Ourisman VW of Laurel - Curbside pickup and home delivery available

The team appeared very friendly and professional, but I discovered within 24 hours of buying the 2016 CRV that major misrepresentations were made. The haggling was ridiculous regarding my trade in, then they made it seem like they gave me a great trade but it turned out the price I paid for the new car was way beyond the listed price. I found the price listing under the seat and it was actually lower by about $2000 than I paid. I never received my old tags and lost out on my refund at the MVA, but this dealer insisted I got it. I'm definitely not returning to this dealer.

Buying a car is exhausting and can be just downright harrowing sometimes. I have to say my experience with the folks at Ourisman was actually very pleasant. Laura was very patient with my questions and test drives, as well as my other requests (coffee, water, and "can you put the two cars side by side so I can compare them?") Not pushy, honest responses, and I felt there was some extra effort to help me make this very important decision. Everyone there was very nice, helpful, casual, and professional. I feel I got a fair price for the car, and am very pleased with my purchase. I would definitely recommend Ourisman if you are looking for a Honda.

From the first night I went in to test drive a car, Laura Joseph was the opposite of a pushy salesperson. She took the time to listen and without pressure, let me look and experience the cars i was interested in. Her product knowledge is extraordinary. With all the technology inside the car, I was happy the person I was working with spoke the same language as me and knew in detail how modern features worked. When it came down to price, they were fair and honest. I gave this dealership my business based on the experience. Yes, there are 2 other dealers equidistant, and yes they can all sell me the same car, but Laura's calm, peaceful, and overall pleasant character swayed me to work with her. There were issues that arose that were out of anyones control, but in the grand scheme, they were minor and everyone who I worked with was proactive and wanted to help make everything right. I give Ourisman Honda a 5 star review and if purchasing another Honda in the future, will gladly come back.

Mr. Mike Steers accommodated my with my busy work schedule. Even though the service center stop taking cars at 1:00pm on a Saturday afternoon, which I did not know at the time because the hours on the door stated/printer 7 or 8am to 4pm, he service my car for an oil change and tire rotation. He told me that it would take 2 hours but it took little over an hour. Secondly, I did not have my coupon book and he took care of the issue. Excellent customer service and I placed my coupon book in the glove compartment for the next time and will probably make an appointment the next time. REH

They gave me a nice price and they took care of me very well I will recommend this dealership to anybody great people and greats cars

Got the car I was looking for and had a great first time buying experience. "Goldie" was very personable and worked to get the best deal for ME instead of the dealership. Overall, would recommend to anyone looking for a VW or Honda or just buying a car in general

Brandon made buying my car very fast and easy. He was quick and thorough with information and questions and continues to be available for any questions afterwards. He managed to get exactly the car I wanted even though other dealerships said they couldn't get it. Price was good and straightforward. No hidden charges that weren't in original price quote.

Brandon provided an excellent car shopping experience that was friendly and accommodating! All my questions were answered, I received help in deciphering between other car options (from other dealers no less!), was given the best possible financing with a low APR, and was able to purchase the vehicle without having to go to the MVA. I was impressed by the honesty of the dealer in readily providing the Carfax for the vehicle I was considering. I even received help in transferring my things in my old car to the new car. I also felt that I was given a fair deal on the car and didn't feel like I was being hoodwinked. Thank you for the wonderful service!

I purchased the Civic EX-T. Laura has to be nicest salesperson I've ever dealt with. If you are in the market for a new Honda, please do yourself a favor and go see Laura at Ourisman Honda.

We went to Ourisman/ Laurel VW pretty much knowing what we wanted. They had a very good selection of barely used Volkswagens. The Sales Associate, Carl Edet, worked very hard to make the sale successful and was professional and very respectful in all respects. He saw to every detail and was very conscientious until we drove away. I would highly recommend this dealer and Associate to anyone seeking a fair and enjoyable experience.