Reviews
I had a great experience
I have not purchased a vehicle in a long time, it was a great experience with the salesman and finance officer. I would recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to give us your feedback! I am so happy to hear that our team provided you with great customer service. We look forward to seeing you again. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Very friendly and helpful
Ramon Hart, Sales Consultant was very helpful and was very well informed about the car we ultimately purchased. He is a pleasure to work with, and would certainly want to deal with him in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to give us your feedback! I am so happy to hear that Ramon Hart took great care of you! We look forward to seeing you again. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
very happy with my new-used car
Salesperson Stanley was very helpful with all my questions, I bought a used trade in car -they had it super clean and ready to go, I'm very happy with it and dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to give us your feedback! I am so happy to hear that Stanley took great care of you! ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Great experience purchasing a new car
Ramon was the only salesman (I met with several at other dealerships while I shopped for a new car) who was respectful of exactly what I asked, without playing games or wasting my time. He and Brandon partnered to wrap everything up efficiently and professionally.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to give us your feedback! I am so happy to hear that Ramon and Brandon took great care of you! ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Great!!
I bought my first car, a 2006 Honda Civic from this dealership 10 years ago fresh out of college. I returned to purchase my next vehicle. James Jones found me sitting in the waiting area of the showroom and offered his assistance and I couldn't be happier that he was my salesperson. He was very friendly and knowledgeable. Even though I had already done my research he still took the time to explain all the features of the vehicle. He made me feel like he didn't just want my business, but that he actually cared about my business. When it comes to buying a car it is not just about the purchase of the vehicle but also about the experience, which is why James is the person you want at your side.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to give us your feedback! I am so happy to hear that James Jones took great care of you! ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
They'll make a deal
Laura Joseph was friendly and not pushy. She and her Sales Manager, Bobby, got me a great deal on a Honda Odyssey SE. If you're in the area, I'd start here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to give us your reveiw. I am so happy to hear that Laura and Bobby took great care of you! We appreciate your recommendation and look forward to seeing you again. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
painless
Breaun Garner was the salesperson I worked with; she was knowledgeable, helpful, a pleasure to deal with in every way. This is my second purchase from Ourisman of Laurel this year. I recommend them without hesitation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to give us your reveiw. I am so happy to hear that Breaun Garner took great care of you! We appreciate your business and look forward to seeing you again. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
:))))))))))))))))
My dealer is Breaun Garner and she is FABULOUS! The workers there are nice and eager to help you out and I like how Bre is really outgoing so we chat while waiting for the car to be washed and clean which makes the wait less boring.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to give us your reveiw. I am so happy to hear that Breaun Garner took great care of you! We appreciate your business and look forward to seeing you again. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Great customer service
Brandon Hickson-Hamilton knows his product well and is extremely friendly.The sales experience with him was pressure free and quite enjoyable.He made sure that I was comfortable with the buying process and offered refreshments several times while I was there.I felt so comfortable with his service that I recommended my wife, who also leased a car the very next day.Brian in Finance was also a part of the process in which he made clear everything involved with payments and additional coverages.Thanks guys on sales well done,you deserve it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to review us! I am happy to hear that Brandon and Brian provided you with great customer service. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Stress-free car buying experience.
My wife and I dealt with Mr. Brandon Hickson-Hamilton and Ms. Laura Joseph Both were very helpful in helping us buy the car. The car buying experience was relatively stress free. Visited the dealership a couple of times to test drive a couple of different cars until we settled on the car we bought. On both occasions, the sales persons listened to what features we were looking for in the car and took the time to explain the cars' features. there was no pressure from the sales people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to review us! I am happy to hear that our team provided you with great customer service. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com"