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Ourisman Chevrolet Mitsubishi -Curbside Pick Up and Home Delivery Available

(546 reviews)
Visit Ourisman Chevrolet Mitsubishi -Curbside Pick Up and Home Delivery Available
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 896-6792 (888) 896-6792
Used (888) 296-1827 (888) 296-1827
Service (877) 603-4171 (877) 603-4171

Reviews

(546 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman Chevrolet Mitsubishi -Curbside Pick Up and Home Delivery Available from DealerRater.

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Great Sales team

They made me feel like my business was truly wanted. No cold shoulder treatment or anything like that. Worked with me and financial situation to make this deal work. I have to say it was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, we're completely committed to providing great service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Ourisman Chevrolet Marlow Heights, we value our customers and we look forward to seeing you on your next visit. Best regards, Kenny Powers, General Manager

great service

This was the best car buying experience I have ever had they really did all that they could do to get me approved for the exact truck I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Nicole, thank you for taking the time to submit this amazing feedback. We're ecstatic to hear that we provided you with the best car buying experience you've ever had! If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Kenny Powers, General Manager

Great Service, Clean Facility

The staff at the dealership was friendly and helped me get into a new car that I like and currently enjoy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Quiana, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best regards, Kenny Powers, General Manager

Excellent.

I appreciate the chance to own another car, GOD had me to come there to see Brian Washington. It is because of his will, that I was able to get the car. Thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Marion, thank you for sharing your feedback! It is gratifying to hear that Brian was of such help to you during your visit, and he is a valuable team member, indeed. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Kenny Powers, General Manager

Beautiful Show room, Lovely Display Of Autos

My experience, at the dealership was, a warming atmosphere,All the Staff were very friendly,courteous, and very helpful in explaining all that i should know about my new vehicle, and the service that Ourisman And The Staff will stand behind. Thank You.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your perfect review, Benjamin! We're glad to hear that our team was friendly, courteous, and very helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Kenny Powers, General Manager

Great Customer Service

I will always bring my car to be service as long as I have Lisa as my representative at Ourisman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Melvin,thank you for taking the time to write this outstanding review. It's fantastic that Lisa has earned your trust and repeat business; we look very forward to seeing you again in the future! Best, Kenny Powers, General Manager

I'd recommend these guys to anyone

Brian was my salesperson and oz my finance person and they both were great!! Definitely satisfied with the service I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Antjuan, we love hearing about customers who have a great experience at Ourisman Chevrolet Mitsubishi and we are glad that Brian and Oz were a great help to you! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Best, Kenny Powers, General Manager

Top notch!!!

The entire staff was very professional and family friendly. This branch is a great asset to the general motors corporation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tony, thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. If there is anything more we can do for you please come back and see us any time! Take care! Best, Kenny Powers, General Manager

The best!

Lisa Woods is the best service technician at Ourisman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joan, thank you for the awesome feedback! Lisa is an excellent service technician and we appreciate all she does for us! We're very happy to hear that he was there to provide you with great service. We look forward to the opportunity to see and service you in the future! Best, Kenny Powers, General Manager

Service visit

The representative that waited on me was very friendly and helpful. Her name was Caroline. I don't remember the last name, but I felt that she really heard my problem and had me in and out within the hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your outstanding review, Ava! I'm very happy to hear that Caroline was a great help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Kenny Powers, General Manager