Tuttle Click Capistrano Ford

Lis explained the issue with my car in simply and easy understan terms. The drivers that dropped me off were safe drivers, friendly and conversive. Every staff member was friendly and professional. Great experience.

Fleet Manager Dave Macias was great to work with. After explaining what I was trying to accomplish, he put a deal together in two hours, over the phone. That's great service in my opinion.

Meeting appointment times. Knowing from experience that I am getting the correct service at the correct time. Service adviser updating me on how my service is going, and approx. time it will be completed.

Carlos was outstanding. He went out of his way to drive a vehicle from one lot to the dealership so that I could take a test drive. This resulted in the purchase of my car. Also the staff made it possible for me to lease the vehicle on my own. They were amazing.

They scheduled us right away. They covered all issues and covered any recalls in a very timely manner, will definately go back for future service.

I have been taking our family's For vehicles to Tuttle Click (and the former Capistrano Ford) for about 20 years. Richard West of the service department is the reason I keep coming back. He fully discloses the service needs and costs and ensures satisfaction.

The service representative that checked my car in and called me when it was done was very helpful and kind.

Early hours to get car in before work. Your staff! They washed my car...only because it was VERY dirty. I know they are not doing every time now due to water shortage :)

New battery was in stock and car was ready before I could finish my sandwich. Also the food at the cafe is excellent too.

Excellent service by both Mat and the repair technicians. Mat went the extra mile in helping with the extended warranty people.