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Ourisman VW of Laurel - Curbside pickup and home delivery available

(1,344 reviews)
Visit Ourisman VW of Laurel - Curbside pickup and home delivery available
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2014 state dealer award 2013 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 727-4165 (866) 727-4165
Used (866) 485-4844 (866) 485-4844
Service (866) 674-8609 (866) 674-8609

Reviews

(1,344 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman VW of Laurel - Curbside pickup and home delivery available from DealerRater.

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Great Experience

I was in the market looking for a new car and wasn't exactly sure what it was that I wanted. A friend of mine recommended that I reach out to her salesman, Brandon Hamilton. I did and it was a great decision. Brandon allowed me to see all the cars that was on the lot and told me what each car had to offer. After teetering with the many choices the Accord was the best match. Brandon showed me all the features and even pointed things out to me during the test drive. Knowing that he also drives an Accord made me feel even more confident that he wasn't just trying to push a car but I could tell he really enjoyed this vehicle. I'm glad to have been told about Brandon Hamilton. Since purchasing I've called back to ask a few questions and he was just as helpful as he was when I was on the lot. I will pass the word and tell others about his excellent service. Brandon rocks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Sales Staff Works With You To Get Deal

I bought a 2015 VW Jetta and the sales staff was more than accomodating to get a fair price. Staff is extremely friendly, approachable, easy to talk to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service by Mr. Corey Rush.

Mr. Corey Rush was the dealer that assisted me in the purchase of my certified pre-owned vehicle. He selected the perfect vehicle for me based on the needs I communicated to him. His customer service was personable - exemplary. Thank you, T. Fobbs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellence!!!

Man I tell you, this man Jimmy here...I came here just to look at cars and left with a great deal. What a great guy and the environment is awesome! 6/5

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

BEST CAR BUYING EXPERIENCE, EVER

I went to Ourisman VW as my last place to check out before buying a new vehicle. Long story short, I should have went here first. I felt like they actually cared. Literally, none of the other dealers around here compared to these guys. From the minute I walked through the door, they were welcoming and amazing. They didn't show me any vehicle that I did not specifically say I was interested in, and went out of their way to get me the one I wanted. I ended up driving away in my new 4 door Jeep, and couldn't be happier. If you are in thr market for a new vehicle, move these guys from LAST to FIRST on your list.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great

I entered this dealership and thinking that I was going to get the run around like normal car places do. But finally, I found a place and brought my new vehicle. I love Ourisman Honda, especially the salesman Mr. Jim Powell. He was very professional and new exactly what a customer was looking for. I love my brand new car and will never forget how Mr. Powell helped in purchasing my new car. This is a great dealership to purchase a car. I will tell my friends about this dealership. Again, thank you Mr. Powell for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Happy Customer

I am so happy and estatic for my new Honda Accord. Ourisman Honda is so professional and very helpful in picking my new vehicle. The salesman Jim Powell was awsome. He was so professional and new exactly what my husband and I was looking for. My husband was very pleased on how Mr. Powell took time out to make our decision easier. I would definitley pass the word to friends about Ourisman Honda and to make sure they come and see Mr. Powell. The atomosphere and finance team was wonderful. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Helpful.

After a few weeks of research, I knew exactly what I want. Came to an agreement on a price/car and paperwork was signed within an hour. Highly recommended, thanks Corey.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

QUICK AND EASY

James Jones was very helpful and knowledgeable in my time to choose another Honda. I will definitely comeback and I will tell others about my experience dealing with James Jones at Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awsome the best car buying experience I ever had

When I walked into the dealer ship Corey Rush greeted me with a smile and a big hello! He listened to what I had to say, and found the car to fit exactly what I wanted and needed. The deal that I received was unbelievable. I would highly recommend Corey Rush and this dealer ship to friends and family. The experience was so smooth i hardly knew i had bought a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.