Reviews
I had the best car buying experience at Lexus Serramonte!
I had the best car buying experience at Lexus Serramonte! Gary found me the exact car I wanted and made sure it was on the lot for me to come see. Lewis did a great job taking care of me and my friend. He had energy that really energized you as well. They truly have a customer for life and I?m glad to join the Lexus family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anne, we're happy you found our staff to be so supportive during your experience here at Lexus of Serramonte. If you have any further questions, please give us a call. We're always happy to help!
Friendly, knowledgeable , good services and very
Friendly, knowledgeable , good services and very patience. I would definitely recommend Lexus of Serramonte to my friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Overall good experience.
Overall good experience. I do hope they can be more flexible in working with customers on dealer addons.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are so pleased you enjoyed your visit to Lexus of Serramonte! We hope to see you soon!
I had a Very pleasant interaction with the team members
I had a Very pleasant interaction with the team members today. Sales consultant was excellent and was not a high pressure type. I was allowed time to ponder my potions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Harriet, thank you for sharing your positive experience! We can't wait to see you again, have a great day.
Great dealer, great price, great salesperson.
Great dealer, great price, great salesperson. I had a nice buyer experience with this Lexus dealer. I will buy from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Vinny, we are so pleased you enjoyed your visit to Lexus of Serramonte! Thank you, and have a fantastic day!
The environment is nice and clean.
The environment is nice and clean. The sales is nice and patient. The manager is helpful and pro too recommended
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know how we did! If you have any further questions, please give us a call. We're always happy to help!
Great buying experience.
Great buying experience. Eric was knowledgeable and friendly. I was going in for a used car. Eric assessed my needs and recommended the newer model. Made the overall experience so easy. Was able to find the exactly what I wanted and it was delivered faster than I expected. Even got the bow on top for pictures. ?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi there, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Good service, quick buying experience, pleasant price
Good service, quick buying experience, pleasant price negotiation (they tell you what can be negotiated and what cannot and do not pressure you). The best part is that they do not pressure you to buy additional services, insurances, or warranties (and explains everything clearly to you)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there, we're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!
Very knowledgeable and honest and transparent.
Very knowledgeable and honest and transparent. Followed up answering my questions several days later. Came to my house to pair car with garage opener.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jjacobsmay, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Lexus of Serramonte
Victor was so helpful and quick with the process.
Victor was so helpful and quick with the process. He made buying car enjoyable!! Lexus of Serramonte is a 10 out of 10!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to let us know how we did. Please don't hesitate to reach out to us if there's anything more we can do!