Ourisman VW of Laurel - Curbside pickup and home delivery available

First and foremost I would like to thank the staff at Ourisman Volkswagen of Laurel.I personally would like to thank Mr.James Jones. Mr.Jones was very personable,knowledgeable and very tentative.I really appreciated Mr.Jones working with me in finding a car.I had test drive 3 cars.Mr.Jones demonstrated professionalizm, patience and good humor . I'm so happy that I had a great experience at Ourisman Volkswagen of Laurel. I have no problem letting anyone know if you looking for a new/used car. Please go to Ourisman Volkswagen of Laurel and ask for Mr.James Jones. All the Best!

Came in to test drive an online special I found on cars.com The salesman Brandon greeted me and provided me with prompt and professional service. I was in by 5pm and out by 9pm. The process took a little longer than I expected but everyone was very helpful along the way. The salesman even helped me clean out my old car and showed me how to set-up the complicated radio settings

My experience was great, from beginning to end. James made sure my son and I were taken care of. I went in to get my son a car, but came out with one for me as well! I was extremely impressed with the professionalism and attention to detail from James and the financial officer. Overall great crew!

I had a really great experience purchasing my brand new 2016 Honda Accord from Ourisman Honda Laurel a few weeks ago! My sales consultant, Ramon Hart was simply the best! He was very calm (yet confident and firm), patient and sincere. He really made me feel like he was working with me and was listening to my needs as opposed to pushing his agenda and simply trying sell me a car. I appreciated that very much. All the other people I came across during my "researching and decision making phase" (it took me a almost two weeks to seal the deal.... I like to do thorough research before making a decision) were extremely nice and warm as well. The finance lady I worked with, Debbie, also deserves a shout out. She is funny and just all round great, too! :-) This is my second time purchasing a car at this location and I think that in itself speaks volumes. In a nutshell, they are very professional, deliver excellent service and are very nice people to work with!

Was welcomed by James as soon as I came on to the lot. My brother brought a car through him and had a great experience so he recommended James to me. I was extremely happy with the service and will buy from him again down the line.

I have not purchased a vehicle in a long time, it was a great experience with the salesman and finance officer. I would recommend this dealership.

Ramon Hart, Sales Consultant was very helpful and was very well informed about the car we ultimately purchased. He is a pleasure to work with, and would certainly want to deal with him in the future.

Salesperson Stanley was very helpful with all my questions, I bought a used trade in car -they had it super clean and ready to go, I'm very happy with it and dealership.

Ramon was the only salesman (I met with several at other dealerships while I shopped for a new car) who was respectful of exactly what I asked, without playing games or wasting my time. He and Brandon partnered to wrap everything up efficiently and professionally.

I bought my first car, a 2006 Honda Civic from this dealership 10 years ago fresh out of college. I returned to purchase my next vehicle. James Jones found me sitting in the waiting area of the showroom and offered his assistance and I couldn't be happier that he was my salesperson. He was very friendly and knowledgeable. Even though I had already done my research he still took the time to explain all the features of the vehicle. He made me feel like he didn't just want my business, but that he actually cared about my business. When it comes to buying a car it is not just about the purchase of the vehicle but also about the experience, which is why James is the person you want at your side.