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DCH Paramus Honda

(6,347 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,347 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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John Park is an excellent salesman. One of the reasons we...

John Park is an excellent salesman. One of the reasons we decided to deal with him is because he displays professional work. He knows the cars he's selling in detail and he shows respect throughout our negotiation. It was the first time in buying a car where I did not negotiate to the point where the sales manager needs to step in. This shows me the level of trust his manager has upon John. I definitely recommend John to other buyers. He is friendly and easy to talk to. Basically, he is what you would expect from any car salesman but only more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words. John appreciates you taking the time to leave a review about your experience and for choosing DCH Paramus Honda. We value your business and are happy to hear that everything was handled in a professional manner. Thank you for the recommendation and we hope you are enjoying your new vehicle!

Mr. Martin was very professional and adjusted his sales...

Mr. Martin was very professional and adjusted his sales ethics to my ability to buy at a certain price. He used a small amount of pressure to make the sale but in no way did he overstep a professional approach. It was fun to have the back and forth banter. In the end I believe we both had a little give and take.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. Creating the best car buying experience is a top priority and we value customer reviews. It is great to hear that Mr. Martin was professional and able to provide you the vehicle you wanted at the right price. We appreciate your business and hope you are enjoying your new car!

John Medrano is a gem! He is sweet, sincere, and...

John Medrano is a gem! He is sweet, sincere, and attentive to the customer's needs. Rather than being pushy, he listened to what I wanted and worked on my behalf. He gave me all the time I needed to make a decision and was there for me every step of the way. From taking the car (a spanking new CR-V) for a test drive, through the entire process (including negotiating), until I left the dealership with my new car, John could not have been a better person to deal with. On the one occasion that he was not able to keep an appt., he called me to let me know and even offered to come in on his day off to accommodate me! Each time we met he offered me coffee and/or a soda. The whole experience was extremely comfortable. I highly recommend John Medrano and DCH Paramus Honda! You will not be disappointed! Avram H. Herzog

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Avram, thank you for the amazing review. Congratulations on your new CRV! We strive to provide the best customer service around and are happy to hear that you had such a positive experience with John. He is an incredible asset to our team and we will be sure to pass along this message. We look forward to working with you again in the future. Welcome to the DCH Paramus Honda Family. Sincerely, Brian Lam- General Manager.

Leslie Solomon and Eric Thomas were a pleasure to do...

Leslie Solomon and Eric Thomas were a pleasure to do business with. They explained everything in detail to me- and being a young woman who could easily have been taken advantage of on a "deal" on a car- I wasn't. The appraiser even gave me a good trade in value for my old car. Excellent experience and I love my certified pre-owned 2010 Honda Civic EX!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulation on your "new" 2010 Honda Civic! We are happy to hear that you enjoyed your time at our dealership with Eric and Leslie. It could not make us prouder to know that they made you feel comfortable during the whole transaction and managed to secure you a great trade in value and deal. We love hearing back from our customers specially when they've had such great experiences. Welcome to the DCH Paramus Honda Family. We look forward to serving you for many years, and don't forget to like us on Facebook and follow us on Twitter for exclusive discounts. Sincerely, Brian Lam- General Manager.

I was getting a price and after we agree on a price...

I was getting a price and after we agree on a price "suddenlly" the car sold and not available anymore . if you want same car you need to pay $50 extra per month ! after seeing a manager who offcourse backed his employee up i just realized how they work and why they get very bad score and customer service reviews !!! i will never deal with people who lies and don't even admit it !!! too bad there is no law can force them to sell for the same price initially offered since they work on bait and switch system that preaty much screwing anyone that is not educated enough !!! shame on you !!! this is not the way to do buisness

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My experience with leasing a 2012 Honda Civic was...

