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DCH Paramus Honda

(6,347 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,347 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Great deals and Friendly staff

I got a 2012 Pilot for my wife last July and the experience and price was so great that i went back and got the 2013 Accord Sport for me. Again, i got the car at a great price and the service was excellent. Big thanks to Hamlet Liriano for all his help and patience with me, i know i was a tough client.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your Accord Sport! We are so happy to hear that you were so impressed with your first visit that you decided to come back for your second car. We are glad that you found the price and the service to be as excellent as it had been on your first visit. At DCH Honda we believe in consistently providing our customers with the best service possible and making sure that they are always satisfied. We will be sure to pass on the review to Hamlet. Thanks again, Brian Lam- General Manager.

Everyone in the dealership was very welcoming and warm....

Everyone in the dealership was very welcoming and warm. They show that they love their job and want to help every person that comes in through their doors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Liz, thank you so much for the amazing review. We could not be happier that you felt our staff was welcoming. We love what we do and are always glad to help anybody that steps through our doors. We welcome you to the DCH Paramus Honda family and look forward to continuing to work with you for many years to come. Remember to like us on Facebook and follow us on Twitter for exclusive discounts. Sincerely, Brian Lam- General Manager.

Hamlet was extremely courteous, easy to talk to and...

Hamlet was extremely courteous, easy to talk to and willing to work with me from the beginning. He is definitely a very good listener and I felt at ease talking to him about my possible purchase. He did not pressurize and gave me the time and flexibility to think clearly. I did shop around about 3 other dealerships and decided to purchase at DCH Paramus Honda solely because of his dedication and dependability. Even after my purchase was finalized, he was willing to take me on a walk to see different options for the colors which ultimately left me with no buyer's remorse so far and I am confident that I will seek his advice for my next purchase. I will most definitely recommend Hamlet to my friends interested in purchasing Honda cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for writing such an excellent review about our staff and dealership. Hamlet is a valued member of our team and we are happy to hear that you had such a great car buying experience. We strive to provide a simple and easy process when in search of the perfect car and that includes being flexible and pressure free. We are glad that you felt confident with your decision after speaking to Hamlet, as that is what we strive for. We look forward to working with you again. Thanks again, Brian Lam- General Manager.

Highly recommended dealership A+

I recently bought a 2007 Infiniti G35x from DCH Honda of Paramus and I have no complaints. Our salesman, Mike "Life is Good" was very friendly, professional, and efficient in all aspects of the buying process. Thanks Mike, i love the car and couldn't be happier. Next time I need a new car, I'll buy it at DCH Honda of Paramus. Ask for Mike "Life is Good" for A+ service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Trevor, congratulations on your Infiniti G35x! We're so glad that you're loving it.We really appreciate you letting us know about your great experience with Mike. We could not be happier to hear that he was friendly, professional, and efficient. We try our best to provide a 5-Star service and appreciate you letting us know Mike did that for you. We look forward to continuing to work with you in the future. Sincerely, Brian Lam- General Manager.

Excellent Experience

John Medrano was the person who helped me with the process of leasing my first car. To be honest i did hesitate about getting a new car due to previews dealer experiences, but when i got to DCH Paramus Honda Mr. John Medrano gave me the confidence i needed it to feel 100% sure about getting my vehicle. Mr. Medrano always offered me what i was looking for and what i could afford he never focus on just getting a deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mayra, thank you so much for your spectacular review! We are happy to hear that John was helpful in your quest to find the perfect vehicle to lease. At DCH Paramus Honda we try to differentiate ourselves from other dealerships and believe in always putting our customers needs first and doing what's right by them. We could not be happier to hear that that's exactly how you felt working with John. Welcome to the DCH Paramus Honda Family and don't forget to like us on Facebook and follow us on Twitter for exclusive discounts. Sincerely, Brian Lam- General Manager.

We leased a Honda Accord 2013 on 1/2/13. Our experience...

