Reviews
Professionalism
Mr. Jim Powell really did a great job assisting me in purchasing my car. His professionalism and kindness overshadowed other Honda dealers we visited. My husband and I are very greatful for his patience with us. What a great gift he has. This dealership was awsome. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Welcome to the Honda family and thank you for giving us the opportunity to earn your business. I will make sure that I share this with Jimmy and thank you again! Ed W.
Awsome Service
Just from the time I walked into the dealership I felt so good. The professionalism on how I was approached when I got there and the rest of the staff was awsome. Mr. Powell was very helpful and knew exactly what I wanted and need. It means that much to me and enjoying my new ride. Thank you Ourisman Honda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
I am extremely satisfied with the service extended towards us by Mr.Anthony Davenport he was very helpful,friendly as he made our work so easy I really appreciate .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience and a great price
Ramon Hart and Jim Powell teamed up to get me the car I wanted at a price better than 13 other Honda dealers nearby - up to $1500 better. They were very polite, friendly, and professional, answered all my questions, and were flexible with my schedule. Everyone else at the dealership was equally professional and helpful.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience, and great price
Ramon Hart and Jim Powell teamed up to get me the car I wanted at a price better than 13 other Honda dealers nearby - up to $1500 better. They were very polite, friendly, and professional, answered all my questions, and were flexible with my schedule. Everyone else at the dealership was equally professional and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Efficient and professional
Efficient and professional. The staff, was extremely helpful with answering my questions about the pre owned 2007 Jeep Wrangler that I came in to see. Their patience was wonderful and this was by far the best car purchase experience I have ever experienced. I also service my vehicle there and have always received great service since the day I rolled off the lot. I highly recommend Ourisman Honda of Laurel to anyone that wants a pleasant car buying experience. Many thanks to Ed Wheaton, Buster Underwood and the rest of the sales and service staff there at Ourisman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Efficient and professional
Efficient and professional. The staff, was extremely helpful with answering my questions about the pre owned 2007 Jeep Wrangler that I came in to see. Their patience was wonderful and this was by far the best car purchase experience I have ever experienced. I also service my vehicle there and have always received great service since the day I rolled off the lot. I highly recommend Ourisman Honda of Laurel to anyone that wants a pleasant car buying experience. Many thanks to Ed Wheaton, Buster Underwood and the rest of the sales and service staff there at Ourisman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Super fast, professional and thoughtful service.
I had my Civic in for the first maintenance. Appointment time was convenient, turn around time for oil change and tire rotation was extremely fast. Mr Wheaton and his service team even had the car washed. I didn't have a coupon that day, they used one anyway.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great first time car buying experience!
My family and I were Greeted with a smile and a warm welcome. They were very helpful! Took the time to find out what I really wanted and showed me exactly what what I asked for. They helped me to get into the right car for me and what I was looking for. I really appreciate that I felt like I was being treated as if I was more than a just a sale. I felt like a valued customer, I not only was driving away in a great car but drove away with new friends. Thank you to all that made my first car buying experience wonderful. It's nice to know that there are genuine people that care about what they are selling and not just taking advantage of the customer. Ed Wheaton sir you rock! Thank you for listening to exactly what I wanted and not trying to sell me something I didn't need! Debbie you are my finance angel. No words can describe how you made me feel. I appreciate you taking the time with me to seal the deal. Frank thank you for your patience and knowing exactly when I found my car!! The whole team was wonderful!!! Thank you all again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Customer Service
Thank you Ourisman of Laurel for a fantastic experience and visit. Wonderful staff, and the gentleman that sold me my first brand new car Honda Accord. Mr. Powell was very polite, professional and very helpful. I recommend everyone to visit this dealership. Thanks again to the whole staff at Ourisman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase