Reviews
David was incredible!
David was incredible! Very professional and knowledgeable. He went over and beyond the call of duty!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the 5 stars! We appreciate your business and are delighted to hear about your positive experience working with David. Glad his knowledge and professionalism made servicing your Jeep a pleasant experience. We look forward to your next visit with Ourisman CDJR of Bowie. Have safe travels!
I was treated with respect and everyone was nice.
I was treated with respect and everyone was nice. They answered all my questions about my jeep gladiator.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, michealnelson13, for taking the time to leave a review! Our top priority is excellent customer service, and we're delighted you experienced that working with our kind and respectful team. Glad all your questions were answered to your satisfaction. We'll be sure to pass your kind words on to our team and tell them to keep up the great work. If you or your Jeep needs anything, from an oil change to repair work, we're here anytime. Thanks for supporting us and take care!
Excellent service was provided to my truck that I could
Excellent service was provided to my truck that I could not achieve from other dealer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks a bunch for the 5 stars, robgf100! We're glad you experienced excellent service working with our Service Department at Ourisman CDJR of Bowie. We'll be sure to pass your kind words on to Paul and the rest of our team. If you or your Dodge needs anything, please don't hesitate to give us a call or visit our website. We're here anytime. Thanks for supporting us and enjoy the rest of your day!
Purchasing my new vehicle from them wasn’t as difficult
Purchasing my new vehicle from them wasn’t as difficult as I thought it would be. Everyone I dealt with was courteous and very professional. All of my questions about financing and insurance were thoroughly answered. The entire process went smoothly. I would definitely recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for your 5-star review, Felicia Strong-Persaud! We're thrilled to hear about your positive car buying experience at Ourisman CDJR of Bowie. We're grateful Joseph, Aaron, and the rest of our team was there to answer your questions and get you a great deal. If you have any suggestions for how we can improve your trade-in experience, please contact us directly. Your satisfaction is our top priority. Thanks for supporting us and have safe travels!
Outstanding service!
Outstanding service! They even provided me a ride home via Lyft. The team followed up the next day and had my vehicle ready to go.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service from the Service Team.
Great Service from the Service Team. I will definitely be back and recommend to others.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kelvin, thank you for taking the time to leave a review! We're thrilled to hear you had a 5-star experience working with our team at Ourisman CDJR of Bowie. Our top priority is excellent customer service, and we look forward to welcoming you back. If you or your Jeep needs anything, from routine auto maintenance to extensive repairs, please give us a call or visit our website. We're here anytime! Thanks for your recommendation and support. Have safe travels.
We had an emergency when are vehicle broke down on a
We had an emergency when are vehicle broke down on a Sunday. Our Expedition was towed to Ourisman and the Staff went out of their way to help us. Excellent Staff. Thanks to Everyone!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Margarete we're so glad to hear that our team at Ourisman was able to assist you during your vehicle emergency! Providing exceptional service, especially in challenging situations, is something we strive for. Thank you for taking the time to share your positive experience, and if you ever need assistance in the future, please don't hesitate to reach out. Safe travels!
I had a Fast and good service.
I had a Fast and good service. Oil change inly took a dew hours and reasonably priced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We're glad to hear that you were satisfied with the fast and efficient service you received for your oil change. Providing quick, quality service at a reasonable price is always our goal. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Good service.
Good service. Would have preferred to be giving a call regarding total cost prior to completing the service. Delivered on time.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We appreciate your preference for a call regarding total cost prior to service completion. We will take this into consideration for future interactions to ensure a more transparent and satisfactory experience for you. We're glad to hear that despite this, we were able to deliver the service on time. If you have any further concerns or questions, please don't hesitate to reach out to us. Your satisfaction is our priority.
In and out.
In and out. No pressure. Staff helpful. Clean facility. Great stock. Just wish it were closer to give local dealerships some good competition.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We aim to please and appreciate your feedback. We're here for you whenever you need us!