Reviews
My sales person, Eric, at Lexus Serramonte was so very
My sales person, Eric, at Lexus Serramonte was so very professional, and took a lot of time to explain vehicle features to me. I would recommend that anyone seeking to buy a Lexus would work with him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.
Lewis who helped me through the process, explained
Lewis who helped me through the process, explained details until I got the car I want. Thank you for the huge difference you made in the life of people that really needs help. More power to you Lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!
This review is for Maksim Shepelev.
This review is for Maksim Shepelev. Maksim did a fabulous job introducing is to the car and taking us through the sales process. Lexus is very lucky to have such an excellent employee.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Our sales rep did a fantastic job showing us the car and
Our sales rep did a fantastic job showing us the car and working through the sale .you are lucky to have maxem
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Russell, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!
I worked with Victor and the staff.
I worked with Victor and the staff. I did not have to haggle as I was given the best price in the Bay Area from Serramonte. Victor was responsive and easy to reach. He quickly helped me understand what was included in the NX350h. I placed my order with them and the auto arrived in the time they said it would arrive with all the features I wanted plus more. I think they are an honest bunch and I recommend doing business with them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!
Great service I picked up my new GX 550 today.
Great service I picked up my new GX 550 today. Tim Sai was my Sales associate; he was superb. I could not recommend anyone any higher. Professional, polite, patient and knowledgeable. This is my first Lexus. I own some nice cars , I wish Tim could be cloned for my other dealerships .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Maggie, we're happy you found our staff to be so supportive during your experience here at Lexus of Serramonte. We hope to be of service to you again in the future. Best wishes, Lexus of Serramonte
Maggie, we're happy you found our staff to be so supportive during your experience here at Lexus of Serramonte. We hope to be of service to you again in the future. Best wishes, Lexus of Serramonte
I had the excellent services there!
I had the excellent services there! Also sales provided Chinese language, let us understand clearly!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you for taking the time to let us know how we did. Please don't hesitate to reach out to us if there's anything more we can do!
Great customer service from the sales team .
Great customer service from the sales team . I especially wanted to thank Mason Ma for his great customer service and patience! Everyone there was very courteous and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jennifer, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Worked with a very knowledgeable salesperson who was
Worked with a very knowledgeable salesperson who was kind, responsive and fun to work with. Would go back for my next car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tara, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day.
Tara, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day.
They did the great service, and they gave me the massage
They did the great service, and they gave me the massage right after they had done the job! They also washed my car and cleaned inside the carpet. The whole process was well done!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi there, thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!