We leased a Honda Accord 2013 on 1/2/13. Our experience was very pleasing and we were impressed by the way John Medrano made sure that the whole process went smoothly for us. He seemed to love his job, and went out of the way to help with all the questions that we had. He also waited after his office hours to make sure that we understood the bluetooth & the other features before we drove off with our new car. We are very satisfied and would recommend John Medrano to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Congratulations on your 2013 Accord and thank you for taking the time to send us your feedback! It's always terrific to hear from our customers when they enjoy their experience. I'm glad that John was able to meet all your needs and answer all your questions. If there is anything else that we can do for you, please don't hesitate in letting us know. Thanks again, and welcome to the DCH Paramus Honda Family!

I met Kadir thru a friend and I was very impressed with...

I met Kadir thru a friend and I was very impressed with level of service I received. I strongly recommend DCH Honda and Kadir. Being in service industry myself I know how important customer service is. And I can easily say it was an outstanding experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Murat, thank you so much for the recommendation. We are very glad to know that we were able to impress you with the level of customer service we provide here at DCH Paramus Honda. It's great to know you had an outstanding experience and you can continue to count on us in the future. If you ever need anything don't hesitate in contacting us. Thanks again, Brian Lam- General Manager.

I have worked with Kadir Karagoz on three ocassions,...

I have worked with Kadir Karagoz on three ocassions, twice this year. In every instance, Kadir was polite, courteous and very professional. He always takes the time to listen to my concerns and answers my questions quickly. I have always felt that Kadir was fair and honest in our transactions. In addition, I recommended Kadir to my son's girlfriend when she was looking to lease a car and he dispplayed all of the same attributes in handling her transaction. I would highly recommend Kadir to anyone I know that would be looking to buy or lease a vehicle. Through all of my transactions, I also worked with Tarek Olabi and he too was polite, courteous and professional in all of our transactions. He also took the time to answer all of my questions and concerns and I would recommend him as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ray, thank you so much for the amazing review. We really appreciate your continued business and could not be happier to hear about how Kadir has continued to earn your business. At DCH Paramus Honda we pride ourselves in providing the best customer service and going above and beyond for our customers whenever possible. If you ever need anything do not hesitate in giving us a call. We look forward to continuing to work with you for many years to come along with anybody you send our way. Sincerely, Brian Lam- General Manager.

I recently purchased my second car from DCH Honda and I...

I recently purchased my second car from DCH Honda and I really give these guys credit for actually getting me to make up my mind. It was my first time financing a car and I wasn't too sure it was the right choice. I went to another Honda dealer that tried to convince me to lease even after I said I didn't want to. Kelvin (sales) went above and beyond to find the car that met my style and budget. Jeff (finance) also made me feel comfortable as I "signed my life away." It was great experience overall and I always mention DCH Honda when a friend or co-worker is looking for quality service at the right price. Keep up the good work, guys! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Fatima, thank you for the great review. We really appreciate your continued business and are happy to hear Kelvin and Jeff made the decision as painless as possible. We know what a hard decision it is to decide on what car to get and on the payment options but our staff is trained to help you along the way and make sure you are happy and comfortable with your decision. We're glad we were able to make your overall experience great and we look forward to continuing to work with you, and anybody you send our way, in the future. Sincerely, Brian Lam- General Manager.

On 12/26/12 we purchased a Honda Accord Coupe from Aron...

On 12/26/12 we purchased a Honda Accord Coupe from Aron Varela and it was an excellent experience. We were nervous about going to DCH Honda because we had never purchased a car from this dealer before; however, since over an eight year period we had purchased three cars from Aron Varela when he worked at another dealership, we felt secure that he would provide great service. Our expectations were actually exceeded. Aron worked hard to ensure that we got the car we wanted and he worked even harder to get the best possible financing terms for us and a really fair deal. He was detailed in explaining everything about the car and the lease terms to ensure we understood and were completely satisfied before we agreed. There was no pressure and overall everyone worked efficiently and were all super friendly, which made this an absolutely wonderful buying experience. It's nice to be able to wholeheartedly recommend a car dealership and salesman Aron Varela.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Congratulations on your new Accord! Thank you so much for taking the time to share your feedback with us. I'm so glad to hear that we were able to help you find everything you needed. It sounds like Aaron was once again able to create a very positive experience for you. If there is anything else we can do to improve your ownership experience, please don't hesitate in letting us know! Thanks again, congratulations on your new vehicle and welcome to the DCH Paramus Honda family! Sincerely, Brian Lam.