Reviews
Mrs Comer
Emmanuel was very patient with us and extremely knowledgeable. Would've loved getting a car from here again but I found a different vehicle that fit us better. Will consider this dealer for future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for taking the time to give us your feedback! We love hearing from our customers and so pleased to hear that Emmanuel took great care of you. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Great dealership
We went to a dealership in Ellicot city, MD which I didn't have a good experience a day after we went to this dealership Emmanuel Osei welcomed us even before we step in to the dealership. We worked with him and got a good price , the buying process was a bit long however we could get the exact color and trim even though they didn't have it in the lot. I highly recommend this dealership.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to give us your feedback! We love hearing from our customers and so pleased to hear that Emmanuel took great care of you. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Very accommodating and professional
I had the pleasure of having Breaun Garner as my sales rep, not only did she treat me with respect but she went above and beyond to make sure I walked away a happy customer. I even received a lunch because I decided to use my lunch break to purchase a car, I feel like I owe them something now. The very least thing I could do is write this letter in appreciation to the EXCELLENT service received by the staff at Ourisman Honda of Laurel. Mr Blue will be back and tell my friends about Ourisman of Laurel
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the wonderful feedback! I am happy to hear that we provided you with great customer service. We look forward to seeing you again and appreciate the recommendation to your friends! ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com"
great buying experience
Mr. OSEI was a great help. He help me narrow down my buying choices and was able to get me a great deal. I do believe Ourisman is the best dealership i 've ever visited. Thank you Ourisman. And don't worry I'll be back for my free car washes.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to give us your feedback! We love hearing from our customers and so pleased to hear that our team took great care of you. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
New Honda Fit
Great service, Brandon helped the process go fast and easy. I did not feel bad, like I often do at other dealerships. I felt pretty positive about the whole experience! I love my new car :))
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to give us your feedback! We love hearing from our customers and so pleased to hear that Brandon took great care of you. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
bought a new Honda Fit 2016
Great service, Brandon helped the process go fast and easy. I did not feel bad, like I often do at other dealerships. I felt pretty positive about the whole experience! I love my new car :))
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much Aleena for taking the time to review us! I am happy to hear that Brandon provided you with great customer service. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com"
Excellent Experience
Frank was fantastic in helping me find the right car for me to get around town after relocating from Philadelphia. I'm very happy with my Honda Civic and very happy with all the help Frank provided. He was fair and honest which I really appreciate. I'll be sure to come back to get my car serviced at this dealer given this is the type of customer service I know I can rely!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to review us! I am happy to hear that Frank provided you with great customer service. I hope you are enjoying your Honda Civic! We look forward to seeing you on your service visits. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com"
Good and efficient service
I wanted a specific HRV and I knew by my own search they were in high demand, with limited selections locally. Frank got me just what I wanted.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for your feedback! I am happy to hear that Frank provided you with great customer service and you found what you were looking for. Enjoy your HRV! ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Excellent Experience
Frank Jackson was excellent and proficient. He's a great car salesman. I would definitely recommend anyone to do business with him. Thanks again Frank.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for taking the time to give us your review! I am so pleased to hear that Frank provided you with great customer service. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Excellent Customer Service
Brandon greeted us outside as soon as we walked up to the dealership. He extended his hand to my husband first and then myself. My husband's name is Brendan, so we got a kick out of the similarities of their names. And that is where our excellent customer service began.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for taking the time to review us! I am happy to hear that Brandon provided you with great customer service. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com