Reviews
Service and car both excellent--i couldn't imagine how my
Service and car both excellent--i couldn't imagine how my experience could have been any better.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Josh, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Serramonte. We can't wait to see you again, have a great day.
Good, it was awesome experience.
Good, it was awesome experience. Dealer was very kind and friendly, explained details. The car I wanted was sold out, but He proposed various options, and finally able to purchase the better one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
We bought two cars from Lexus of Serramonte in July.
We bought two cars from Lexus of Serramonte in July. The process went smoothly without any high-pressure sales tactics or other issues that I had experienced in buying a new car in the past. Our sales consultant was patient and had answered all of our questions in detail. We also appreciated the dealership’s finance team’s efforts explaining every aspect of the paperwork to complete our purchase, and addressing our questions with this tedious but important part of the process. We are very happy with our experience with Lexus of Serramonte!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Service department is very good, technical issues and
Service department is very good, technical issues and helpfulness. My issue was handled by Pete McConnell. He was very prompt in addressing my problem. Also, he delivered per his promise. Everything he handled was excellent. He even batted for Lexus owner. With his level of service, I strongly recommend owning a Lexus and have it serviced by Lexus of Serramonte.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We strive to provide the best service possible and are thrilled to hear that you had a great experience with us. We look forward to serving you again in the future.
Process felt easy.
Process felt easy. Agents were responsive and timely and fluid to complete transactions and get details of car through texts
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kuostella, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Serramonte. We can't wait to see you again, have a great day.
Our sales person (Clarissa) was excellent.
Our sales person (Clarissa) was excellent. Very professional and patient, answering our questions, not being pushy but also being real about the vehicle popularity. Finally, when we were ready to buy, she helped us get the vehicle we wanted and worked out a deal that fit our budget.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave a review for us at Lexus of Serramonte. We're happy we could meet your expectations!
Clarissa was extremely knowledgeable and professional
Clarissa was extremely knowledgeable and professional throughout my experience. Showed great patience and wanted to make sure I got the vehicle that was best for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
Lexus staff demonstrated excellent customer service and
Lexus staff demonstrated excellent customer service and was extremely collaborative during the entire car buying process. First class dealer!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dante, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Serramonte. We can't wait to see you again, have a great day.
Buying a car has never been so pleasant.
Buying a car has never been so pleasant. The service was professional, friendly, and swift. It was a pleasure going through the whole purchasing process with the sales Daryl Guieb.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Victor, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Serramonte.
Buying a car has never been so pleasant.
Buying a car has never been so pleasant. The service was professional, friendly, and swift. It was a pleasure going through the whole purchasing process with the sales Daryl Guieb.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!