Reviews
bought a new Honda Fit 2016
Great service, Brandon helped the process go fast and easy. I did not feel bad, like I often do at other dealerships. I felt pretty positive about the whole experience! I love my new car :))
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much Aleena for taking the time to review us! I am happy to hear that Brandon provided you with great customer service. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com"
Excellent Experience
Frank was fantastic in helping me find the right car for me to get around town after relocating from Philadelphia. I'm very happy with my Honda Civic and very happy with all the help Frank provided. He was fair and honest which I really appreciate. I'll be sure to come back to get my car serviced at this dealer given this is the type of customer service I know I can rely!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to review us! I am happy to hear that Frank provided you with great customer service. I hope you are enjoying your Honda Civic! We look forward to seeing you on your service visits. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com"
Wonderful doesn't begin to describe my experience.
Brandon and Val were absolutely amazing in getting me into a new Honda. The level and quality of customer service is truly unparalleled. Couldn't have asked for better service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for your feedback! I am happy to hear that Brandon and Val provided you with great customer service. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
My experience was great no pressure to purchase the vechicle
Brandon Hickson-Hamilton was awesome salesperson; very knowledgeable about the vehicle, honest, was very organize, is overall professionalism allowed him to gain a new customer. Brian in Finance was great as well!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to give us your feedback! I am so pleased to hear that Brandon and Brian provided you with great customer service. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Good and efficient service
I wanted a specific HRV and I knew by my own search they were in high demand, with limited selections locally. Frank got me just what I wanted.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for your feedback! I am happy to hear that Frank provided you with great customer service and you found what you were looking for. Enjoy your HRV! ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Excellent Experience
Frank Jackson was excellent and proficient. He's a great car salesman. I would definitely recommend anyone to do business with him. Thanks again Frank.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for taking the time to give us your review! I am so pleased to hear that Frank provided you with great customer service. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Excellent Customer Service
Brandon greeted us outside as soon as we walked up to the dealership. He extended his hand to my husband first and then myself. My husband's name is Brendan, so we got a kick out of the similarities of their names. And that is where our excellent customer service began.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for taking the time to review us! I am happy to hear that Brandon provided you with great customer service. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Wonderful salesperson - great selection - awesome staff!
Brandon Hickson-Hamilton was a no pressure salesperson; knowledgeable about the vehicles, listen to what I needed & didn't interrupt. We felt comfortable that we weren't being sold something we didn't want. Brandon made the process enjoyable & efficient. I'd recommend Ourisman Honda and Brandon's the gentleman you should ask for. Debbie Lewis in Finance was terrific, too!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to give us your Review! I am happy to hear that Brandon took great care of you and provided great customer service. We are proud of our team and pleased to hear that Debbie helped your finance experience go smoothly. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Great service. Everyone there was kind and courteo
Mr. Jackson helped us find the automobile we were looking for. He showed us all of the features and how to operate them on the Honda Odeyssey
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Wilber for your Review! I'm so pleased to hear that Mr. Jackson helped you with your car buying experience and you were happy with the customer service. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Awesome Salesman, Frank Jackson
Me and my family have been purchasing cars from Frank Jackson for over 10 years, and every time he continues to come through with a perfect affordable vehicle. With just one phone call he makes your car buying experience hassle free!! I would recommend him to anyone in the car buying search.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks Kimmie for the feedback! I am so pleased to hear that Frank Jackson has provided you such great service over the years and that you had a great experience with us. I'm sure he appreciates the recommendation. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com