Reviews
Great Service
Friendly, reliable and professional staff! I had my truck serviced and was in and out within an hour. Also got a great deal by paying $150.00 for eight services!! Coffee was awesome as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience!
Our salesman, Jerry, was so knowledgable about the cars and answered all of our questions. We never felt pressured to buy and went out of his way to get us the car we wanted. Jerry helped us purchase our Escape two years ago and we love it. We will definitely recommend this dealership to all of our friends. I love my C-Max!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service by the Service Manager, Brenden
That they continued to work on my vehicle until they knew what was wrong with it. They kept me informed on the status daily
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tuttle Click
Everyone that helped us with our trade in, totally awesome!!! No last minute changes and no pressure to close the deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service and good business transscation
Dave Macias was very helpful with the 2004 GP and i got a great deal! Thank you so much-- Love the car Final paperwork went real smooth without any other sale offers
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent service and pleasant buying experiene.
We were referred to Tom Dunlap by Richard West whom we have dealt with for many years. Tom found the perfect car for us and was exceedingly professional and kind. Our entire experience was very pleasant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Super easy car buying
Dave Macias was very easy to work with and the whole process was simple and smooth.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
T. L. Meyer
I think we bought a nice car at a fair price. Kelly was helpful in offering options but understanding of our budget.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2015 Explorer at Capistranto Ford
Roy orginally showed us the Explorer and was very thorough. Tom completed the transaction and made it easy and simple. He still continues to answer and help me even after transaction. Love Capistrano Ford!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GREAT SERVICE BOTH IN SALES AND SERVICE DEPARTMENT
I have bought 5 vehicles from Capistrano Ford. The last two have been sold to me by a salesman name Jerry Hall. I would recommend Jerry to anyone thinking of buying a new Ford. He is very professional and not a pushy salesman. I have also used Capistrano Ford for my service needs and I have always received great service from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
