Reviews
Great experience
Ray and Monty were a pleasure to work with. Everything was smooth and no pressure. They spell out everything for you with no hidden charges or agenda. I drove an hour and a half to work specifically with this dealership even though there are three others within 20 min of my house. Will definitely be doing business with them again. Rich Doyle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No pressure !
I went in worried I may not be making a great decision with the price of a new car note. Tyler kept it real with me the whole way through. He treated me like a friend and not just another sale. Super supportive and walked me through each step , especially when I have questions about financing and down payments ! I recommended coming to see Tyler for your next purchase ! He will treat you the way you deserve !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great
Great service, friendly personal! I got the vehicle which I exactly came for! Very happy with my new vehicle! Stuff was friendly and very helpful!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
AWESOME SERVICE !!!!!
EVERYTHING THAT WAS REQUESTED FOR SERVICE WAS HANDLED IN A TIMELY, CLEAR AND CONCISE MANNER. OURSIMAN IS A GREAT DEALER/SERVICE SHOP !!!! HIGHLY RECOMMEND TO ALL
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Super friendly employees with great customer service
I made the mistake of going during the busiest hours to get my jeep serviced so I did have to wait a bit, but the staff was super nice and friendly. I didn't mind waiting because they were so funny and nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best Service Center
This is one of the best service Department in the area. Mechanical or Electrical Problems. They will repair your vehicle. The service Manager and Rick are very encouraging and supporting. After dealing with other Dealerships, I found this service Center to be very efficient with my Jeep service needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly, professional, and caring.
Natasha was absolutely fantastic. Her balance of professionalism, friendliness, and caring made me feel like part of a family. I usually hate to spend time going to, and waiting for, my car to get serviced, but with Natasha's approach to me as a customer, I can now say I actually don't mind taking my car in for service, and I actually look forward to it knowing the car (and myself) are well taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Poor to Horrible Service
It took almost two weeks to fix a factory recall which contributed to my vehicle not starting. I never received follow up calls on the progress of my vehicle, no return calls concerning a loaner, and at one point in the 13 days my vehicle was at this facility the tech indicated they didn't know why the car was not starting after the recall part was replaced. I had to actually call the manager to get progress and status of my vehicle The customer service was horrible, however, previous times it was slightly above average.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great Experience & Trust
It was a very good experience, we were able to finish in the same day and leave with our new car. I am Completely satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great first visit
Fantastic first experience at the Bowie store! I was introduced to the service manager Chance, and he provided outstanding personnel service and had me back on my way faster then I anticipated!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair