Reviews
Fantastic car shopping experience
I leased a Honda Accord from Ourisman Honda in Laurel. I had a wonderful experience. The staff was very friendly and courteous. My salesperson, Laura, was hardworking, understanding, and caring. She put together a great deal for me that met my needs. It's nice to work with a salesperson that listens to, and understands the customers? wishes. I would not hesitate to use Ourisman Honda again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great feedback and sharing your experience with Laura. It means a great deal when a customer takes time out of their busy schedules to acknowledge a hard working member of our staff. I will share your feedback with the team. Enjoy your new Honda. Ed W.
Fantastic car shopping experience
I leased a Honda Accord from Ourisman Honda in Laurel. I had a wonderful experience. The staff was very friendly and courteous. My salesperson, Laura, was hardworking, understanding, and caring. She put together a great deal for me that met my needs. It's nice to work with a salesperson that listens to, and understands the customers’ wishes. I would not hesitate to use Ourisman Honda again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback and sharing your experience with Laura. It's very rewarding when customers take the time out of their busy schedules to let us know we did it right! Thanks and enjoy your new Honda. Ed W.
Amazing customer service
Ms Laura was very welcoming, she explained every detail about the vehicle I was looking at. I enjoyed my time car shopping. She is amazing at her job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to give us your feedback! We are proud to have Laura as part of our team and pleased to hear that she helped you with your car shopping experience. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Great service dept & fantastic follow-up w/Anthony Davenport
Had car serviced and Jerry took great care of me and my car - waiting time was minimal and ran into my car salesman Anthony Davenport who took the initiative to ask if I wanted a car wash - I went back and sat down and he took care of everything - moments later my car was ready - so impressed with Anthony and his attention to detail and professionalism. Am so very pleased with this dealership as it is not close to my home but do not mind the drive to Laurel for such great treatment at this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to give us your feedback! We are happy to hear that Anthony and Jerry took great care of you and you had a great experience with us. ALSO...If you haven't already, show your support and Like Us on Facebook too - https://fb.com/OurismanHondaofLaurel Thanks so much, Ed Wheaton VP / General Manager edwheaton@gmail.com
Great Buying Experience with Anthony
Just purchased a 2016 Accord Sport and had a wonderful experience with Anthony. He is very friendly, patient and takes the time to understand your needs without pressuring you at all. I would highly recommend working with Anthony for your next car purchase. Thanks again! -Eddie
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good Service
Bought a new car here and Emmanuel was my salesperson. He was very patient and had me comfortable with my purchase.
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review.
Great service, best staff I know!
I love these people! Definitely recommending them to family & friends! I got a great deal thanks to my dad & the help of the staff!!! My new family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My First Car
James was very friendly and an extremely helpful salesperson who made looking for my first car a great experience. Dealing with him was by far the best part of the car buying process.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Buy a new HR-V
James was courteous, friendly and helpful. He was able to get me the vehicle I wanted in my price range. The bow was an added bonus!! :-)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Emmanuel Osei
Excellent job.very helpful and honest...friendly and explained everything in detailed. Made my experience in buying out my leased care great...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review.