Reviews
Absolutely accommodating
Simply great services and a wonderfully trained salesman James Jones, see him for your purchasing needs. He in well trained and informed in auto sales and understands your preferences.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking the time to give us your review about your experience! We are happy to hear that James Jones took great care of you. We are sure he appreciates the recommendation. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Thank you Brandon & Brian for the help and friendly service!
Brandon was super helpful and accommodating during the purchasing process of my new Honda Civic 2016! He worked efficiently, ensuring that we got the keys and got out the door as fast as possible. Brian was also very helpful and informative during the financing session as well, providing me with better financing options than the one I had originally planned on pursuing. Thank you both for a wonderful experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to give us your review about your experience! We are happy to hear that Brandon took great care of you. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Best Car Buying Experience!
I recently was faced with the challenging task of buying a new car. After a lousy first experience of buying a car from a dealer I was a bit apprehensive this time. However, I had an amazing car buying experience at Ourisman Honda of Laurel. The interaction I had with Mr. Anthony (sales manager) made the experience tremendously easy. He was very knowledgeable and answered all our questions patiently. We were able to negotiate a good price for the car with him. I would highly recommend calling/emailing Anthony at Ourisman Honda (adautomotivegroup.com) to anyone who is interested in having a great car buying experience. Also, my experience with the Finance Manager Jennifer Smith was amazing. She really worked hard to get me the best rate possible for my installments. She gave us really good advice and guided us through the finance process and other paperwork. Thanks Jennifer and Anthony for the wonderful car buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchasing a 2017 Honda Accord with Brandon Hickson-Hamilton
We had a wonderful experience working with Brandon Hickson-Hamilton purchasing our 2017 Honda Accord. He was helpful and patient when we test drove both the Civic and Accord models, allowing us to evaluate the features of each model. After deciding to purchase an Accord, he worked with us to select our options and obtain the vehicle we desired. We received outstanding value with our purchase. We drove away as very happy customers the same day in our new, silver Accord. We highly recommend working with Brandon and we thank him providing a delightful purchasing experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to give us your feedback! We are proud of our team and happy to hear Brandon provided great service to you. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
So Happy!
I had an excellent experience as it was my first time financing a car. Despite my stress about it, my sales representative James Jones kept me calm and was so easy to talk to! No Hassle and I left in the car I loved! Thank you so much guys!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking the time to give us your feedback! We are proud of our team and happy to hear James Jones provided great service to you. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
It was quick and easy!
I worked with Brandon Hickson-Hamilton to purchase a new Honda Civic 2016 EX. I came in to the dealership already having a car picked out - as I did most everything over email. It was a completely painless buying experience. When I came into the dealership, Brandon guided me through the paperwork incredibly quickly and we were well on our way. I had driven the car I was looking into previously (though a slightly different version). Brandon made sure that I was set up before I left the dealership with my phone connected to the car and that I had a good understanding of all of the new features and controls. This all took place after the sale had already taken place - I certainly appreciate all of the additional assistance and I would recommend dealing with Brandon Hickson-Hamilton, personally. The dealership was very nice, there was plenty of parking, it was bright, and it was clean. The price on the car was pretty good too. I have only good things to say about this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Car Buying Experience
I recently was faced with the challenging task of buying a new car. After a lousy first experience of buying a car from a dealer I was a bit apprehensive this time. However, I had an amazing car buying experience at Ourisman Honda of Laurel. The interaction I had with Mr. Anthony (sales manager) made the experience tremendously easy. He was very knowledgeable and answered all our questions patiently. We were able to negotiate a good price for the car with him. I would highly recommend calling/emailing Anthony at Ourisman Honda (adautomotivegroup.com) to anyone who is interested in having a great car buying experience. Also, my experience with the Finance Manager Jennifer Smith was amazing. She really worked hard to get me the best rate possible for my installments. She gave us really good advice and guided us through the finance process and other paperwork. Thanks Jennifer and Anthony for the wonderful car buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to give us your review! We are proud of our team and happy to hear Anthony and Jennifer provided great service to you. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Incredibly Easy and Fast
I worked with Brandon Hickson-Hamilton to purchase a new Honda Civic 2016 EX. I came in to the dealership already having a car picked out - as I did most everything over email. It was a completely painless buying experience. When I came into the dealership, Brandon guided me through the paperwork incredibly quickly and we were well on our way. I had driven the car I was looking into previously (though a slightly different version). Brandon made sure that I was set up before I left the dealership with my phone connected to the car and that I had a good understanding of all of the new features and controls. This all took place after the sale had already taken place - I certainly appreciate all of the additional assistance and I would recommend dealing with Brandon Hickson-Hamilton, personally. The dealership was very nice, there was plenty of parking, it was bright, and it was clean. The price on the car was pretty good too. I have only good things to say about this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to give us your review! We are proud of our team and happy to hear Brandon provided great service to you. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Laura Joseph saved the day
I am giving Laura Joseph the highest rating because she turned a nightmare new car buying experience into a dream. I have only owned Hondas but was actually thinking of going to Toyota to see if they would provide me with a better buying experience when I was fortunate enough to call Ourisman Honda in Laurel, MD. After another dealership told me to give up on finding the car I wanted, Laura was able to find it. She was then very patient with me as she explained its features and the process of buying a new car. My experience with her was excellent and I would recommend her to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to give us your feedback! We are proud of our team and happy to hear Laura provided great service to you. We positive she appreciates the recommendation! We look forward to seeing you again. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
"First time buying a car... SUCCESS"
Shout out to James! If I could give an extra star on the overall rating I would! I would recommend James to anyone that is buying a car, especially if it's going to be your first car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to give us your feedback! We are proud of our team and happy to hear James Jones provided great service to you. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com