Skip to main content

Ourisman Chrysler Dodge Jeep Ram of Bowie - Curbside Pick Up and Home Delivery Available

(1,034 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (301) 850-5174 (301) 850-5174
Used (301) 867-5164 (301) 867-5164
Service (301) 867-5171 (301) 867-5171

Reviews

(1,034 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman Chrysler Dodge Jeep Ram of Bowie - Curbside Pick Up and Home Delivery Available from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellent customer service.

Excellent customer service. Prompt and courteous staff. Service representative provided a detailed description of the service provided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Aripc, Thank you for your kind words! I'm here to assist you to the best of my abilities. If you have any questions or need help with anything else, please don't hesitate to ask. Your satisfaction is our priority!

Very caring gentleman not only took care of the airbag

Very caring gentleman not only took care of the airbag recalls but also informed me of a third recall and made sure all was taken care of and complimentary car wash to. Nice clean waiting area with compliments drinks and snack. Very comfortable and did not mind the wait. Will definitely consider for future work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us! We're pleased to hear about your positive experience working with Paul and the rest of our team at Ourisman CDJR of Bowie. Glad they worked hard to quickly resolve all three recalls for your Chrysler. Thanks, too, for your feedback on the complimentary car wash and our comfortable waiting area. We appreciate your business and look forward to welcoming you back for any future vehicle purchase or service needs. Have a wonderful day! Take care!

I have bought two vehicles from this dealer and if I buy

I have bought two vehicles from this dealer and if I buy another one in the future, it will be right here with them. From the purchasing of the vehicles to the servicing of the vehicles, I can honestly say this is a top rated dealership. The folks are always friendly knowledgeable, and ready to help you in any way. I bring my vehicles in for regular service and I've never been disappointed. Layna Welch is the service advisor that I usually work with and I can honestly say, she is awesome! I recommend Ourisman Chrysler Dodge Jeep Ram of Bowie, to my friends and would highly recommend anyone to visit the dealership if you are in the market too purchase a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that you've purchased two vehicles from Ourisman Chrysler Dodge Jeep Ram of Bowie and are satisfied with both the sales and service experiences. We appreciate your loyalty and recommendation. Thank you for your kind words!

Every person I dealt with was very helpful!

Every person I dealt with was very helpful! They even shuttled us to Twisted Crab and back while we waited for our 1st oil change that was free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your review! We're thrilled to hear you had a positive experience with our service department at Ourisman CDJR of Bowie. Glad you appreciated the complimentary oil change and shuttle drive. We value your business and look forward to welcoming you back for any future vehicle purchase or service needs. Have a great day, and drive safe! :)

It was a great experience.

It was a great experience. I worked with Tony. He was very helpful and made my purchase go smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your 5-star review! We appreciate the staff highlight for Tony and are glad to hear he made your vehicle purchase go smoothly. We're grateful to have him as a member of our team. Congratulations on your new Dodge--we hope you've been loving it! If you or your new vehicle needs anything, please give us a call or visit our website. We're here anytime. Have safe travels, and thanks for being a member of the Ourisman Family! :)

The sales team was amazing!

The sales team was amazing! Very friendly , knowledgeable and time conscious. It was a very smooth process start to finish

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much, JS, for your 5-star review! We're glad you experienced friendly, knowledgeable, and timely customer service during your visit. We'll pass your kind words onto our team and tell them to keep up the great work. Congratulations on your purchase! If you or your vehicle needs anything, we're here anytime. Have safe travels, and welcome to the Ourisman Family.

Great experience!

Great experience!!! 10 out of 10 stars! Zero pressure… The best car buying experience ever!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review, nmosby! We're thrilled to hear about your positive experience working with Patrick at Ourisman CDJR of Bowie. Glad he worked hard to make your visit pleasant and professional. If you or your new Jeep needs anything, please don't hesitate to reach out! We're here anytime and happy to help. Drive safe, and welcome to the Ourisman Family!

Service with Paul and maintenance team was excellent and

Service with Paul and maintenance team was excellent and fast very professional. Thank You All

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words! It's great to hear that Paul and our maintenance team provided you with excellent and fast service. We take pride in being professional and efficient, and we're delighted that you had a positive experience with us. Thank you for choosing our service, and we look forward to assisting you in the future.

Ourisman Dodge Ram of Bowie made the purchase fun and

Ourisman Dodge Ram of Bowie made the purchase fun and easy, highly recommended, Tell your friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the recommendation! We're glad you found the purchase experience at Ourisman Dodge Ram of Bowie enjoyable and easy. Feel free to tell your friends about your positive experience!

I enjoy visiting when needed.

I enjoy visiting when needed. Service Staff is knowledgeable, professional and friendly. Because of the staff, I return for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave this wonderful review! We truly appreciate your loyalty and the trust you've placed in our service staff. We're delighted to hear that our service staff has consistently met your expectations in terms of knowledge, professionalism, and friendliness. Providing top-notch service is our top priority, and it's rewarding to know that our efforts have made you want to return for service. Your feedback is invaluable to us, and it motivates us to continue delivering exceptional service experiences. If you ever have any suggestions or specific ways we can further improve, please don't hesitate to share them. We look forward to serving you again and providing you with the same level of excellence on your next visit. Thank you for choosing us!