Reviews
Great team work
On 7/17/17 I met with Tj in regards to buying a RAM 2500, we went over all aspects of my trade in and the dealership gave me a fair trade value. I then met Lauren Smith in finance to discuss pricing and possible payment of my new truck. Both Tj and Lauren went over line by line all rebates and at the end I bought the truck. Thank you for your hard work and dedication to your customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Ever!
This was the best car buying experience I have had to date. Raymond listened and delivered. He even knew which brand of wine I liked. Thanks for the bottle!! The rest of the team, Lew, Monty and Lauren, also met and exceeded my expectations!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experince
Professional, knowledgeable and experienced dealership. Salesman was on time and ready to work when I got there. He handled everything quickly and had things even though I was not even looking to get another car..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick Financing
Carlos was amazing with all of the financial aspects of my car buying experience. He had all the paperwork organized and ready for me to sign, therefore, saving me a or of time. It didn't take long at all, and Carlos was great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Extremely professional, personable experience!
Mr. Walford provided exquisite professional advice and salesmanship in my husband's and my quest to find a new car; he also demonstrated patience and understanding, answering all of our questions and addressing any concerns we may have had. Mr. Sanders was a financial guru, moving through the necessary paperwork with impressive efficiency and knowledgeably answering any and all of our questions as they arose.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best new vehicle purchase experience ever!!!!!
Stacy Bromley is the Internet Sales Manager for Ourisman Dodge, Bowie, MD. Stacy is a consummate professional. She promptly answered all of my questions and concerns without any hesitation. Not only was she a joy to work with, but when I showed her the quotes that I had received from dealerships throughout the continental US on a brand new 2017 RAM 1500 Laramie (Loaded) she then beat everyone else's price by quickly offering me a better price quote, without any drawn out haggling back and forth. Stacy Bromley made my new car buying experience a pure joy!!! I was then introduced to Raymond Walford in Sales. Raymond is another consummate professional. He quickly obtained the Laramie for me to inspect it and give it a test drive, and I was immediately 'sold" on it's style, options, handling and performance. Thanks Raymond!!! Then I was introduced to Lauren Smith from Finance. Lauren Smith is another truly consummate professional. Not only did Lauren answer all of my questions, she also obtained me the lowest finance rate from Chrysler financial that I have ever received. When purchasing from Ourisman, ask for Lauren Smith!!!. Additionally, as a retired disabled American Veteran, I must tell you that I have never been treated with such honor and respect by any commercial business establishment to the degree and caliber that Ourisman Dodge provided to me without any hesitation or reserve, during visits to their dealership. I highly recommend Stacy Bromley, Lauren Smith and Raymond Walford!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ram rebel
Very easy to deal with.I would recommend this dealership to my friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Fantastic experience
Salesperson Raymond Walford is a true professional . Highest level of personal service A+ Integrity and he has a super personality. general sales manager Lew Gilinsky made my buying a new grand Cherokee possible He cares about making a fair deal ! financing was the smoothest I've experienced Chu Park was thorough in explanation but not consuming a lot of time. Fantastic experience at this dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great
The service was good and my sales agent Troy Toliver is a great salesman. He know about the product that he is selling and I will recommend anyone that I know to this dealership. Also the sales manager and gel earl managers were very helpful in getting me approved for my loan . The dealership as a whole is Awsome with great employees
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tyler Walker
It was a pleasure working with Tyler. When I first interacted with him, he came across as a customer advocate than anything else... which is very rare in a car sales consultant. His strengths are responsiveness, product knowledge and more importantly patience. Working with him will ensure you are treated well and every attempt made to give the best bang for the buck.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car