Reviews
Bright, VERY clean facility; perfect service!
Ordered my part to arrive the next day. And, programmed my new "key" in a somewhat timely manner. Also enjoy the free wash for my white, 2013 Edge, which I like a whole lot :) nancyD
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick oil changes
I like to be able to be able to pop in and get a quick OLF done and get it done while waiting within a reasonable time frame.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good experience!
I was impressed with the friendliness and efficiency of the service representative. Also, it's a nice touch to wash the car before giving it back to me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Exactly what you'd like to hear
everyone was friendly, and efficient. the work was completed earlier than estimated. the car was returned to us sparkling clean. the cost of the wheel rotation was reasonable (i usually do that myself). it was, over all, a pleasant and positive experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service!!
All service writers are very friendly, and have a lot of knowledge. Service is fast. The lady that is cashier, is very friendly and does her job very well. The entire service experience is excellent from checking in and Paying the cashier. Car wash service is excellent and a big bonus. Windows are clean and not streaked as happens at regular car washes. Excellent service facility from coming in, to leaving!!! Thank you to all your staff. Coffee - EXCELLENT!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Advisor attention and modern facilities
Shane Allensworth is the epitome of what an advisor should be. He makes sure all my car needs are met and that when I leave the dealership I am complete satisfied with the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service!
Always thorough and efficient. We take both of our Ford vehicles to Tuttle-Click and have always been satisfied with the quality of service. Love the Service Dept. hours of availability.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Helpful staff, shuttle service
Lee was extremely helpful and accommodating. A reasonably efficient shuttle service allowed me to service our work trucks in about a day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service team
Richard West is wonderful! He is always wonderful at following up to make sure my car is ready in time and let's me know if there are going to be any delays. I trust his advice on how to handle my car repairs 100% and value his council.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service & processing, Quality product
John, our salesperson, really helped my wife and I along the way - he wasn't too pushy, but was genuinely interested in helping us make the best decision for us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
