Tuttle Click Capistrano Ford

I brought my Ford Explorer in for a recall. It was very easy to make an appointment and they were ready for me when I arrived. I asked about another issue with the car and the agent (I think her name was Maria) did some quick research to determine it too was covered under a recall. They performed all the recall work that same day. I was thrilled that the additional recall work was performed. Very professional group.

Not my normal dealer but they were very friendly and completed job in very short time. I had to have my truck towed to dealership and was able to do all business by phone until pickup.

Couldn’t have asked for a better buying experience at a dealership. I would recommend Turtle-Click to anyone looking to purchase a new car!

Upon arrival at Capistrano Ford I was greeted by many people wishing me a good morning and directing me inside. After walking in I was greeted by Service Manager Brendan who asked what brought me into the Dealership today? I explained to him my concerns that he assured me they would be handled in a timely manner. I returned later that day and upon arrival was greeted my Rich R. who was just as friendly and explained to me I was ready to go and wished me a wonderful day. I will definitely be coming back to Capistrano Ford for service.

Very courteous very professional service department stopped by parts to ask a few questions they were great The young girl at the receptionist desk was so nice

From the time you make appointment until you leave it’s a great experience. I have never been in a dealership like this one. We were very satisfied with the service department. The environment is very welcoming....especially for a woman.

Capistrano Ford is very convenient and efficient. We have bought several vehicles from them, and brought them back for routine servicing. Kept abreast of progress, and estimated costs. Easy rides offered home while waiting.

I called in the morning for an oil change. Got in quick, work was done on time, got out quick. Living in ALISO Viejo, having a choice between the Ford dealership in IRVINE, and Tuttle Click in San Juan Capistrano. I much prefer going to Tuttle Click in San Juan Capistrano.

Excellent service with Lee in the service department. He is very professional and knowledgeable when it comes to service and recommendations. Lee is very honest and I have referred my daughter and son-in-law to handle their needs.

This dealership is very reliable and service excellent . Bob Coleman is an excellent service advisor and an asset to Capistrano Ford .. He treats the customer as top priority !