Skip to main content

Ourisman VW of Laurel - Curbside pickup and home delivery available

(1,343 reviews)
Visit Ourisman VW of Laurel - Curbside pickup and home delivery available
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2014 state dealer award 2013 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 727-4165 (866) 727-4165
Used (866) 485-4844 (866) 485-4844
Service (866) 674-8609 (866) 674-8609

Reviews

(1,343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman VW of Laurel - Curbside pickup and home delivery available from DealerRater.

Want to share your experience with this dealership?

Write a review

Great and patient

He was able to patiently work with my mother and I on buying a new car. We were indecisive but he was able to give clear factual information.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love that Anthony was able to guide you to the right vehicle that fit your needs. Thank you for choosing Ourisman! We hope you are enjoying your new car.

Very professional and easy

Ramon was very prompt to respond to initial e-mails. Once I was in the dealership, I was never pressured. An associate of Ramon's (Kenny) brought my potential car around and allowed me to take a final look at it and answered last minute questions. This was while I was waiting for Ramon to finish another task. At no time did I feel pressured and his co-worker was taking his own time, even though it wasn't his sale, to help me. The purchasing process with Ramon was quick but informative and the manager meeting (Tony K) was 0 pressure and informative as well. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for sharing! We value your opinion and are thrilled that Ramon, Kenny and Tony K, made your car purchase as stress free as possible. Our team works hard to provide a great experience.

Great Customer Service

Mfon was very professional and took the time to provide me with the right option for my needs. If I plan on buying another Honda in the future I would definitely come back to Ourisman Honda and would recommend Ourisman Honda to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We certainly appreciate your business and are grateful to have earned your loyalty and recommendation. Mfon and the rest of our team look forward to helping your friends and family with their car needs.

Excellent Buying Experience

Ramon was very pleasant to work with during the purchase of our new Honda Pilot. His knowledge of the vehicle was impressive, and he took the time to explain every feature. We used a buying service that contributed to the stress-free and fast (2 hrs) buying process. At the same time, we got an airbag recall done on our Civic with no issues. Thanks Ramon, Brandon, Brittany, and Mike!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for that wonderful feedback. We work hard to provide a great customer experience, whether buying or servicing your vehicle. We appreciate your business and continued loyalty to Ourisman Honda. Enjoy your new Pilot!

Excellent personnel

I went with my son to buy his first car and although he didn’t have credit experience, Jim Powell help us and he was with us every step until he got the car. Excellent service, great people!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.
Dealer response

Thank you for sharing your positive feedback. Jim does a great job and works hard to give his customers a great experience. We hope you son enjoys his new car!

Great buying experience

We just bought a new car and Mfon is very nice and helpful. Overall it is very good buying experience for us. Our one-year old is very happy too, she got a big balloon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to write this review of your experience at our dealership. We are so thrilled that Mfon could make you and your daughter very happy! Thanks for trusting us with your business.

Excellent Service and great team

I just bought my first new car and Jimmy was very helpful awesome first experience and would definitely recommended this dealer and this sales person

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for trusting Ourisman Honda with your first car purchase. It was our pleasure to show you what an exceptional car buying experience is like. Enjoy your new Honda!

Everything was smooth and efficient.

Anthony was professional and knowledgeable. Great experience. I would recommend Ourisman Honda to my friends and neighbors. I will definitely consider them for future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for recommending us to your friends and family! Anthony and the rest of our team look forward to getting them into the perfect Honda!

Bre Garner was terrific

Bre gave us her undivided attention and made the process so easy for us. She was one of the reasons we bought from Ourisman. She did a great job explaining all the features of our new vehicle and how to use them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your kind words about Bre and your experience at Ourisman! We are so happy she was able to get you comfortable in your new Honda!

Good price and painless experience

This dealership started off on the right foot by having a competitive price on new vehicles when compared with other local dealerships. As soon as we walked in, Jimmie greeted us with a friendly face. He remained helpful, accommodating, and most importantly - not pushy - throughout our experience. Overall, this was one of, if not the, most straightforward car purchases I've made.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

That's what we love to hear! We value your opinion and are thrilled Jimmie took excellent care of your. Thank you for trusting us with your business.