My experience with leasing a 2012 Honda Civic was outstanding. My consultant, Kadir Karagoz, was very accommodating. He listened to my needs and was able to facilitate a fair deal. He kept me informed as to the progress of the deal and finalized my lease in a prompt manner. Tarek Olabi, the finance manager completed the "paperwork" end of my lease with ease. I have leased all of my Honda vehicles through this dealership, as have other memebers of my family. We have all had wonderful experiences. I have referred many friends to this dealership also. I highly recommend DCH Paramus Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

LouAnn, thank you for taking the time to write such an excellent review. We could not be happier to hear that you and all the people you have referred have had wonderful experiences with us. We try our best to be as accommodating and helpful to all of our customers while also securing them the best deals. We are lucky to have you as a client. We look forward to continuing to work with you for many years to come. Thanks again, Brian Lam- General Manager.

Great experience with Hamlet knowledge of vehicle and...

Great experience with Hamlet knowledge of vehicle and with follow up calls also your Auto Sales Director Mr Harshal Patel was great source of information

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Manny, thank you so much for you 5-Star Rating. I was happy to read that both Hamlet and Harshal were of great service to you. At DCH Paramus Honda we believe buying a car should be an enjoyable experience so we are glad to hear we accomplished that for you. If you ever need anything don't hesitate in contacting us. Sincerely, Brian Lam- General Manager.

A pleasurable experience thanks to Jose Hernandez

To: DCH Honda, Paramus. We were asked to do the research and recommend the purchase of a SUV on behalf of our professional son who lost a luxury sports car to super storm "Sandy" in a shore community in south Jersey. After considering other auto lines, we chose DCH Honda, Paramus because of pleasant past experiences and the great Honda auto line. Thanks to Jose Hernandez, our new car buying experience was a pleasure. As professionals with many years of sales experience, it is something that we don't take lightly to say that Jose, in our opinion, is an absolute "star". He listened and quickly resolved any buying concerns we may have had, tailored the purchase which worked best for us, and went that extra mile to assure our compete satisfaction. Again, thank you Jose and the DCH Paramus sales staff. John and Barbara S. - Fair Lawn

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John and Barbara, we are ecstatic to hear you chose DCH Paramus Honda as your dealership and that Jose made your experience a pleasure. We will be sure to let Jose know how highly you spoke of him. At DCH we believe in treating all of our customers with the utmost respect and consideration. Whenever we can go that extra mile for them we are happy to do so. We appreciate your kind words and look forward to continuing to work with you for many years to come. Sincerely, Brian Lam- General Manager.

I had a great experience at DCH with Hamlet Liriano. I...

I had a great experience at DCH with Hamlet Liriano. I was planning on buying an Altima, but I was not at all pleased with the dealership I went to. After leaving the Nissan dealer, I went to DCH because of an ad. They had already sold the car in the ad, but they showed me an Accord that I was looking for. They worked with me to get the price to a point where I would buy it. They also were able to get me the color I wanted from another dealer. I had an excellent experience and would recommend the dealership and Hamlet to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your great experience with us. At DCH Paramus Honda we try our best to differentiate ourselves from other dealerships and give our customer the best service possible. Whenever we can go above and beyond for one of our customers we absolutely will. We are delighted to hear that Hamlet was able to make your experience stand out and get you into the car you wanted! Congratulations on your Accord and welcome to the DCH Paramus Honda Family. We look forward to continuing to work with you for many years to come. Sincerely, Brian Lam- General Manager.

Hi All, Just got a 2013 Honda Accord at DCH Paramus...

Hi All, Just got a 2013 Honda Accord at DCH Paramus Honda. What a beautifull Car. I had a great Salesman named NatNateson. He was awesome to work with. I was able to buy the car and drive it off the lot in one night. Thanks Nat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Honda Accord! We are pleased to hear that Nat was able to help you with your purchase and made it a fast and easy process for you. We strive for 100% customer satisfaction and are happy to hear you say Nat was awesome to work with. We look forward to continuing to work with you for many years to come! Thank you, Brian Lam- General Manager.