Reviews
Great group of people.
Dave is always so helpful and always talking care of me and bobby.we don't have any complaints.the whole staff are really great people.I. could not ask for a more pleasant group of people. Thanks A lot.Peggy Dotson.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bobby, Thank you for your kind words. We feel our service department is what makes Ourisman Chevrolet Mitsubishi special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Kenny Powers, General Manager
very good service, clean facilities,knowledgeable
I recently had my vehicle serviced and was very pleased with the service. I will continue to bring my vehicle to be serviced at this location.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for the awesome review, Steven! We are very happy to know that you had a great experience in our service department. We look forward to working with you for your next servicing need; remember to find us on Facebook to receive access to our exclusive coupons. Kenny Powers, General Manager
Unfortunatelly, the restroom facilities had a prob
My experience was certainly A-1; however I neglected to ask my advisor to have my car washed. I paid in excess of seven hundred dollars, I think my car should have been washed
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We sincerely appreciate your feedback, Roslyn. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Kenny Powers, General Manager
Great and friendly staff
The entire team was very helpful. From when I called the dealership prior to me showing up to see if they'll be able to assist me to the salesperson and finance. Everyone was friendly and willing to work with and assist me
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Fidelis and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Ourisman Chevrolet Mitsubishi. We are driven to offer great customer care and we strive to provide the best purchase experience. Thank you again and we hope to see you again soon! Kenny Powers, General Manager
Serv. advisers are excellent. workmanship excelle
quality service / how ever ,at the part dipartment , they charge me $133.23 for a front brack pad . THAT IS WAY TOO HIGH !
- Customer service 5.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gulilat, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a wonderful experience and it's unfortunate to hear that some aspects of your prior visit with us have not been up to your expectations. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Kenny Powers, General Manager
Great Service
I was very satisfied with Mr. Charles Dyson's courtesy manner and he was very patience and knowledge in answering my questions and he helped to select a car (2015) Chevy Sonic that I really enjoyed having and driving.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Irene, thank you for taking the time to submit this amazing feedback. We're delighted to hear that you were very satisfied with Charles and with the service you received from us. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best regards, Kenny Powers, General Manager
excellent service, and friendly
They have the best workers in the world and know how to help make a sale and the customer is always happy when they are there and when they leave the lot.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alexis, thank you so much for taking the time to write this great review! We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Kenny Powers, General Manager
Excellent service
I was and still am very happy with the service I got it was my Chevrolet my salesman was very polite and courteous! I will recommend Brian Washington to my friends and family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marlene, thank you so much for taking the time to leave this wonderful review. We're thrilled to hear that you were happy with the service you received from Brian. We appreciate your recommendation and if there is anything more that we can do please come back and see us again. Take care! Best regards, Kenny Powers, General Manager
expert courteous sales staff
I would like to thank ,Mr. Pankey for giving me all the time i needed to look around and for pointing out all the features on my new equinox, his patients with me is to be rewarded, thank you very much Mr Kenneth Pankey, you have restored my faith in car salesmen ship, Thank You Ourisman Chevrolet .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
George, thank you so much for taking the time to leave this wonderful review. We are sincerely pleased to know that Kenneth's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Best regards, Kenny Powers, General Manager
Overall A GREAT Experience!
Mr. Kenneth Pankey was my salesperson and he did a terrific job in explaining all of the ins and outs. Also Kenneth was the only one that asked if I needed any help after I stood out looking around for several minutes. If it wasnt for Mr. Pankey, I honestly don't know if I would have been interested in purchasing a vehicle that day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for going out of your way to write this great review, Wilbert! It is great to know that Kenneth did a terrific job in assisting you during your visit. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Kenny Powers, General Manager