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Ourisman VW of Laurel - Curbside pickup and home delivery available

(1,343 reviews)
Visit Ourisman VW of Laurel - Curbside pickup and home delivery available
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2014 state dealer award 2013 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 727-4165 (866) 727-4165
Used (866) 485-4844 (866) 485-4844
Service (866) 674-8609 (866) 674-8609

Reviews

(1,343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman VW of Laurel - Curbside pickup and home delivery available from DealerRater.

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GREAT SALES STAFF!! Food was great too!

I came in to get an affordable car and I got more than that! I received great service and a great price and I would recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much for composing such wonderful review of your experience with our dealership! We really appreciate your business and are grateful to have earned your recommendation.

Great Experience

Everyone at this dealership was very pleasant to deal with. Mfon Mfon was very attentive and answered all of my questions. I did not feel pressured at all, which is one of the most important aspects of car buying for me.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and for your kind words about Mfon. We love hearing he made your car buying experience a positive one. Enjoy your new Honda!

Great sales experience

I had been looking for a Honda Pilot for a couple of months and after reviewing several trims I finally decided to respond to a contact from Ourisman Honda of Laurel since it was closest to me. Ramon Hart was immediately welcoming, courteous and responsive to all my numerous questions. I always dreaded how long it took to buy a car and although it still took a some time, Ramon made the process easy, fun and extremely stress free. I truly appreciated his honest answers to all questions and readiness to inquire from others when he didn't know the answer. Great sales person and car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks a lot for the kind words about Ramon. We certainly appreciate you trusting us with your business. Enjoy your Pilot!!

Excellent Service

There is no words to describe my appreciation towards this dealership. They helped me with picking a car and color of my choice and worked with my price. Jim was my sales rep and he was the best. He was patient with me while I was trying to contact my husband about the purchase and everything involved in buying the car. I would highly recommend this dealership and do not forget to ask for Jim.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review and for your kind words about Jim! We are thrilled, but not surprised, that Jim made your car buying experience so enjoyable. Welcome to the Ourisman Family!

Bought the new 2019 Volkswagen Jetta

I would say while buying a car is difficult in compare to price range but if you find a best sales person then I think everything will be affordable. Both Mohammad and Richard were helpful while going through the paper work and friendly too and also I am planning to buy another Volkswagen at the end of next year. Thank you for the price too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for choosing Ourisman VW! We know you have many options when it comes to purchasing a new vehicle and we are thrilled you let Mohamed and Richard assist you through the process. We appreciate your business and hope you will consider us for your future service appointments.

Great car-buying experience

Second time buying a car. Didn't need to shop around. Came in on a Sat afternoon and got exactly what I wanted out of the trip - a new Honda Civic. Jim showed me all of the features of the car. Earl helped get a price to what we both could agree upon. And Walter (financing) went through all the paperwork without too much hassle. Teamwork at its finest. Definitely will come back.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to write this review of your experience at Ourisman Honda. Thanks for trusting us with your business and for being such a loyal customer. We look forward to working with you again soon! Enjoy your Civic!

Great customer service!

I have bought four cars from this dealer, and I have had wonderful experience with them everytime. They treat you like a family. I would highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and for your loyalty to our dealership. We are so happy to have you aa part of our Honda family. We look forward to working with you again in the future, and can't wait to help you find your 5th vehicle with us :)

Best car buying experience of my life!

These guys pulled out all the stops to make sure I got the perfect car! Mfon was phenomenal in neogiating and making sure I was happy and comfortable with my decision. I couldn’t recommend him or the dealership more!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your recommendation. We are thrilled that Mfon was able to get you into the car you wanted!

They listened and executed

I had negotiated the deal via email, phone, and text before arriving at the dealership. I specifically requested an expedited processing and no additional selling opportunities. They had me out the door with everything I asked for in about an hour. Friendly, professional and excellent attention to detail. Nice job Jimmy & Earl!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing Ourisman Honda! We are thrilled Jimmy and Earl were able to expedite the process and make you car purchase a positive one.

Mfon is the best!

Mfon provided great customer service and made my car buying experience an easy one! He was very knowledgeable about the vehicles on the lot and provided excellent customer service. I enjoyed how he took time to explain things to me as well as provide me the opportunity to try them out! He assisted me finding the right car that came equipped with the features I wanted and I love my new car!! Thanks again Mfon!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your kind words about Mfon. We are thrilled he was able to find the perfect car to suit your needs. We appreciate you trusting us with your business and hope to see you again!