Ourisman Chrysler Dodge Jeep Ram of Bowie - Curbside Pick Up and Home Delivery Available

From the time I pulled into the Quick Service lane until the time I left, I felt nothing but at ease knowing that my vehicle would be taken care of properly and professionally. They always do a great job. Everyone was friendly and offered excellent customer service with genuine smiles.

During my last visit at the dealership, I experienced excellent customer service starting from the top down. Bill is an asset to the dealership now..... leading by example!!!

Kevin was amazing and I would definitely refer anyone to him. He wasn't trying to pressure me or convince me to get anything I didn't want

From the time I arrived I felt welcomed, comfortable and safe. Upon arrival, I was greeted by a service technician and directed to the service desk. My representative (Rick) reviewed my needs and I went to the waiting area. This environments very pleasant and accommodating. I appreciated the availability of complimentary hot drinks and water. Rick came to advise me of a recommended service to my vehicle within 45 minutes and I opted for that service as well. About 20 minutes later I was walking out the door. Every employee here is very friendly. I encountered a service technician, service representative, cashier and even a salesman who wanted to sell me another vehicle...lol. I'm a people person, so I really do appreciate employees that allow customers to feel welcomed. Thank you!

Keep up the great work. Keep up the excellent car service. Nice service advisors. Nice waiting rooms and great WIFI. Great selection of television options.

Thanks to the team for taking the time to listen, and find a deal that worked for me and my budget. I would recommend Rob, Carlos, and Monty to anyone looking for a new vehicle in the area. They listened, and were patient, did not offer me things I did not need, and worked to get the Renegade with the options I wanted.

I arrived at he service lanes a little before 7:00 A.M. for routine maintenance (oil change, tire rotation, wash). After Janae discussed my needs, I was directed to the waiting area. In just about an hour, I was on my way to the cashier and out the door. Since I was on a tight schedule, the in and out service made my day. Thanks for the timely service.

Because of his wonderful phone demeanor, Mr. Walford convinced me (without saying a word) to visit him in Bowie; I live in Laurel/Maryland City, 24 miles away. Raymond has an unusual gift for striking a balance between being personable and caring, and the pressing needs of selling the exact cars customers want. Raymond made the process quick and (almost) painless! Today I leased my second Dodge Challenger in a row, and would return to Mr. Walford for a third time should Dodge continue to make such quality vehicles at a great value. This impressed me the most: I love sunroofs, but none of the cars we were looking at came with one. Raymond found one, after I had given up all hope, and swung it around the front of the store with a big smile on his face. I was gobsmacked that he remembered what I loved most about my last Challenger.

My husband and I met Raymond Walford an exemplary salesman, who walked us through the process of buying our new Wrangler Rubicon. He was very professional in dealing with us. He explained in details the features of the jeep that we want to buy. He is patient and you can feel his sincerity in dealing with his customer. His good spirit is contagious and we left the dealership happy and satisfied with his great service. He represented Ourisman Chrysler Dodge Jeep Ram of Bowie with excellence. Thank you very much Raymond! Sincerely, The Mr. and Mrs. Mata

Great customer service I got a good deal on my 200 Chrysler,very satisfied I will consider buy here again' thank you for serving me looking forward to do business in future