Reviews
Excellent Dealer. Wonderful Service
Brandon was very patient to learn our needs before suggesting a vehicle. We test-drove two cars and looked at a third before making our selection.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for taking the time to give us your review. I'm so glad to hear that Brandon took great care of your during your vehicles search. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Great Salesman
Best car buying I've ever experienced. The low pressure style of the salesman was truly refreshing. He listened to every word we said and responded accordingly. Never once did he try and shove the usual down our thoughts. We love our new Accord. We will not hesitate recommending Ourisman Honda Volkswagen of Laurel and James Jones to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the recommendation to your friends and family! We love hearing feedback from our customers. I am happy to hear that your salesman was of great help to you during your vehicle purchase. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Great Customer Service!
This was my first NEW car buying experience. It was great taking it for a test drive right away to get a feel for the CR-V. Brandon was very knowledgeable, answering all of my questions and explaining each feature of the car and differences from the other models. This was a smooth buying purchase with a pleasant salesman! I am very happy with my purchase and the friendliness of the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to give us your feedback. I'm happy to hear that Brandon took great care of you during your vehicle purchase. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Wow! He's Simply the best
Over my life time , I have purchase three new automobiles; two of them from difference manufactory. However, until now, after meeting Anthony Davenport who is a salesman at Ourisman Honda Volkswagen of Laurel renew my faith in automobile salesman. He was honest, sincere and straightforward . Ourisman of Laurel gave me such a great deal; I purchase two cars that day. If purchasing a new or used Honda automobile in the near future please contact Anthony Davenport.. You won't be sorry.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
What a great review for Anthony. Thank you for sharing, he will be happy to read this! Ed W.
Great place.
The following is my account with purchasing a new car at Ourisman Honda. My wife and I came to Ourisman looking for a new car. My heart was set on a Ford Focus, but my wife convinced me to try a 2016 Honda Civic EX. Taking it for a quick test drive with the salesman, Anthony Davenport, was my first experience with a Honda. I enjoyed the feel of the Civic, but still wanted to try a Focus. Later that night, my wife and I test drove a Focus across town. I was not impressed. The Focus felt like I was sitting in a tight airplane seat. I'm an averaged height male (6'1), and I felt cramped the entire time. The Focus also rattled a bit, and just felt a little cheap for the price. Plus, their customer service was horrible. I admit that customer service isn't a deciding factor in such a high value purchase, but I do believe that it is a reflection of the product. This proved to be true at the Ford dealership. I called Anthony two days later, and told him that we would like to purchase a new Civic. He was more then accommodating. I even requested the car in a beautiful blue, and although he did not have it at his dealership, he went out of his way to get it for me from another dealership. I went back to the dealership that Saturday and the entire staff was pleasant to be around. They all seemed happy to be there. Anthony walked me through my purchase, but not before showing me all of the bells and whistles that the Civic came with. The entire process took about 3 hours, which is an average time in car buying in my experience. He was training another salesman, Laura Joseph, who was also extremely polite and a pleasure to be around. I have had my car for a month now. I could not be happier with my purchase. The Civic's comfort level is beyond what I expected. It drives so smooth and quiet. I cannot hear outside road noise, except when I'm cruising with the windows down and sunroof back. My wife loves the car as well, and we can't wait to take our first road trip in it. The gas mileage is probably what I like most about the car. I drive everyday, and have to fill up about every 2 to 2.5 weeks. I would recommend Ourisman Honda, and the 2016 Honda Civic to anyone looking for a tremendous car buying experience. Other bonus's 1. Free car washes at the dealership. 2. The rear and side cameras on the car. 3. Feeling like a kid again. V/R Nick
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the detailed feedback! We are happy to hear that the Ourisman Team provided great service to you! Enjoy your vehicle! ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Exceptional Customer Service
Brandon worked hard to accommodate us in the small window of time we had to work with. He was knowledgeable about the vehicles he is selling and made us feel like family. I would buy another vechile from this dealership and from Brandon again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write a review! I'm so pleased to hear that Brandon provided you with excellent service. I'm sure he appreciates the recommendation! ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
New Odyssey
Purchased a new Odyssey from Ourisman Honda of Laurel. My salesman and finance manager were both great and very easy to work with. Thank you Brandon Hickson-Hamilton and Brian Blackmon for working my husband and I.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let to give us your feedback! We are proud of our team and happy to hear that Brandon and Brian provided you with excellent service. We hope you are enjoying your Odyssey! ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Excellent Dealer With Exceptional Service
Mr. Anthony Davenport was so very nice, honest, and straight to the point. Mr. Davenport was helpful and kind and even did a little more research and work with my son and I with his first purchase of his new car. My son loves his 2016 Honda Civic and loved his car buying experience with Mr. Davenport. Mr. Joe Rasulzad was awesome with the explanation of our payment options, explaining our maintenance and just as nice as Mr. Davenport. I appreciate your honesty and I have already recommended you wonderful guys to everyone I know. The best car buying experience every for my son and I much love to you guys, and thanks again. Linda Myles and Dereix Glover
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Odyssey SE
My family always purchase our vehicles from Ourisman Honda and Brandon Hickson-Hamilton always go above ad beyond to make sure we are taken car of. Thank you for a great experience Brandon.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let to give us your feedback! I'm so pleased to hear that Brandon has always provided you with excellent service. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Greatest Car Experience Ever
I told Brandon Hamilton-Hickerson what I wanted and my budget and within a week span I had my civic. I love the dealership and service they provide, Looking forward to making my next purchase with them again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know how we are doing! We are proud of our team here and happy to hear that Brandon provided you with excellent service. We hope you are enjoying your Civic! ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com