Reviews
Easy Car Buying Experience
No haggle, just get to the point of best dollar for the car. I did most of the car pricing all by email, it was perfect for a busy guy like myself. I was able to work and shop for a new car!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Everything good. Lewis explained everything, took care of everything. Your valet service, at 8pm was awesome. Accommodating late hours is indespensable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New Car
Andrew was great! He was professional and answered many of the questions we had. Also. Mike Matar in finace was very eager to help the transaction happen. He also was professional and pleasant . I appreciate his passion for his job, which is to make the financing processing happen for the customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Speedy and accurate service
I was taken care of quickly. He asked how the car was performing after the last service and advised that they had extended the warrantee to 100K miles for this issue. Great news, and glad to hear it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service coupon honored & friendly/cooperative help
The "shuttle" service, ALL of the service advisors (I was assisted by "Bob" this last time . . .), and the fact that I can pay & pickup the vehicle late in the evening, even until MIDNIGHT . . . thanks for that convenience alone!!! Sincerely, Dennis R. Pijor (DRP)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Beautiful dealership. relaxed sales environment.
Roy Ball greeted me upon my arrival and was very knowledgeable on the product and answered all of my questions. I found a car I really wanted,and the sales staff made it happen even with my limited credit. I love the product and the experience. Great dealership, great selection, great sales staff and great location!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful people, prompt attention
Bob Coleman is fantastic. He keeps you informed and is always a pleasure to work with while doing an unpleasant task, taking a 2015 Explorer in for a transmission leak. Clyde L
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Prompt and efficient service
I was pleased with the promptness and communication on the issues with my car and the efficiency for the repair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service Rep.
Luis Guzman- was very well versed and for his young age seemed quite knowledgeable and experienced. He made good judgement calls and was always available. I Thought he was an excellent rep for UR Co.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
VIP service
Justin was great; didn't waste hours of my time-quickest car buying experience I've had and I've bought several cars in the past couple of years for family. Car was in superb condition. I enjoyed your staff's enthusiasm for my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
