Reviews
THE BEST car buying experience EVER!
Finding the right car can be very difficult and tedious but my consultant made it very easy and made me feel like he cared about my needs and not about getting another transaction done. Juan Reynoso was very patient and went through every option I had with diligence. I am absolutely happy with the decision I made and with the service DCH Honda Paramus gave me. You can be sure I will send my family and friends cause they deserve the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! We look forward to seeing you again in the future.
Great experience
It was a pleasure buying our car here, not only how we were treated, but also because of the deal we made. It was completely stress-free and that was very important for us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! We look forward to seeing you again in the future.
Very happy with our new Honda Pilot
We went back to DCH Honda after being very happy with my civic lease and the service from Alex Bernabe. This time we purchased a Pilot and Alex was once again great. Very helpful and patient. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! We look forward to seeing you again in the future.
Great customer service!
Overall a great experience at DCH Paramus Honda! My sales rep Ria Katherine was super helpful and professional in guiding me to my new purchase and returning my old vehicle. Her and her manager Lenny Ramos were very patient in answering all my questions and resolving any challenges. John Medrano in Finance made my paperwork process fast and easy to understand. Alex Ramos made me feel confident in using my vehicle by showing me all of the features and was very patient in answering all my questions. All of the staff is very friendly, professional and well-trained. I would recommend this dealership very highly. I am very happy with my new Civic and Ria and everyone at DCH Paramus Honda made that possible. Thank you so much!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! We look forward to seeing you again in the future.
Excellent experience with Alex Bernie
This is our third lease with Paramus Honda and representative Alex Bernie and it was seamless. We fully recommend this dealership and this representative. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! We look forward to seeing you again in the future.
greatest dealer
I gave a five star because the employees there treat you like family, I have gotten 3 cars there and dealers make sure you are satisfied and when I go to service the car , always been treated great and always make you want to go back there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! We look forward to seeing you again in the future.
Alex Bernabe - Excellent Car Lease Experience
Really great dude to work with! Honest, straight forward, gets the job done! This is the fourth car that I have leased from this dealership and I do so because of my preference to work with Alex Bernabe. With regard to my leasing of a new 2018 Honda, Alex was able to meet all of my requests to make it as fast and efficient a process as possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! We look forward to seeing you again in the future.
Above and Beyond Service
I have never seen a company care as much for customer service as have witnessed today. Earlier this week, I ran into an issue with my car. Water found its way into my car due to a loose grommet. Not understanding how that could've happened or who was at fault, Bruce Laga explained to me my situation. He explained to me what was the best course of action and took care of problem. They immediately contacted me the same day to rectify my frustration. They kept me in the loop on the steps they needed to take to make sure that I remained satisfied. This team made sure that a valued customer is well taken care of. I'm sorry for ever doubting you guys and I will continue being a loyal customer. Thank you again to Bruce, Terrence, and Ralph.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We are happy to hear that Bruce, Terrence, and Ralph were helpful in getting your car serviced and we look forward to seeing you again in the future. Please reach out to us with any further questions!
best car buyimg experience
5 star is just perfect to drscribe my experience at dch, becausw i cant point out a single element that i wasnt satisfied with. The sales representative was extremely friendly. He took his time to educate me about all the available options under my budget and made sure that I made the decision that was just right for me. All other staffs who helped me through the process were very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive review! We look forward to seeing you again in the future.
Best Experience!
I was able to purchase my first car with the help of Carlos Gonzalez! He's the best! He was able to help me decide which car was best for me and made sure that I stayed within my budget. Everyone was extremely helpful. I will definitely be recommending DCH Paramus Honda to my friends and family!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your first car purchase and thank you for the wonderful feedback! We are happy to hear that Carlos was helpful and even more excited that we got to be a part of this milestone for you. Enjoy your new car, let us know if you have any questions, and we look forward to seeing you again in the future.