Ourisman VW of Laurel - Curbside pickup and home delivery available

I purchased my car from Mr. Anthony Davenport, and I appreciated his service and professionalism. He did not engage in high pressure tactics, which I appreciated. I would certainly purchase another car from him. I would encourage prospective buyers to view his website at adautomotivegroup.com to learn more about him.

I purchased my car from Mr. Anthony Davenport, and I appreciated his service and professionalism. He did not engage in high pressure tactics, which I appreciated. I would certainly purchase another car from him. I would encourage prospective buyers to view his website at adautomotivegroup.com to get a sense of his working style.

As soon as we met Brandon he made us feel comfortable. Brandon sold my son his first brand new car which is a Honda Accord Coupe and he loves it. He was very thorough, and patient with us. For my son it was not only a Happy experience but very informative and a learning experience as well. I may be working with him again in the near future :)

I searched for my car on true car.company. Within minutes I was contacted by salesman Anthony Davenport. I met Anthony at the dealership and made a deal in less than 1 hr.

A friend suggested I should go to Ourisman Honda in Laurel Maryland and see Laura Jospeh (sales consultant). At first I was reluctant to honor friend's recommendation because it was over an hour drive from my residence.After being persuaded by a friend, we finally decided to drive long distance and met Mrs. Joseph. She was patient, knowledgeable and efficient in every phase of the sales process. Nothing but good to say about Laura Joseph.The trip and our time turned to be worthwhile. It was by far the best car buying experience we ever had.However, as far as the finance Manager Mr. Brian Blackmon is concerned, in my opinion,based on interaction with him, he thinks anyone who goes to see him is either idiot or illiterate. Here it begins and things got really slow. He did the financing and asked me to sign the paperwork. While examining the paperwork prior to signing I noticed the TOTAL OUT DOOR price jumped drastically. He used 3.5% APR while Honda's advertised/published rate is 0.9%. He also added processing , destination and sales tax which were already included initially to come up with total outdoor price with sales associate Mrs. Laura Jospeh. When my family and complained about the interest rate he tried to shop around to bring it down ignoring the rate we negotiated with the sales representative. It took more than two hours going back and forth to honor the negotiated rate. As a result the monthly payment sky rocketed to the unimaginable amount. Keep in mind we have an outstanding credit history and this qualifies us for 0.9 percent which Honda advertises. I explained to him that the price he computed is/was not what we agreed with Ms Laura. Finally I decided to ignore the deal and walk out. At this point the Manager stepped in reviewed the situation and finally it all worked out. After the manager walked out of his office the finance manager recommended if we are interested to add LOJACK and we strongly said we don’t want it repeatedly. But he kept pushing and included the LOJACK without our consent which is a total of $619.00. We don’t know what it is and why he included it, where this device located or activated? Who installed it? As far as we are concerned I don’t think it is even exit on the vehicle. It was really unfortunate to encounter not a customer oriented finance associate at Ourisman Honda. I felt sorry he is representing such reputable dealership. I highly recommend the following for those who are looking to purchase a vehicle: 1. Understand the total final purchase price before you enter the finance department or 2. Take someone with you who knows basic financing. Trust me you will save money, time and will end up with a happy car purchasing experience. By no means what has happened will hinder us or will discourage us from revisiting the dealer or recommending to other colleagues. The outstanding services we received from Laura outweigh what has happened at the financing. Sincerely, Abdallah Ahmed

Ramon did a wonderful job helping me find the perfect car. I know it is the job of a car dealership to sell cars, but I felt like he really has my best interests at heart. I am a long-time service customer of the dealership and have always felt that I have received excellent service at every visit. When I made the decision to trade in my 08 Civic for a new one, I did shop around, but hands down, the excellent history I have with this dealership, paired with Ramon making sure I was 100% taken care of, even after the papers were signed, made my decision an easy one.

After going to another local dealer and being basically dismissed without buying a car, I was recommended to see Ramon. My experience working with him is nothing short of "phenomenal"! When I told Ramon that I had test drove the car at the other dealership he would not accept that but wanted to make sure that I was comfortable and knowledgeable about the car that I wanted to purchase. Throughout the whole experience I never felt rushed or being pushed into something that I didn't want. I am now driving a car that I StILL cannot believe that I have and I know that it is because of the great service that Ramon made sure that I received! I will recommend Ourisman and Ramon any day!

From start to finish, my experience here was phenomenal. Brandon was extremely patient with me while answering all of my questions, not to mention chin putting up with my unsureness of what I wanted to do. Brandon was extremely knowledgeable of the various cars on the lot along with their features. If you're looking for a new car I highly recommend that you stop by and speak with Brandon you will not be disappointed nor what you feel rushed. When he came to financing Debbie explain everything thoroughly and I cannot thank her enough. She even gave some tips on how to clean some things up on my credit. Who could ask for A better experience. While sitting in her office we shared many laughs which me the fear of purchasing a brand-new car seem like nothing. All in all I highly recommend this staff for your car buying needs.

I went to Laurel Honda to compare the new Honda Accord with another new vehicle. Mr. Davenport was knowledgeable, professional and patient. Using FACTS and not opinions, Mr. Davenport accessed different data bases to compare and contrast the two vehicles. I would highly recommend anyone looking for a new Honda to ask for Mr. Anthony Davenport when they enter Laurel Honda Dealership. Pat M.

"I went to Ourisman Honda of Laurel, not really planning to buy a new car, but feeling frustrated at the time I was putting into repairs for my previous car. While considering my options, my husband and I met a gentleman by the name of Anthony Davenport, who was very knowledgeable, informative and patient. He provided us with facts backed up by consumer write up's, like KBB, Truecar and Edmunds, to help make our decision easy. After both of us test drove the car, we knew we wanted to buy it. We received no pressure at any time to buy a car :). Of course we are also happy with the GREAT PRICE we were given! So go to Ourisman Honda of Laurel and see Anthony Davenport. He will take great care of you. Check out his website, adautomotivegroup.com, and see what his clients are saying about him!!!"