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Ourisman VW of Laurel - Curbside pickup and home delivery available

(1,349 reviews)
Visit Ourisman VW of Laurel - Curbside pickup and home delivery available
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2014 state dealer award 2013 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 727-4165 (866) 727-4165
Used (866) 485-4844 (866) 485-4844
Service (866) 674-8609 (866) 674-8609

Reviews

(1,349 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman VW of Laurel - Curbside pickup and home delivery available from DealerRater.

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Great Buying Experience

I shopped with Anthony Davenport for the second time this past Saturday and my buying experience was once again superb! He was knowledgeable about the car and its features he also laid out all the purchasing details up front. My wife and I admire Anthony's professionalism and honesty. Would definitely buy from him again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dale. Thank you so much for taking time out of your busy day to share your experience with our store and wonderful staff. Let me know if I can help anything else. Thanks again! Ed Wheaton

My first Honda

I had awesome time and experience at Ourisman's Honda of Laurel purchasing my first 2016 Honda Civic from my long time friend Mr. Anthony Davenport! After three weeks of my purchase he called to see if I had any questions or concerning, the one question I had he answer it to my understand and what I need to know when I take my Honda Civic into service. After purchasing many cars make and models my Honda Civic is at the top of my list. My sister is now looking to purchase a Honda Civic for her daughter; we are heading straight to Mr. Anthony Davenport at Ourisman Honda of Laurel. Thank you again Anthony for making my purchase smooth and easy at Honda of Laurel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

First of all thank you so much for taking the time to compose such a detailed and wonderful review of your experience. We cannot wait to meet your sister and help her find a vehicle that meets her needs and budget. Thanks again for sharing. Ed Wheaton

My First Honda Car

I had awesome time and experience at Ourisman's Honda of Laurel purchasing my first 2016 Honda Civic from my long time friend Mr. Anthony Davenport! After three weeks of my purchase he called to see if I had any questions or concerning, the one question I had he answer it to my understand and what I need to know when I take my Honda Civic into service. After purchasing many cars make and models my Honda Civic is at the top of my list. My sister is now looking to purchase a Honda Civic for her daughter; we are heading straight to Mr. Anthony Davenport at Ourisman Honda of Laurel. Thank you again Anthony for making my purchase smooth and easy at Honda of Laurel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Corliss, First of all thank you so much for taking the time to compose such a detailed and wonderful review of your experience. We cannot wait to meet your sister and help her find a vehicle that meets her needs and budget. Thanks again for sharing. Ed Wheaton

Ongoing Great Customer Service

I just wanted to give a shout out to Ourisman Honda of Laurel and Anthony Daveinport. My husband and I purchased our new 2017 Honda Accord back in September. Anthony made the purchase smooth and easy. He was very friendly and helpful. Now 2 months after the purchase I have reached out with a few questions regarding maybe adding a few things to our vehicle such as a remote start and I received a very quick response with all my questions answered. So the great customer service of Ourisman Honda and Anthony Daveinport did not stop after our deal was done. They are still there to support their customers. We were and still are very well pleased. Sincerely, Nancy Miller

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Nancy, Thanks a lot for taking the time to share your experience with our team and Anthony Davenport. I also appreciate your recognizing that our customer service certainly does not stop after the sale. Let me know if I can ever help with anything. Ed Wheaton

Ongoing Great Customer Service

I just wanted to give a shout out to Ourisman Honda of Laurel and Anthony Daveinport. My husband and I purchased our new 2017 Honda Accord back in September. Anthony made the purchase smooth and easy. He was very friendly and helpful. Now 2 months after the purchase I have reached out with a few questions regarding maybe adding a few things to our vehicle such as a remote start and I received a very quick response with all my questions answered. So the great customer service of Ourisman Honda and Anthony Daveinport did not stop after our deal was done. They are still there to support their customers. We were and still are very well pleased. Sincerely, Nancy Miller

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Nancy, Thanks a lot for taking the time to share your experience with our team and Anthony Davenport. I also appreciate your recognizing that our customer service certainly does not stop after the sale. Let me know if I can ever help with anything. Ed Wheaton

Best price ever!

I've visited a dozen of dealership in Maryland and got an unbeatable price from Brandon! There is no waiting time at Ourisman Honda Laurel. I didn't make an appointment with Brandon but still was served immediately when I arrived. Brandon helped me with great patience and all unnecessary fees were waived from the final price. I will recommend this dealership to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for taking the time to compose such a wonderful review of your experience with both our store and our staff including Brandon. Don't hesitate to contact us if you need any further assistance with anything. Ed Wheaton

Exemplary Sales Consultant

I was greatly impressed with the service I received from Anthony Davenport. He was extremely courteous and professional in his interactions with me. Mr. Davenport paid attention to the amount I told him I was willing to spend on a car and the features I wanted. Based on his responses to my questions, I was extremely confident about making a decision after having been shown only two cars (I had recently researched Honda Accord sales prices). I actually purchased the first car he showed me. I continue to be very satisfied with my new Honda Accord because it suits my needs, and I know I got a good deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Jacquelyn, What a wonderful review of your experience at our store. Thank you for taking the time to share it. I will make sure that Anthony is aware of your comments too. Let me know if I can ever be of assistance. Thanks again! Ed Wheaton

Great Service

They were prompt and communication was easy. They worked with my credit score and help find a lower interest rate than i anticipated. I was happy to drive out of the lot in my new car. Thanks to James jones and Mike. Awesome people, great team, great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you so much for taking the time to leave your review. I'm glad that we were able to help you and to exceed expectations. I hope that you love your new car and I will share your remarks with the team. Thanks again. Ed Wheaton

The Best Deal Ever!!!

On Saturday, I decided to look for a new car to buy and the last stop was Oursiman VW of Laurel. I was assisted by salesman Richie who was very polite and helped me pick out a car that would suit me and my children. I explained to him my budget and payments I could afford. When it was time for purchase and after some last minute negotiating, Marwan Redman offered me financing at the lowest interest rate possible!!! I was assisted by Mohamed Thabet who also assisted with finding me a great deal for financing! The service was great! The financing contract signing was simple and easy! I walked off the lot with a better car (2014 VW Passat) than what I anticipated! I previously had a 2010 Acura TL and I can honestly say this was the better purchase. My original option before buying a 2010 Acura TL. The Passat is much more accommodating!!! After my purchase they were able to drive my old vehicle back home so that I could enjoy my car!! Even the perks are great!!! Free car wash for life, detail every 24months, same day vehicle service and so much more! Thank you so much to you all for sticking your neck out there to go above and beyond to make my purchase great!!! I would recommend your dealership to ANYONE that's looking to buy a car!!! Thanks again! Chavelle W. A.K.A. #VWkindagirl

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Chavelle (#VWkindagirl), Thank you so much for sharing your experience in such great detail about our store and all of our staff. We strive each and every day to provide this level of customer satisfaction. Your review means a lot. It will be shared with the staff. Thanks again! Ed Wheaton VP/General manager

Visit

I enjoyed my visit today and the sales person i had today was very nice and caring to my needs. She was so helpful today.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Kierra, Thanks so much for your review! I am glad that your experience was great. Ed Wheaton VP/General manager