Reviews
Great Staff here from the very first contact with Yessica
Great Staff here from the very first contact with Yessica on the phone to the wonderful woman at the front desk to the welcoming environment to Eric Wang (Sales) and to Joseph Limjuco(Finance). They made the entire car buying process fun for me.Thank you all. I will highly recommend Infiniti of Naperville and definitely come back in the future. Exceptional Service overall.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I hate buying a car, but Infiniti of Naperville made the
I hate buying a car, but Infiniti of Naperville made the process simple and easy. Negotiation was efficient and fair. Jacob Korallus was my salesman with the assistance of Paul Bulthuis. Both were extremely helpful and friendly. Jacob kept me informed and stayed connected with me throughout the entire process. Knowing he had other clients while he was working with me, he still took the time to touch base with me, which made me feel like a priority the entire time. Then onto finance....Joesph Limjuco made the process quick and painless. Signing of the docs took no time and Joe offered different warranties and products without doing that "hard sale" technique. Joseph was a nice guy, and he knew his stuff. You could tell he has been doing this for years. Very professional. It's been a few days since I bought my car, and I haven't had a second of buyer's remorse because I was presented with facts and was well informed about the process the entire time. In the end there was no second guessing or feeling like I missed something - because I didn't. The team at Infiniti of Naperville made sure of that. Overall, this entire dealership deserves praise. Everyone was friendly and helpful. Thank you Paul, Jacob and Joseph!!! You were all awesome!!! I would truly use this dealership for any car purchase, new or used. Five star service for sure!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience, answered all the questions, showed and
Great Experience, answered all the questions, showed and explained everything I wanted to know. Very nice experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Betty, Thank you again for taking the time to let us know how we did. We hope you have a great day!
Asked for pictures of any defects on cars twice and never
Asked for pictures of any defects on cars twice and never received any response as of today.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Larry, We have sent you pictures via email and text. We also tried calling you.
Everyone was very friendly and Randy was very
Everyone was very friendly and Randy was very knowledgeable on all models. The whole process from start to finish was very easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great cars and the staffs are welcoming especially Randy.
Great cars and the staffs are welcoming especially Randy. Thank you Infinite Naperville . Thank you Randy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Adam was amazing.
Adam was amazing. First time I buy a car and is so painless. I recommend anyone looking to buy a car come here. I promise you will not regret it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Daniel Ramos, your wonderful feedback and rating mean a lot to us.
Working with Jessica first online then Eric at the
Working with Jessica first online then Eric at the dealership was the easiest transaction to purchase my QX50 sport. I secured a deal online with Jessica, showed up at the dealership where Eric took over and continued the buying process. It was so smooth and hassle free. We ending our time with the finance department which was a bit longer, which is expected. (All the paper work :)) We cannot be happier with our entire experience. Side note, we did go to another dealer first and got a total "runaround". A friend told us about their experience at Naperville Infiniti...great recommendation!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Eric wang was professional, respectful and honest thru
Eric wang was professional, respectful and honest thru the whole buying process. I would highly recommend reaching out to him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dale is great to work with!
Dale is great to work with! Will definitely buy from him again. He explains everything well, is efficient, and responsive! The dealership is lucky to have him there!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car