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Ourisman VW of Laurel - Curbside pickup and home delivery available

(1,348 reviews)
Visit Ourisman VW of Laurel - Curbside pickup and home delivery available
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2014 state dealer award 2013 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 727-4165 (866) 727-4165
Used (866) 485-4844 (866) 485-4844
Service (866) 674-8609 (866) 674-8609

Reviews

(1,348 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman VW of Laurel - Curbside pickup and home delivery available from DealerRater.

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2015 Honda Fit

Ramon Hart of Ourisman's Honda of Laurel sold me my 2015 Honda Fit in February. He actually came in on his day off because I couldn't make it on the day I originally scheduled. Ramon made my first car buying experience easy and pleasant. He was very knowledgeable about the Honda Fit's features and although it was freezing cold outside, he stood by my door patiently going over every detail twice! He kept a smile on his face the entire time. When I had to come into the dealership a couple of days after our first meeting, he greeted my family by their names without having to ask again and shook everyone's hand. Ramon made me feel welcomed and that my business was appreciated. I will definitely recommend him to my family and friends in the future and will definitely go back to him for my next car. I give my experience 5 stars. Chris Huff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

GREAT Dealership!

I simply HAD to submit my review for Ourisman Honda and Volkswagen of Laurel. I have just purchased my THIRD vehicle from Ourisman Honda in Laurel. From the minute I walk in the door through the financing and closing (the part I USED to hate, but no longer) - I have been treated with the utmost respect by this professional team. My questions are thoroughly answered every time and I've never felt a bit of pressure. With each purchase, I've found the car I wanted with the financing rates I wanted! At my second purchase, I had the opportunity to meet the GM, Mr. Wheaton. I understand why the entire team is as professional and helpful as they are after meeting Ed. He is the ultimate professional! I even sent my daughter all the way from Charlottesville, VA to Ourisman Honda of Laurel for her first car buying experience just last week. Definitely worth the trip! She was so pleased with her first car buying experience! Do yourself a favor and stop by Laurel Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for your review and sharing your experience. It's always wonderful when we hear that we made another happy customer. Thank you again for being part of the Ourisman family and allowing us to earn your business. Ed W.

Excellent and Professional

My husband and I has been looking for a new car for the past year. We heard through a friend of ours to check out Ourisman dealership in laurel. We were not satisfied of all the other dealerships we visited, so with doubtness we said we would give it a try. when we arrived, we felt that this was it that we may have found our car. The atmosphere was wonderful and a polite gentlemen walked up to us. Mr. Jim Powell made us feel comfortable. He took his time with us and was very patient. Mr. Powell was very professional and took the time to work with us without rushing and that made my husband and I decided this is it. This is where we are going to purchase our new car. The atmosphere and staff was very nice. We love our Honda Accord and want again to say thank you to Mr. Powell. The reputation of this dealership really lived up to its expectation. Good job. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with Jimmy and letting us know that we created a great purchase environment. It's always wonderful to know that the team made another happy customer. Enjoy your new vehicle! Ed W.

GREAT Dealership!

I simply HAD to submit my review for Ourisman Honda and Volkswagen of Laurel. I have just purchased my THIRD vehicle from Ourisman Honda in Laurel. From the minute I walk in the door through the financing and closing (the part I USED to hate, but no longer) - I have been treated with the utmost respect by this professional team. My questions are thoroughly answered every time and I've never felt a bit of pressure. With each purchase, I've found the car I wanted with the financing rates I wanted! At my second purchase, I had the opportunity to meet the GM, Mr. Wheaton. I understand why the entire team is as professional and helpful as they are after meeting Ed. He is the ultimate professional! I even sent my daughter all the way from Charlottesville, VA to Ourisman Honda of Laurel for her first car buying experience just last week. Definitely worth the trip! She was so pleased with her first car buying experience! Do yourself a favor and stop by Laurel Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Professionalism

Mr. Jim Powell really did a great job assisting me in purchasing my car. His professionalism and kindness overshadowed other Honda dealers we visited. My husband and I are very greatful for his patience with us. What a great gift he has. This dealership was awsome. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Welcome to the Honda family and thank you for giving us the opportunity to earn your business. I will make sure that I share this with Jimmy and thank you again! Ed W.

Awsome Service

Just from the time I walked into the dealership I felt so good. The professionalism on how I was approached when I got there and the rest of the staff was awsome. Mr. Powell was very helpful and knew exactly what I wanted and need. It means that much to me and enjoying my new ride. Thank you Ourisman Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

I am extremely satisfied with the service extended towards us by Mr.Anthony Davenport he was very helpful,friendly as he made our work so easy I really appreciate .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience, and great price

Ramon Hart and Jim Powell teamed up to get me the car I wanted at a price better than 13 other Honda dealers nearby - up to $1500 better. They were very polite, friendly, and professional, answered all my questions, and were flexible with my schedule. Everyone else at the dealership was equally professional and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Efficient and professional

Efficient and professional. The staff, was extremely helpful with answering my questions about the pre owned 2007 Jeep Wrangler that I came in to see. Their patience was wonderful and this was by far the best car purchase experience I have ever experienced. I also service my vehicle there and have always received great service since the day I rolled off the lot. I highly recommend Ourisman Honda of Laurel to anyone that wants a pleasant car buying experience. Many thanks to Ed Wheaton, Buster Underwood and the rest of the sales and service staff there at Ourisman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience and a great price

Ramon Hart and Jim Powell teamed up to get me the car I wanted at a price better than 13 other Honda dealers nearby - up to $1500 better. They were very polite, friendly, and professional, answered all my questions, and were flexible with my schedule. Everyone else at the dealership was equally professional and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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