Reviews
Friendly and Experienced Staff
Carlos was outstanding. He went out of his way to drive a vehicle from one lot to the dealership so that I could take a test drive. This resulted in the purchase of my car. Also the staff made it possible for me to lease the vehicle on my own. They were amazing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Quick, thorough service.
They scheduled us right away. They covered all issues and covered any recalls in a very timely manner, will definately go back for future service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard West is the best
I have been taking our family's For vehicles to Tuttle Click (and the former Capistrano Ford) for about 20 years. Richard West of the service department is the reason I keep coming back. He fully discloses the service needs and costs and ensures satisfaction.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
The service representative that checked my car in and called me when it was done was very helpful and kind.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Early hours to get car in before work. Your staff! They washed my car...only because it was VERY dirty. I know they are not doing every time now due to water shortage :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
New battery was in stock and car was ready before I could finish my sandwich. Also the food at the cafe is excellent too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service. Customer care is unbeatable.
Excellent service by both Mat and the repair technicians. Mat went the extra mile in helping with the extended warranty people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Easy Car Buying Experience
No haggle, just get to the point of best dollar for the car. I did most of the car pricing all by email, it was perfect for a busy guy like myself. I was able to work and shop for a new car!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Everything good. Lewis explained everything, took care of everything. Your valet service, at 8pm was awesome. Accommodating late hours is indespensable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New Car
Andrew was great! He was professional and answered many of the questions we had. Also. Mike Matar in finace was very eager to help the transaction happen. He also was professional and pleasant . I appreciate his passion for his job, which is to make the financing processing happen for the customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase