Reviews
Excellent buying experience
James Jones helped me select the model with no pressure to buy. I got everything I wanted at a fair price. They met the trade in quote I got form CarMax, Debbie Lewis was helpful too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the feedback! We are so glad to hear that James and Debbie provided you with great service! We appreciate your business and look forward to seeing you again soon. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
2016.5 Honda CR-V
Sales Manager Rob Mil was very responsive to my email requests and Sales Consultant Brandon Hickson-Hamilton was extremely helpful in helping us the choose the car and options that best suited our budget and needs. Brandon was patience in explaining the process and showing us how to use the features in the car. Finally, Business Manager, Debbie Lewis, was thorough but expedient and helped simplify the purchase process. Great team - highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the feedback! We are so glad to hear that our staff provided you with great service! We appreciate your business and look forward to seeing you again soon. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Outstanding Buying Experience
Ramon and Earl were pleasant, professional and worked well together. Never felt pressured during the purchase. I would recommend Ourisman Honda in Laurel to my family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the feedback! We are so glad to hear that Ramon and Earl provided you with great service! We appreciate your business and look forward to seeing you again soon. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Tremendous Customer Service!
The entire team at Ourisman Honda is first class! Brandon in sales always makes the process stress-free and enjoyable. I have purchased my last 6 cars through Ourisman. Their honesty, customer service, and loyalty are the main reasons I will continue to keep coming back for my car purchases. I look forward to working with Ourisman for years to come!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the feedback! We are so glad to hear that Brandon provided you with great service! We appreciate your business and look forward to seeing you again soon. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Wonderful place to buy!
After shopping around at several Honda dealers, and having a fairly negative experience at one in particular, it was a breath of fresh air to come to Ourisman Honda of Laurel. Laura was kind, attentive, professional, and very helpful and knowledgable from the first hello to the final handshake. Everyone stayed over 1.5 hours after closing to finalize our sale so that we could leave the lot with our new car that night. We chose to buy our new Civic there specifically because of the level of service we experienced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the feedback! We are so glad to hear that Laura and the Staff provided you with great service! We appreciate your business, Enjoy your Civic and look forward to seeing you again soon. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Wonderful experience
I'm a out of town buyer which I had a wonderful time at the dealership I was greeted at the door with my salesman he knew actually who I was before telling him who I was. I was satisfied with the customer care and everyone seemed so polite and comfortable and positive energy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the feedback! We are so glad to hear that our staff provided you with great service! We appreciate your business and look forward to seeing you again soon. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Wonderful experience
I'm a out of town buyer which I had a wonderful time at the dealership I was greeted at the door with my salesman he knew actually who I was before telling him who I was. I was satisfied with the customer care and everyone seemed so polite and comfortable and positive energy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sharona, Thanks for taking the time to post this review! We love helping out-of-town buyers and I'm glad we were able to provide you with an excellent experience. Let me know if I can help with anything further. Thanks again. Ed Wheaton
Patiently working throughout the process
Maxine was very genuine and tried hard to get a better deal for my new purchase . She was very patient and extremely helpful through out the process , following up diligently . Will definitely recommend her service when you visit Ourisman for a Honda purchase .Finance manager Walter was very helpful and explaining in detail all the nuances .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing the details of your buying experience here at Ourisman Honda in Laurel. We will be sure to share your sentiments with Maxine Stewart. She is great. Don't hesitate to reach out to us if you need anything else. Ed Wheaton
Maxine Stewart , the sale she person you need !!
Maxine was very genuine and tried hard to get a better deal for my new purchase . She was very patient and extremely helpful through out the process , following up diligently . Will definitely recommend her service when you visit Ourisman for a Honda purchase .Finance manager Walter was very helpful and explaining in detail all the nuances .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for taking the time to leave your feedback about your experience at our store. I'm so pleased that Maxine was able to help you along with the rest of our staff. Let me know if I can help with anything. Thanks again. Ed Wheaton
Excellent Sales Services that Ourisman Honda provided
Laura was so patient and thorough with us she answered all the questions that we havd and pointed out all the nice features that the CRV carrie. We bought the CRV from Ourisman Honda of Laurel because of the excellent services that Laura provided. I trust that if you have more salesladies like Laura the sales of Ourisman Honda will continue to grow and we truly enjoyed her quality services. Su Lee and Andy Shaw
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your kind words regarding our knowledgeable sales associates. Laura is great and knows every detail of these vehicles. I hope that you enjoy your CR-V. Ed Wheaton