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Ourisman Chrysler Dodge Jeep Ram of Bowie - Curbside Pick Up and Home Delivery Available

(1,042 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (301) 850-5174 (301) 850-5174
Used (301) 867-5164 (301) 867-5164
Service (301) 867-5171 (301) 867-5171

Reviews

(1,042 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman Chrysler Dodge Jeep Ram of Bowie - Curbside Pick Up and Home Delivery Available from DealerRater.

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the service received is excellent at this dealership

the service received is excellent at this dealership every time i need to go in, highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate your positive feedback and your continued trust in our dealership. It's fantastic to hear that you consistently receive excellent service whenever you visit us. Your recommendation means a lot to us, and we're committed to maintaining the high standard of service that you've come to expect. If you ever need anything or have more feedback to share, please don't hesitate to reach out. We look forward to serving you again in the future. Thank you for your loyalty!

Natasha, David and Tony were all so helpful.

Natasha, David and Tony were all so helpful. They went above and beyond to provide outstanding customer service and support.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear that Natasha, David, and Tony went above and beyond to provide you with outstanding customer service and support. We greatly appreciate your kind words and your recognition of their efforts. If you ever need assistance or have more feedback to share in the future, please feel free to reach out. We're here to provide exceptional service whenever you need it. Thank you for choosing our team!

Personality!

Personality! Customer service. Respect of time. Waiting area. These things assist when I have to determine where I'll have my vehicle serviced and Bowie has it all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a positive experience at our Bowie location and that our customer service, respect for your time, and waiting area met your expectations. Your satisfaction is our priority, and we appreciate your trust in us for servicing your vehicle. If you ever need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

From top to bottom, this dealership provided stellar, top

From top to bottom, this dealership provided stellar, top notch service and made me feel comfortable with my car purchasing process. My sales representative, Raymond was extremely knowledgeable and helpful every step of the way. He assisted me with making my final decision to trade in and purchase a new truck. The sales manager Simo and the finance manager Donna were exceptional. Grade A team. I’m beyond satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I'm glad to hear that you had such a positive experience at the dealership! It sounds like Raymond, Simo, and Donna provided you with top-notch service and made the car-buying process comfortable and easy. Having a knowledgeable and helpful team can make all the difference. We're delighted that you're beyond satisfied with your experience, and we look forward to assisting you in the future if needed. Thank you for choosing us!

Clean waiting and service area, professional,

Clean waiting and service area, professional, knowledgeable and friendly staff. I took my vehicle in for multi point check to make sure my vehicle is at its optimal running performance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear about your positive experience at our facility! A clean and professional environment is crucial to ensure a comfortable and pleasant visit. It's great to know that our staff met your expectations with their professionalism, knowledge, and friendliness. Regular multi-point checks are a smart way to keep your vehicle running at its best, and we're here to help you maintain its optimal performance. If you have any more automotive needs in the future or any questions, please feel free to reach out. Thank you for entrusting us with your vehicle!

Made buying a car super easy.

Made buying a car super easy. They have a great staff. Would definitely use them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that your car-buying experience was made super easy by our team. Having a great staff can truly make a difference in the car-buying process. We appreciate your positive feedback and look forward to assisting you again in the future if the need arises. Thank you for choosing us, and we're here to help whenever you need us!

My recent service visit was resolved with the help of

My recent service visit was resolved with the help of Sales Manager, Simo who addressed my concern with great professionalism and understanding. From start to finish, including providing me with a shuttle service, the issue was resolved w no additional burden to me, the consumer. Special thanks to Paul (Service Dept.) for also contributing to an outstanding overall customer service experience! .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tshombe, We sincerely appreciate your feedback and are delighted to hear about your positive experience with Simo and Paul at our Service Department. It's wonderful to know that Simo handled your concern with professionalism and understanding, and that the issue was resolved seamlessly, including the added convenience of the shuttle service. Providing exceptional customer service is our top priority, and we're thrilled to have met your expectations. Your kind words motivate us to continue delivering top-notch service to all our valued customers. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

Vehicle returned with door dents on each visit.

Vehicle returned with door dents on each visit. Will take vehicle to other service provider.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us. We're genuinely sorry to hear about the inconvenience you've experienced with your vehicle's condition after our service. Your satisfaction is important to us, and we deeply regret any dents that occurred during your visits. We take these matters seriously and want to make things right. Our team is dedicated to providing high-quality service, and we're actively investigating what might have led to this issue. We understand your frustration and would like the opportunity to address your concerns further. If you're open to it, we'd appreciate the chance to speak with you directly to gather more details and work towards a solution. Your feedback helps us improve, and we're committed to ensuring a positive experience for all our customers. Please feel free to reach out to us at 301-390-0880 and ask for Younes MG at your convenience. Once again, we apologize for any inconvenience this has caused and appreciate your understanding as we work to rectify the situation.

Employee was courteous took the time to listen and

Employee was courteous took the time to listen and understood my situation. My vehicle was completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

We greatly appreciate your feedback! It's wonderful to hear that our employee provided courteous service, took the time to understand your situation, and ensured your vehicle was completed promptly. If you have any more comments or questions, feel free to reach out. Thank you for choosing our dealership!

The customer service was outstanding and would recommend

The customer service was outstanding and would recommend friends and family to buy a car from the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Chris, Thank you for highlighting our outstanding customer service and recommending us to friends and family. We truly appreciate your support.