Ourisman Chrysler Dodge Jeep Ram of Bowie - Curbside Pick Up and Home Delivery Available

Thank you and we look forward to seeing you again

Thank you for the 5 star review, Paul is great

Glad to hear that and we will be more that happy to keep it going great for you

Thank you Keith, Glad to hear this

Thank you for the great words Bobby

Glad we could be a good part of your vehicle choice, Thank you for working with us.

Thank you so much for your feedback, I am glad to hear David gave you great service! We hope to see you for future services.

We apologize for the recent experience you had with our service department regarding your 2017 Jeep Cherokee. We understand your frustration and disappointment. We take customer satisfaction very seriously and strive to provide excellent service. It's clear we fell short in this instance. We will use your feedback to improve our processes and ensure that similar situations are avoided in the future. Please reach out to Kunta@Ourismancars.com we would like to hear more about this We appreciate your feedback and hope to have the opportunity to regain your trust.

Your apologize is disingenuous at best in my opinion which is based on my experience. The latest - I also had the car in for service during the warranty period because my check engine light was on because of the ESIM switch. It came on initially during our test drive and it was reset which didn’t fix the problem. You told me it would cost $600 to replace - that’s for a $50 part and 15 minutes of labor which is how long it took me to replace it. Never again will I trust or get fooled into stepping on Ourisman property.

Thank you for sharing your experience! We're thrilled to hear that our team, especially Javar, provided attentive and knowledgeable service. We always aim to make our customers feel heard and supported, so it's wonderful to know we met your expectations. Enjoy your new vehicle, and please don’t hesitate to reach out if you need anything in the future!

We sincerely apologize for the experience you had during your recent purchase. We take all feedback seriously and are committed to resolving any issues that arise. It is never our intention to mislead our customers, and we regret that you felt otherwise. We would like the opportunity to discuss the details of your concerns regarding pricing, the vehicle options, and the registration issue, as well as any misunderstandings that may have occurred with our team members. Please feel free to reach out to us directly so we can work toward a satisfactory resolution for you. Your feedback is valuable to us, and we appreciate the opportunity to improve.

The update that is we paid extra the additional years added to your registration, The registration was mailed out to you unfortunately I see that you are still not satisfied We wish you nothing but the best in the future, Thank you

Ourisman corporate followed up with an email. I replied privately with my phone number . I never heard from them.. My reply was 2 weeks ago. Look EW CAR OF ANY KIND AND IN YOUR SEARCH OURISMAN IS THE LOWEST PRICE << JUST KEEP ON GOING WITH YOUR SEARCH> GO TO ANOTHER DEALER. IT WILL BE LESS STRESSFUL AND YOU WILL BE BETTER OFF IN THE LONG RUN. OURISMAN is the WORST>!!!!!

I will say, Ourisman did give me a three-year Tag after my multiple posts they were still difficult to deal with, but they did follow up and give me the additional time on my tag.