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Ourisman VW of Laurel - Curbside pickup and home delivery available

(1,343 reviews)
Visit Ourisman VW of Laurel - Curbside pickup and home delivery available
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2014 state dealer award 2013 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 727-4165 (866) 727-4165
Used (866) 485-4844 (866) 485-4844
Service (866) 674-8609 (866) 674-8609

Reviews

(1,343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman VW of Laurel - Curbside pickup and home delivery available from DealerRater.

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Best car buying experience thanks to Anthony!

It was an internet ad that drew us to Ourisman Honda of Laurel. Honda Odyssey was our first choice for a newer used minivan, but because they hold a high resale value, it seemed out of reach. Prepared to even drive out of state to look at a few others in the same price range, we never expected to be home by noon driving just what we wanted! Working with Anthony Davenport was the best car buying from a dealership experience we've ever had. His dedication to customer care is genuine. He went "the extra mile" to get a blemish properly repaired. Along with Joe, the finance manager, he got us the best interest rate and monthly payment to fit our budget. We will always enjoy telling the story of a shared joke and his gift of a"New Car Smell" air freshener! What we first liked about Ourisman's was the relaxed and friendly atmosphere, and we also noticed a professional and efficient way of handling customer service. We feel confident about our driving extra miles for continued care at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for composing such a wonderful review of your time at Ourisman Honda. Customer service is always our top priority and we are so happy that Anthony and Joe made the purchase of your Odyssey a fun one! We appreciate your business and are grateful to have earned your recommendation.

Great car-buying experience with Mfon at Oursiman Honda!!!

Mfon Mfon was attentive and patient with me as I took the time to make a decision on buying a car and it was my first time financing a car. I was nervous but he made it easy and comfortable. He answered to all of my questions. Very helpful. I did not feel any pressure. I got some discounts as well. I am so happy with the decision I made on Honda CRV and I love it! I'd recommended Mfon and Ourisman of Laurel to my family and friends!! Thank you for your excellent service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

You are very welcome! We appreciate you choosing Ourisman for your CR-V purchase! Mfon and the rest of our team look forward to helping your friends and family with their car needs.

Got a good deal

This was our fifth or sixth (lost track) purchase from Ourisman and Anthony made the buying process easy and efficient. My wife and I appreciate his time and patience in explaining the details of our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for being such a loyal customer! We are thrilled to have you as part of our Ourisman Family and look forward to working with you again in the future!

Car buying experience made easy.

Anthony Davenport made the entire process quick, simple, and easy. I have owned several Honda vehicles for many years. Anthony was very adept at showing me all of the new features on the CRV that would have taken me weeks to learn on my own. The most important part of this experience was the price. The price that was given to me beat all other dealers in the DMV! It wasn't event close. I really appreciated the little things that Anthony did like suggesting that I donate my old vehicle to a worthy charitable organization. The entire car buying experience was so not stressful thanks to Anthony's knowledge of the car, the great price offered, and his easy going demeanor. I will definitely buy my next Honda from here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We know that you have many options when it comes to purchasing a new vehicle, and we are thrilled that you chose us to assist in the purchase of your new CR-V!! Enjoy your new ride, and please consider us for future service appointments!

Anthony was amazing

I was negotiating with six different local Honda dealerships. I ended up going with Ourisman because I appreciated the way the sales staff treated me. There are no hidden costs or surprise fees, and everything was aboveboard when I went to sign the papers. My salesperson, Anthony, went out of his way to make sure I was happy uncomfortable with the entire process. Definitely exceeded expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for letting us assist you with your recent car purchase. We are proud of our team and thrilled to hear you had such a positive experience with them.

Knowledgeable, honest and friendly

Anthony was extremely helpful. He knew everything there was to know about the car I was interested in. He was extremely honest and a genuinely great person. He has a passion for helping people and that’s exactly what he did for me! I love my new (used) car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us your review. We are thrilled to hear that Anthony provided you with an exceptional car buying experience.

Excellent service for not one new car but two 😀

Mfom was always making my sister and I feel welcome. We recommended him for any future purchase of a car. I would go back to the dealership and we recommend highly to go to that dealership and work with MFom. Mfom was very helpful and patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation of Mfon! We look forward to helping your friends and family with their car needs.

Great Representation

Just want to express my thanks to Mr. Davenport and your dealership for making my wife's 50th Birthday present a Blast!!!! Great job to your crew

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much! We were honored to have helped with your wife's 50th birthday present! We hope she is enjoying her new car.

Easy purchase

Mfon was great to work with and made our purchase easy. Bought a used VW Beetle convertible. Car was exactly as described on web and the transaction was smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and for letting Mfon get you into the car you were looking for! We hope you enjoy your Beetle!

Super service

Mfom was very helpful and patient. He gave us the the best advice any customer will want. He is very very very helpful. Thanks Mfom 👌🏾👍🏾

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks a lot for taking the time to post your kind words about Mfon. He is an asset to our dealership and goes above and beyond to make sure his customers leave happy.