Reviews
Working with Gary at Lexus of Serramonte to both schedule
Working with Gary at Lexus of Serramonte to both schedule a test drive, and lock in the configuration of the vehicle I wanted was painless and easy. Fair prices, and friendly staff. I would recommend to check them out if you’re interested in getting a new Lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!
Nice and clear facility, dealership representatives are
Nice and clear facility, dealership representatives are all nice. We felt truly warm and welcome in this place, great shopping experience as well
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Gary Li was very helpful and provided a lot of
Gary Li was very helpful and provided a lot of information and help me set up my car. Great communication.. Kenneth and finance help me get a better rate which I greatly appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave a review for us at Lexus of Serramonte. We're happy we could meet your expectations!
Every body is nice and best services.
Every body is nice and best services. Also best knowledge. Just keep doing the best.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know how we did. We hope you have a great day!
Best of the bay!
Best of the bay! Excellent team! They are attentive who know how to take care of customers. This is the second car I bought from them. The sales and service teams are one of the best in the Bay.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you so much for your positive comments about Lexus of Serramonte! We're happy you found our staff to be so supportive during your experience here.
Wonderful service, friendly and helpful of choose the
Wonderful service, friendly and helpful of choose the right car for customers. Great service and experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave a review for us at Lexus of Serramonte. We are happy to pass along your comments to the team here at Lexus of Serramonte!
Everyone was very friendly, helpful and knowledgeable.
Everyone was very friendly, helpful and knowledgeable. Facilities very clean and a beautiful showroom. Our salesman Mason was helpful and organized. He had us signing paperwork while the new car was being fueled up and detailed. 10 out of 10 experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave a review for us at Lexus of Serramonte. We're happy we could meet your expectations! Thank you, and have a fantastic day!
The team and staff members are friendly, and any
The team and staff members are friendly, and any salesperson will assist each other to keep customers satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kdawg, thank you for taking the time to leave a review for us at Lexus of Serramonte. We're happy we could meet your expectations! Thank you again for leaving us this response!
The sales representative Mason was very patience and
The sales representative Mason was very patience and attentive. He tried his best to satisfy our requirement. I will recommend him to all people I knew who want to buy a Lexus. He is awesome!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave a review for us at Lexus of Serramonte. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Clarissa was just amazing during the whole process of
Clarissa was just amazing during the whole process of buying my dream car, she has an excellent customer service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave a review for us at Lexus of Serramonte. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!