Reviews
One and Only Awsome Dealership!
I never experienced such an awsome dealership in my lifetime. Buying me a brand new car for the second time in my life, I could not be any happier. No one can feel so happy like I am now dealing with such talented and professional people. First, Mr. Jim Powell was wonderful and made me feel very comfortable in buying my car. He knew exactly what I was looking for and what is a good investment for me, He knew what he was talking about and explained in details. Mr. Powell listen and he knew what I was looking for in a car. Going thru the whole by the time I finished the whole staff was delightful. Thank you so much Jim for buying my new car like it was very first car. I will truly recommend this dealership to my family and friends. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Best Experience Ever!!!!!!
If you are in the market for buying a car that's reliable, want to have great staff wait on you, and be rewarded with awesome discounts on services. Then Ourisman Honda of Laurel is where you need to be. I was able too get a great deal on my 2011 Honda Accord trade for my brand new 2015 Accord. I was in and out in little too no time and salesman Brandon Hickson-Hamilton was very polite as he took care of all of my car needs. I can tell this dealership is all about the customer. You should stop by and test drive their new and used vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Best Dealership I ever experienced.
Buying a car for myself has been a great challenge. I almost gave up until one day as I was shopping my girlfriend ask me to check the dealership as we were riding by. So I took a chance to stop in, remind you with reservation, and a cloud of sunshine came over me. When I walked on that lot I felt a sense of relief. This gentleman approach us with such professionalism and politeness. He knew his stuff and when it was time for me what I was looking for, he was the best. Mr. Jim Powell was awsome. He met my every need in what I was looking for in a car. This gentleman was awsome. The atmosphere was great and so was the rest of the staff. Thank you guys so much that I love my brand new car and my girfriend said when it is time for her to buy her new car, she loved the dealership and would come to see Mr. Powell. I am excited and happy with my brand new Honda. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Guys are real nice not like vultures at other dealerships.
Debbie in finance was so wonderful. She made purchasing the car icing on the cake. What a wonderful person to have at this dealership. I think the computer printers could use some updating.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First purchase of a car was a great experience!
This was my first time purchasing a car so the experience was nerve-wracking in itself. Ramon Hart from Ourisman Honda of Laurel made the process extremely smooth and easy and I couldn't have asked for a better experience. He went over all of the details of the sale and car with me and I would definitely recommend him to anyone I know who is looking to purchase a car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr. Anthony Davenport
This is my second time buying a car at this dealership. I called Mr. Davenport who also sold me my first car. Told him when I would return from deployment and when I would be ready to buy. I had an excellence experience. He had recommendations based on my past experience. Car sales went very smoothly and no hassles. Would highly recommend him to all of my friends and relatives. I have recommended him to my sister who also purchased a car from him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2015 Honda Fit
Ramon Hart of Ourisman's Honda of Laurel sold me my 2015 Honda Fit in February. He actually came in on his day off because I couldn't make it on the day I originally scheduled. Ramon made my first car buying experience easy and pleasant. He was very knowledgeable about the Honda Fit's features and although it was freezing cold outside, he stood by my door patiently going over every detail twice! He kept a smile on his face the entire time. When I had to come into the dealership a couple of days after our first meeting, he greeted my family by their names without having to ask again and shook everyone's hand. Ramon made me feel welcomed and that my business was appreciated. I will definitely recommend him to my family and friends in the future and will definitely go back to him for my next car. I give my experience 5 stars. Chris Huff
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
GREAT Dealership!
I simply HAD to submit my review for Ourisman Honda and Volkswagen of Laurel. I have just purchased my THIRD vehicle from Ourisman Honda in Laurel. From the minute I walk in the door through the financing and closing (the part I USED to hate, but no longer) - I have been treated with the utmost respect by this professional team. My questions are thoroughly answered every time and I've never felt a bit of pressure. With each purchase, I've found the car I wanted with the financing rates I wanted! At my second purchase, I had the opportunity to meet the GM, Mr. Wheaton. I understand why the entire team is as professional and helpful as they are after meeting Ed. He is the ultimate professional! I even sent my daughter all the way from Charlottesville, VA to Ourisman Honda of Laurel for her first car buying experience just last week. Definitely worth the trip! She was so pleased with her first car buying experience! Do yourself a favor and stop by Laurel Honda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent and Professional
My husband and I has been looking for a new car for the past year. We heard through a friend of ours to check out Ourisman dealership in laurel. We were not satisfied of all the other dealerships we visited, so with doubtness we said we would give it a try. when we arrived, we felt that this was it that we may have found our car. The atmosphere was wonderful and a polite gentlemen walked up to us. Mr. Jim Powell made us feel comfortable. He took his time with us and was very patient. Mr. Powell was very professional and took the time to work with us without rushing and that made my husband and I decided this is it. This is where we are going to purchase our new car. The atmosphere and staff was very nice. We love our Honda Accord and want again to say thank you to Mr. Powell. The reputation of this dealership really lived up to its expectation. Good job. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with Jimmy and letting us know that we created a great purchase environment. It's always wonderful to know that the team made another happy customer. Enjoy your new vehicle! Ed W.
GREAT Dealership!
I simply HAD to submit my review for Ourisman Honda and Volkswagen of Laurel. I have just purchased my THIRD vehicle from Ourisman Honda in Laurel. From the minute I walk in the door through the financing and closing (the part I USED to hate, but no longer) - I have been treated with the utmost respect by this professional team. My questions are thoroughly answered every time and I've never felt a bit of pressure. With each purchase, I've found the car I wanted with the financing rates I wanted! At my second purchase, I had the opportunity to meet the GM, Mr. Wheaton. I understand why the entire team is as professional and helpful as they are after meeting Ed. He is the ultimate professional! I even sent my daughter all the way from Charlottesville, VA to Ourisman Honda of Laurel for her first car buying experience just last week. Definitely worth the trip! She was so pleased with her first car buying experience! Do yourself a favor and stop by Laurel Honda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for your review and sharing your experience. It's always wonderful when we hear that we made another happy customer. Thank you again for being part of the Ourisman family and allowing us to earn your business. Ed W.