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Tuttle Click Capistrano Ford

(357 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 11:30pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–11:30pm
Tuesday 8:30am–9:00pm 7:00am–11:30pm
Wednesday 8:30am–9:00pm 7:00am–11:30pm
Thursday 8:30am–9:00pm 7:00am–11:30pm
Friday 8:30am–9:00pm 7:00am–11:30pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed

Reviews

(357 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service

Friendly, reliable and professional staff! I had my truck serviced and was in and out within an hour. Also got a great deal by paying $150.00 for eight services!! Coffee was awesome as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience!

Our salesman, Jerry, was so knowledgable about the cars and answered all of our questions. We never felt pressured to buy and went out of his way to get us the car we wanted. Jerry helped us purchase our Escape two years ago and we love it. We will definitely recommend this dealership to all of our friends. I love my C-Max!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service by the Service Manager, Brenden

That they continued to work on my vehicle until they knew what was wrong with it. They kept me informed on the status daily

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Tuttle Click

Everyone that helped us with our trade in, totally awesome!!! No last minute changes and no pressure to close the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service and good business transscation

Dave Macias was very helpful with the 2004 GP and i got a great deal! Thank you so much-- Love the car Final paperwork went real smooth without any other sale offers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service and pleasant buying experiene.

We were referred to Tom Dunlap by Richard West whom we have dealt with for many years. Tom found the perfect car for us and was exceedingly professional and kind. Our entire experience was very pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Super easy car buying

Dave Macias was very easy to work with and the whole process was simple and smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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T. L. Meyer

I think we bought a nice car at a fair price. Kelly was helpful in offering options but understanding of our budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2015 Explorer at Capistranto Ford

Roy orginally showed us the Explorer and was very thorough. Tom completed the transaction and made it easy and simple. He still continues to answer and help me even after transaction. Love Capistrano Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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GREAT SERVICE BOTH IN SALES AND SERVICE DEPARTMENT

I have bought 5 vehicles from Capistrano Ford. The last two have been sold to me by a salesman name Jerry Hall. I would recommend Jerry to anyone thinking of buying a new Ford. He is very professional and not a pushy salesman. I have also used Capistrano Ford for my service needs and I have always received great service from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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