Reviews
Great Experience
I Enjoyed My Experience At The Dealership. I Just Wish I Could Have Got A Lower Payment But Other Than That I Enjoyed My Experience. Everyone Was Nice & Respectful.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us, Devin. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best regards, Kenny Powers, General Manager
Great Service Overall
I had a great experience at Ourisman. My rep answered all of my questions and the wait wasn't long as all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Katina, thank you so much for taking the time to leave this wonderful review. For all of our customers who walk through our doors we want to demonstrate world class service and nothing less. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Kenny Powers, General Manager
repairs on my car
I always deal with Lisa service and she is the best the mech. that did the work did it in a timely manner and that was greatly appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kathleen, thank you so much for taking the time to leave this wonderful review. Lisa is wholly devoted to the success of our guests' experiences and we are both lucky and proud to have her on our team. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Kenny Powers, General Manager
Great Sales team
They made me feel like my business was truly wanted. No cold shoulder treatment or anything like that. Worked with me and financial situation to make this deal work. I have to say it was a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, we're completely committed to providing great service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Ourisman Chevrolet Marlow Heights, we value our customers and we look forward to seeing you on your next visit. Best regards, Kenny Powers, General Manager
great service
This was the best car buying experience I have ever had they really did all that they could do to get me approved for the exact truck I wanted
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nicole, thank you for taking the time to submit this amazing feedback. We're ecstatic to hear that we provided you with the best car buying experience you've ever had! If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Kenny Powers, General Manager
Great Service, Clean Facility
The staff at the dealership was friendly and helped me get into a new car that I like and currently enjoy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Quiana, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best regards, Kenny Powers, General Manager
Excellent.
I appreciate the chance to own another car, GOD had me to come there to see Brian Washington. It is because of his will, that I was able to get the car. Thank you very much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marion, thank you for sharing your feedback! It is gratifying to hear that Brian was of such help to you during your visit, and he is a valuable team member, indeed. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Kenny Powers, General Manager
Beautiful Show room, Lovely Display Of Autos
My experience, at the dealership was, a warming atmosphere,All the Staff were very friendly,courteous, and very helpful in explaining all that i should know about my new vehicle, and the service that Ourisman And The Staff will stand behind. Thank You.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your perfect review, Benjamin! We're glad to hear that our team was friendly, courteous, and very helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Kenny Powers, General Manager
Great Customer Service
I will always bring my car to be service as long as I have Lisa as my representative at Ourisman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Melvin,thank you for taking the time to write this outstanding review. It's fantastic that Lisa has earned your trust and repeat business; we look very forward to seeing you again in the future! Best, Kenny Powers, General Manager
I'd recommend these guys to anyone
Brian was my salesperson and oz my finance person and they both were great!! Definitely satisfied with the service I received.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Antjuan, we love hearing about customers who have a great experience at Ourisman Chevrolet Mitsubishi and we are glad that Brian and Oz were a great help to you! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Best, Kenny Powers, General Manager