Reviews
Great experience
My experience at this dealership was well beyond GREAT!!! The staff was extremly helpful and friendly and really worked with me to make sure i was happy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
So Glad to have a Chrysler Dealer in this Area
We traded-in our 2005 Town 'n Country for a new 2015 Town 'n Country. We are very pleased with the experience. Our compliments to Salesman Brandon Girard and Business Manager Kevin Gilbert.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Happy with my new truck
Stopped by to look at the trucks and was helped by Lauren, on a very cold day. She patiently showed us trucks she thought we would be interested in and worked out an excellent deal, and excellent trade. We would highly recommend Ourisman Chrysler Dodge Jeep Ram of Bowie. Ps. glad we decided to look at something other than Ford, these people were much more helpful and pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Car Purchasing Experience
This is my third purchase from Dodge. The customer service experience in and out of the door is pleasant. Billy my salesman is always polite and Dana the finance manager is great and makes putting together a deal at ease. The guy that does the closing where you sign your life away felt like a old friend. I recommend anyone purchase a vehicle from this branch.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Third Car
My wife and I have purchased 3 vehicles from Ourisman Bowie. I love my new Jeep and working with Billy, Dana and Carlos was a breeze. I plan to trade in a year or so my wife has had her eye on the Durango. You won't regret going here and I must say the proof is in the pudding, this is my 3rd car in 3 months.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Surprise
My parents surprised me with a Dodge Dart after I total lost my previous car. My dad went as far as to make me think I was helping with groceries out of his car while my mom was cooking and the salesman pulled around the corner with the car. My mouth fell open with shock and then excitement kicked in. My dad loves the Dodge/Jeep/Chrysler brand. I love my car its just perfect for me and Billy the salesman who I met when we were looking for cars when my mom said the car would be totaled is a nice man and even purchased me and my family sodas while we waited on the paper work to get finished.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome!!!
I ended up with a 2015 Dodge Grand Caravan, and I'm very happy with it. Billy Stewart and Jordy Williams were very patient with me, despite my being a stressed out mess. I knew that my family of six needed reliable transportation, and I'm so glad I was able to get the vehicle I wanted. Thanks, guys!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Sales Review
This car dealership’s manager, finance managers, and my sale professional was wonderful, if you go there ask for Mike Hickerson. I saw a White Dodge Challenger SXT Plus, sitting on the lot a few days earlier and fell in love with it. Mike only called me twice to checking with me, before I decided to give up my Lexus and buy it. It was painless and I was not there all night. I highly recommend this dealership and my sale professional. On a scale from 1-10, I give the dealership and Mike a 10. Thank you once again Mike and the hold staff Mary Young
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car buying experience ever!!!
We love our new Jeep Patriot Latitude. Ourisman Jeep, Bowie, MD is fantastic. The sales personnel, specifically Mike, Dana and Kevin, were extremely hospitable, friendly and patient. They actively listened when we communicated our needs and expectations, and worked with us to ensure that we were satisfied. The no-hassle environment made the buying experience even more pleasant. We will definitely purchase our next vehicle from this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love my new Jeep!!!
Thank you to the staff for getting all of my paperwork done so quickly and a special thanks to Brandon Girard for helping in my purchase. He kept in contact and made the purchase go smoothly. My Jeep looks fantastic :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car