Reviews
Wonderful doesn't begin to describe my experience.
Brandon and Val were absolutely amazing in getting me into a new Honda. The level and quality of customer service is truly unparalleled. Couldn't have asked for better service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for your feedback! I am happy to hear that Brandon and Val provided you with great customer service. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
My experience was great no pressure to purchase the vechicle
Brandon Hickson-Hamilton was awesome salesperson; very knowledgeable about the vehicle, honest, was very organize, is overall professionalism allowed him to gain a new customer. Brian in Finance was great as well!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to give us your feedback! I am so pleased to hear that Brandon and Brian provided you with great customer service. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Wonderful salesperson - great selection - awesome staff!
Brandon Hickson-Hamilton was a no pressure salesperson; knowledgeable about the vehicles, listen to what I needed & didn't interrupt. We felt comfortable that we weren't being sold something we didn't want. Brandon made the process enjoyable & efficient. I'd recommend Ourisman Honda and Brandon's the gentleman you should ask for. Debbie Lewis in Finance was terrific, too!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to give us your Review! I am happy to hear that Brandon took great care of you and provided great customer service. We are proud of our team and pleased to hear that Debbie helped your finance experience go smoothly. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Great service. Everyone there was kind and courteo
Mr. Jackson helped us find the automobile we were looking for. He showed us all of the features and how to operate them on the Honda Odeyssey
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Wilber for your Review! I'm so pleased to hear that Mr. Jackson helped you with your car buying experience and you were happy with the customer service. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
FRANK was AWESOME!
I worked with Frank during my purchase. I told him what type of car I was looking for and in days he found it. He made the process simple. He had all my paperwork waiting for me when I arrived... all I had to do was sign and GO! He was very knowledgeable and his customer service is impeccable. He is highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for taking the time to give us your feedback! I am so pleased to hear that Frank helped your car buying experience go as smooth and quick as possible. I'm positive he appreciates your recommendation. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Awesome Salesman, Frank Jackson
Me and my family have been purchasing cars from Frank Jackson for over 10 years, and every time he continues to come through with a perfect affordable vehicle. With just one phone call he makes your car buying experience hassle free!! I would recommend him to anyone in the car buying search.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks Kimmie for the feedback! I am so pleased to hear that Frank Jackson has provided you such great service over the years and that you had a great experience with us. I'm sure he appreciates the recommendation. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
2016 Honda Civic
Breaun "Bre" Garner was excellent to work with through the entire buying process. I never felt that I was dealing with a salesperson, but rather someone who wanted to help answer any questions I had about the car I was looking to buy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to give us your review! I'm pleased to hear that Bre provided you with excellent customer service. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Great dealership
I like the attitude of the sales man, he was informative and helped us a lot, I suggest for Honda dealership generally to modify their purchasing process as it takes too long,
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to give us your review! I'm pleased to hear that you felt your salesman had a good attitude. We love feedback even when it includes ares mentioned that you believe we could improve on. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Purchased a CRV EX
Recently purchased my first car and if I may say so myself, I had the best salesman ever. My cousin referred me to Ourisman Honda of Laurel where I purchased my 2016 Honda CRV EX AWD. Brandon Hickson made sure that the it was the car I wanted, the color I wanted and I got a great deal with unlimited car washes and my first oil change is free!!!!!! I didn't care to much for the finance manger. Overall, I am extremely happy with my first purchase and I will definitely be recommending Brandon Hickson and Ourisman Honda to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to give us your feedback! I am so happy to hear you had a wonderful experience and that Brandon provided you excellent customer service. Enjoy your CRV! ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Great Buying Experience
The sales person and finance specialist were knowledgeable, professional and patient. I appreciate the great service and I would recommend the dealership and sales person.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to give us your feedback! We appreciate you recommending us to your friends! ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com