Reviews
This herb chambers ford has been excellent in service and
This herb chambers ford has been excellent in service and good in sales i have purchased two vehicles with them and have done most of my maintenance with them with no problems
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and for choosing Herb Chambers Ford of Westborough for both sales and service! We appreciate your continued support and look forward to serving you again in the future! Safe travels!
Diagnostic test done and fully explained by service tech.
Diagnostic test done and fully explained by service tech. Gave me estimates, insights, and options. I found this to be extremely helpful in my making a decision that best suited my needs. Thank you HC FORd Westboro. Steve
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve, thank you for sharing your feedback with us! It's great to hear our service team was helpful and informative. We appreciate your business and hope to see you again at Herb Chambers Ford of Westborough!
Had issue with sunroof weather strip and was fixed by
Had issue with sunroof weather strip and was fixed by service manager Anthony in a matter of minutes.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted that Anthony took such great care of you! Thank you for choosing Herb Chambers Ford of Westborough and for sharing your support. Safe travels ahead!
It was great that they were able to come to my home to
It was great that they were able to come to my home to replace the steering bushings that were on recall. It was a short, convenient way to get this job done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Karen, thank you for sharing your experience! We appreciate your business and hope to see you again at Herb Chambers Ford of Westborough. Safe travels ahead!
Luke was very welcoming and kind.
Luke was very welcoming and kind.He offered me a ride home even before I could ask for one.The car is driving well .so far all looks good.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Welcoming you into our dealership was our pleasure! Thank you for choosing Herb Chambers Ford of Westborough and for sharing your support for Luke. Safe travels!
Freddy represented your Dealership very professionally.
Freddy represented your Dealership very professionally. As far as trying to call, it was very difficult to immediately get a salesperson. When I first tried to call about the car, the sales dept phone rang so much, I had to hang up and dial the local number. I got the operator who put me on to sales and again the phone ran a long time then Courtney picked up and spoke. I was about to go to another dealership. So I give you phone contact a 2.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to offer feedback on your recent experience. While I regret to hear that you had trouble reaching our sales team by phone, I am happy to hear that Freddy was able to assist you. Thank you for giving us the opportunity to earn your business. We hope to see you again at Herb Chambers Ford of Westborough!
Anthony in the service department was Amazing.
Anthony in the service department was Amazing., I had a pretty tough situation and he was there to give me updates daily. He was Very professional. When I picked my car up Anthony was not there but there was another guy Luke that was wonderful and professional as well . Over all the service department was a 10
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this positive feedback about Anthony and Luke! We appreciate your business and hope to see you again at Herb Chambers Ford of Westborough.
Greeted by Luke.
Greeted by Luke. Very friendly and knowledgeable. Service was excellent. Like the technicians video. Very happy
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear from you! Luke and the team really appreciate your business and we look forward to welcoming you back to Herb Chambers Ford of Westborough! Safe travels!
Reviews from the web DealerRater 4.
Reviews from the web DealerRater 4.8/5 1,059 reviews Facebook 4.3/5 142 votes CARFAX 3.3/5 10 reviews Google review summary Reviews All truck82 recall56 pressure26 job21 +6 Sort by Most relevant Newest Highest Lowest Jacklyn Mallett Local Guide·9 reviews·8 photos The service was quick and friendly! All of my car issues that I brought to him have been resolved and excellent with great communication as the process is happening it is greatly appreciated 👍 Nicole LeBlanc 3 reviews·2 photos 3 months ago The friendly nature, patience and support given through the process with the crew at this dealership has been one of the better dealership experiences I’ve ever had. They listened to my wants and concerns, didn’t make me feel pressured on … More Photo 1 in review by Nicole LeBlanc Herb Chambers Ford of Westborough (Owner) 3 months ago Nicole, we're delighted to hear that our team at Herb Chambers Ford of Westborough provided you with a positive buying experience. It's great knowing we could help find the perfect car for you without any pressure. We look forward to assisting you again in the future! Maddy K 1 review Edited a week ago New I've been coming here for service maintenance for years and never had any issues. My advisor is usually Luke and he is ALWAYS helpful and friendly. He made me aware of my rewards, which I never even knew I had. Such a pleasure to work with. Herb Chambers Ford of Westborough (Owner) a week ago Hi Maddy, we're delighted to hear that Luke and the team at Herb Chambers Ford of Westborough have consistently provided you with excellent service. Thank you for your continued trust in us! Mark 2 reviews a week ago New Here’s a shout out to the service team! Very polite, professional and courteous. The mechanic did a thorough job and I’m quite happy with the results. Customer satisfaction goes along way in my book as it determines where I buy my next vehicle. Mark from Holden Herb Chambers Ford of Westborough (Owner) a week ago Mark, we're delighted to hear that our service team at Herb Chambers Ford of Westborough impressed you with their professionalism and thorough work. Your satisfaction is important to us, and we look forward to assisting you again in the future! Jacklyn Mallett Local Guide·9 reviews·8 photos just now New The service was quick and friendly! All of my car issues that I brought to him have been resolved and excellent with great communication as the process is happening it is greatly appreciated 👍
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your business and kind feedback, Jacklyn! Thank you for choosing Herb Chambers Ford of Westborough and for sharing your support of the team.
Always great people that are willing to assist you in
Always great people that are willing to assist you in picking the right vehicle at the right price.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the five-star love! We’re excited to welcome you again! - Herb Chambers Ford of Westborough