and Nissan as options but stopped in just to "take a look" at the Fusion. He is great at his job.

I drove in and Richard West was expecting me and checked me in quickly. My car was serviced and washed in a timely matter.

Very Friendly People with no pressure to buy. They understood and appreciated that I felt that my trade had value. I felt I got what I bought at a fair price. On subsequent visits they remembered our names and acted as though we were part of a family of customers. I like that.

All the service personnel seem knowledgeable and helpful. The shuttle drivers have always done a good job. The coffee is good and hot.

All work requested was done as expected, items asked to be check on (brakes) was done and reported to us and work completed in shorter time then told after our approval for work to be done. Got help with problem on phone connection in car as extra bonus. All persons we interacted with were very professional.

I have confidence in your personnel and the care they provided for my car. I greatly appreciate the shuttle service.

Lis explained the issue with my car in simply and easy understan terms. The drivers that dropped me off were safe drivers, friendly and conversive. Every staff member was friendly and professional. Great experience.

Fleet Manager Dave Macias was great to work with. After explaining what I was trying to accomplish, he put a deal together in two hours, over the phone. That's great service in my opinion.

Meeting appointment times. Knowing from experience that I am getting the correct service at the correct time. Service adviser updating me on how my service is going, and approx. time it will be completed.