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Ourisman VW of Laurel - Curbside pickup and home delivery available

(1,344 reviews)
Visit Ourisman VW of Laurel - Curbside pickup and home delivery available
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2014 state dealer award 2013 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 727-4165 (866) 727-4165
Used (866) 485-4844 (866) 485-4844
Service (866) 674-8609 (866) 674-8609

Reviews

(1,344 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman VW of Laurel - Curbside pickup and home delivery available from DealerRater.

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Exceptional Customer Service

Brandon worked hard to accommodate us in the small window of time we had to work with. He was knowledgeable about the vehicles he is selling and made us feel like family. I would buy another vechile from this dealership and from Brandon again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review! I'm so pleased to hear that Brandon provided you with excellent service. I'm sure he appreciates the recommendation! ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com

New Odyssey

Purchased a new Odyssey from Ourisman Honda of Laurel. My salesman and finance manager were both great and very easy to work with. Thank you Brandon Hickson-Hamilton and Brian Blackmon for working my husband and I.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let to give us your feedback! We are proud of our team and happy to hear that Brandon and Brian provided you with excellent service. We hope you are enjoying your Odyssey! ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com

Excellent Dealer With Exceptional Service

Mr. Anthony Davenport was so very nice, honest, and straight to the point. Mr. Davenport was helpful and kind and even did a little more research and work with my son and I with his first purchase of his new car. My son loves his 2016 Honda Civic and loved his car buying experience with Mr. Davenport. Mr. Joe Rasulzad was awesome with the explanation of our payment options, explaining our maintenance and just as nice as Mr. Davenport. I appreciate your honesty and I have already recommended you wonderful guys to everyone I know. The best car buying experience every for my son and I much love to you guys, and thanks again. Linda Myles and Dereix Glover

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Odyssey SE

My family always purchase our vehicles from Ourisman Honda and Brandon Hickson-Hamilton always go above ad beyond to make sure we are taken car of. Thank you for a great experience Brandon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let to give us your feedback! I'm so pleased to hear that Brandon has always provided you with excellent service. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com

Great experience

Brandon was very patient he took the time and actually listened to what I was asking for. He got me the vehicle I wanted and didn't just tell me what vehicle I could and couldn't get.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let to give us your feedback! I'm so pleased to hear that Brian provided you with excellent service. We hope you are enjoying your vehicle. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com

Greatest Car Experience Ever

I told Brandon Hamilton-Hickerson what I wanted and my budget and within a week span I had my civic. I love the dealership and service they provide, Looking forward to making my next purchase with them again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we are doing! We are proud of our team here and happy to hear that Brandon provided you with excellent service. We hope you are enjoying your Civic! ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com

Great Experience !!

I walked into the Dealership ,not expecting to leave with a car. Brandon really made my day that day... My next car will definitely be from this location. Keep up the good work Brandon and the Ourisman Laurel team !!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback! We are happy to hear that the Ourisman Team provided great service to you! Enjoy your vehicle! ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com

Brandon Hickson-Hamilton

Let begin with how my experience began. I texted Brandon and ask him if he could find me a XC60 Volvo, yes I know this is a Honda dealer. He did not answer until the next day with the picture of my Volvo and ask when I could come look at it. Told him the next day I would be there. The rest is history. This young man is very professional and will not disappoint. Thank you Brandon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We are happy to hear that Brandon took great care of you and I'm sure he appreciates the recommendation. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com

Dealer response

Thank you for your wonderful feedback! We are happy to hear that Brandon took great care of you and I'm sure he appreciates the recommendation. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com

Proud Civic Owner

Let me start by saying how much I hate shopping for a car. I can shop for shoes, clothes and even groceries but shopping for a car is such a headache and frustrating. There are so many manufacturers out here, it's 2016 and now days all of the cars are really nice looking. I looked at Toyota and Nissans and then a good friend of mine told me to go and check out "Brandon Hickson-Hamilton" over at Ourisman Honda of Laurel. I've never owned a Honda until now and I've always heard nothing but great things about them. Before I was driving a 2013 Chevy Cruze and it was a nice little get around car but to tell you the truth it was a ugly little car. Needless to say, I payed Mr. Hickson-Hamilton a visit. This tall handsome and big smile guy greeted me and welcomed me to the dealership. I test drove an Accord and a Civic. I loved them both and I had no idea Honda offered so many amenities inside their vehicles. I fell in love with the back up camera and the Bluetooth. I hadn't did any research on Honda so when it came down to talking numbers he presented me with some numbers that I just couldn't pass up. I am happy to say that I am now the proud owner of a 2015 Honda Civic EX and I love it. This is my first Honda and for xxxx sure will not be my last. If you are reading this and your in the market to purchase a vehicle, please go and visit Brandon Hickson-Hamilton at Ourisman Honda of Laurel. He and his staff are the absolute best to work with and they are always so friendly and welcoming. I have referred all of my friends, co workers and family members to him. I almost cannot wait to purchase my next car. Thanks again to Ed Wheaton for having such a nice dealershipand for having people like Beandon, to Brandon Hickson-Hamilton for being the best at what you do and to Joe Rasulzad for getting me a great monthly payment with a great interest rate!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

WOW! We can't thank you enough. I will share this with the entire team. Enjoy your new Honda!

Best Sales and finance

Brandon was great! Excellent sales person I have ever seen. My salesman was awesome and Joe really made the finance experience enjoying. Definitely buy my next vehicle from Ourisman Honda of Laurel!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for taking the time to give us your feedback! We are happy to hear that Joe provided excellent customer service and you had a wonderful experience.ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com

Dealer response

Thank you, Brandon and Joe will be happy to see this.