Reviews
Wow! He's simlpy the BEST!
Over my life time , I have purchase three new automobiles; two of them from difference manufactory. However, until now, after meeting Anthony Davenport who is a salesman at Ourisman Honda Volkswagen of Laurel renew my faith in automobile salesman. He was honest, sincere and straightforward . Ourisman of Laurel gave me such a great deal; I purchase two cars that day. If purchasing a new or used Honda automobile in the near future please contact Anthony Davenport.. You won't be sorry.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the five-star rating! I am thrilled to hear that Anthony provided great customer service to you. We appreciate the recommendation to your friends. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Excellent Service
I work in the financial industry and I am very familiar with the car buying process. I wanted to purchase a new vehicle and used my credit unions car buying service. I chose Ourisman over 2 other dealers. What a great choice. Brandon was my Sales Rep. He greeted me at the door and I immediately new I was going to have a great experience. Brandon walked me through the process every step of the way. I was able to completely understand every part of the process. Brandon was very friendly. He gave us his undivided attention when he was working with us. He was courteous and focused on making sure we were happy. Great job Brandon. He even followed up with a call the next day. The papers are signed and he still makes himself available to answer questions. I work in the custom service industry and I recognize great service. Hats off to a job well done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to give us your review! I am so happy to hear you had a wonderful experience and that Brandon provided you excellent customer service. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Best Dealership ever
I want to say that Frank Jackson is the best salesman. Mr. Jackson sold me my last 3 cars. I had a great experience there and I felt very comfortable with them. When someone says they need a car I send them straight there. Mr. Jackson can make anything possible. Thank you Frank
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to give us your feedback! We are happy to hear that Mr. Jackson helped you have a great experience. I appreciate you recommending us to your friends! ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Excellent & Speedy Service
We bought a new 2016 Honda CR-V at Ourisman of Laurel with help from Brandon Hamilton and Bre Garner. We were able to negotiate the price in the comfort of home through email. After our on-line research for this model, they met our price. The final transaction at the dealership was quick and easy. No tricks. They were pleasant and courteous. This is our second car from this dealership. We will definitely return.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to give us your review! I am so happy to hear you had a great experience with us. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Great experience so Ourisman Honda
I was greeted immediately upon arrival, treated very well and provided with all info I needed. The sales rep was very helpful, answered all my questions, ensured the car was fully prepared for me to drive away, and did it all in a friendly, professional, and thoughtful way. He also followed up with me to make sure I was satisfied with the car. I couldn't have expected a better experience. This sort of experience is one big reason I'm a repeat Honda customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to give us your review! I am thrilled you had a great experience with us. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Excellent Dealer. Wonderful Service
Brandon was very patient to learn our needs before suggesting a vehicle. We test-drove two cars and looked at a third before making our selection.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for taking the time to give us your review. I'm so glad to hear that Brandon took great care of your during your vehicles search. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Great Customer Service!
This was my first NEW car buying experience. It was great taking it for a test drive right away to get a feel for the CR-V. Brandon was very knowledgeable, answering all of my questions and explaining each feature of the car and differences from the other models. This was a smooth buying purchase with a pleasant salesman! I am very happy with my purchase and the friendliness of the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to give us your feedback. I'm happy to hear that Brandon took great care of you during your vehicle purchase. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Great Salesman
Best car buying I've ever experienced. The low pressure style of the salesman was truly refreshing. He listened to every word we said and responded accordingly. Never once did he try and shove the usual down our thoughts. We love our new Accord. We will not hesitate recommending Ourisman Honda Volkswagen of Laurel and James Jones to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the recommendation to your friends and family! We love hearing feedback from our customers. I am happy to hear that your salesman was of great help to you during your vehicle purchase. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Wow! He's Simply the best
Over my life time , I have purchase three new automobiles; two of them from difference manufactory. However, until now, after meeting Anthony Davenport who is a salesman at Ourisman Honda Volkswagen of Laurel renew my faith in automobile salesman. He was honest, sincere and straightforward . Ourisman of Laurel gave me such a great deal; I purchase two cars that day. If purchasing a new or used Honda automobile in the near future please contact Anthony Davenport.. You won't be sorry.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
What a great review for Anthony. Thank you for sharing, he will be happy to read this! Ed W.
Great place.
The following is my account with purchasing a new car at Ourisman Honda. My wife and I came to Ourisman looking for a new car. My heart was set on a Ford Focus, but my wife convinced me to try a 2016 Honda Civic EX. Taking it for a quick test drive with the salesman, Anthony Davenport, was my first experience with a Honda. I enjoyed the feel of the Civic, but still wanted to try a Focus. Later that night, my wife and I test drove a Focus across town. I was not impressed. The Focus felt like I was sitting in a tight airplane seat. I'm an averaged height male (6'1), and I felt cramped the entire time. The Focus also rattled a bit, and just felt a little cheap for the price. Plus, their customer service was horrible. I admit that customer service isn't a deciding factor in such a high value purchase, but I do believe that it is a reflection of the product. This proved to be true at the Ford dealership. I called Anthony two days later, and told him that we would like to purchase a new Civic. He was more then accommodating. I even requested the car in a beautiful blue, and although he did not have it at his dealership, he went out of his way to get it for me from another dealership. I went back to the dealership that Saturday and the entire staff was pleasant to be around. They all seemed happy to be there. Anthony walked me through my purchase, but not before showing me all of the bells and whistles that the Civic came with. The entire process took about 3 hours, which is an average time in car buying in my experience. He was training another salesman, Laura Joseph, who was also extremely polite and a pleasure to be around. I have had my car for a month now. I could not be happier with my purchase. The Civic's comfort level is beyond what I expected. It drives so smooth and quiet. I cannot hear outside road noise, except when I'm cruising with the windows down and sunroof back. My wife loves the car as well, and we can't wait to take our first road trip in it. The gas mileage is probably what I like most about the car. I drive everyday, and have to fill up about every 2 to 2.5 weeks. I would recommend Ourisman Honda, and the 2016 Honda Civic to anyone looking for a tremendous car buying experience. Other bonus's 1. Free car washes at the dealership. 2. The rear and side cameras on the car. 3. Feeling like a kid again. V/R Nick
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the detailed feedback! We are happy to hear that the Ourisman Team provided great service to you! Enjoy your vehicle! ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com