Reviews
Great and Friendly Service
My Service Advisor was both competent and pleasant. Also, John, my mechanic answered all questions I had regarding my tire rotation and oil change. Overall, Outstanding Service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best experience ever had at This service center
In the past I haven't had best experience at the service center. However this time my advisor Mr. Pai made sure it was easy and fast!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bad experience to positive
There was a problem with my appointment to have extensive work done on my Jeep Grande Cherokee. My biggest concern was the loaner car I was told would be available to me by the call center when I made the appointment was not available. I was very upset however the service consultant team of Pai and Natasha worked together to not only fit me in but also to get me a loaner. They were able to turn what started as a very bad experience into an extremely positive one. I can’t give them enough praise.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
ram service
had recalls on my ram they took care of it and had it back to me very fast. service was great my favorite dealer ship
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I appreciate the service there at Ourisman Jeep of Bowie
I am so glad this dealership is close to me, the shuttle took me home and picked me up once my truck was ready, for that I will definitely keep choosing Jeep of Bowie for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were great!
They took my truck in without an appointment and had me out the door one day later and on my way home to North Carolina. Great service and great people!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change
I was just in for an oil change, and was originally told it would be at least 2 hours. But the team did a great job and got me in and out under that time. Not only did they take care of me but all employees in the office are friendly and don’t have any issues making sure you are getting taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer Service
Raymond,Monty, and Chad were all knowledgeable, friendly, and relaxed making buying a car a very pleasant unpressured experience!!! I would recommend Ourisman of Bowie for service and sales right in your own City.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome
Great service as always !!! I have always been even excellent service and will always continue to return.. Great job to everyone at Ourisman of Bowie
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pleasant experience
For the most part, it was a pleasant experience. My only issue is that I thought I was purchasing a car for $29,000 but when all was said and done, it was nearly $40,000. Those add-on fees are absurd.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car